HUMAN RESOURCE MANAGEMENT Analysis of the National Health Service

Running head: HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
Name of the Student
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1) Executive Summary
The portfolio is based on the analysis of an organization named National Health Service
which operates in the United Kingdom. The essay is mainly related to the analysis of the
human resource management operations of the organization. The three major areas which
have been considered in the analysis are leadership and management, training and
development and talent management. The different issues which have occurred in the
organization related to these departments are a part of the analysis. Recommendations have
also been made in the essay for the improvement of the operations of the different areas of
the organization and the employees.

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2) Introduction
Human resource management is considered to be a strategic approach that is effective
for the management of employees within the organization. The business organizations are
able to gain competitive advantage in the industry with the help of the proper operations of
the human resource department. The performance levels of employees are maximized
effectively by proper operations of the human resource management department and
fulfilment of strategic objectives that have been set by the organization (Albrecht et al.,
2015). The management of talent in the organization is considered to be an important part of
the analysis of human resource based activities of different organizations.
The analysis in the essay will be based on the case related to NHS and the people
management based activities of the organization. The aspects related to the human resource
department that will be examined in the essay include, leadership and management, training
and development, talent management. The areas will be analysed with the help of different
theoretical aspects of people management (Brewster, Chung & Sparrow, 2016). The effects
of internal and external environment based factors on the three major aspects of the
organization will be examined in the report in detail.
3) Area 1 – Leadership and Management
Leadership and management – Leadership and management are concepts that are
considered to be similar to each other. However, leadership is an important part of the
management based activities which are performed by the organizations. The process of
leadership is quite different from management (Brewster et al., 2016). The effect of
leadership and management related activities is quite evident on the operations of NHS.

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Differences between leaders and managers – The managers are responsible for
laying out the structure and delegating authority and leaders provide direction based on
development of communication and organizational vision. The manager focusses on
organizing, planning, directing, controlling and staffing. On the other hand, leaders focus on
the process of developing relationships, inspiring, motivation, teamwork and persuading the
followers. Authority is received by the managers by virtue and leaders receive authority from
the followers (Cohen, 2015). The managers and leaders are able to affect the operations and
training process of staff of NHS.
Management styles – The management process of organizations are based on
different styles that include, autocratic style, persuasive style, democratic style and laissez-
faire style. The difference in style of management depends on the organizational structure
that has been developed and the culture of management that is developed (Deery & Jago,
2015). NHS needs to implement autocratic style of management in order to manage the staff
effectively.
Leadership traits – The different traits of leadership are able to affect the ways by
which leaders are able to manage the followers or employees. The different leadership traits
that can be considered by modern leaders include, self-managing, acting in a strategic
manner, becoming an effective coordinator, being responsible and accountable, setting the
clear goals, having a vision, managing the complexity levels (Donate & de Pablo, 2015). The
leadership based traits that have been developed by the leaders in NHS will have a major
effect on their work process.
Role played by NHS management and HR function to support the management
Leadership and management – The leadership based activities have been provided
with effective levels of importance in NHS in order to engage the leaders in the system. The