Role of Leadership, Training and Talent Management in NHS

NHS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Task..................................................................................................................................................3
Leadership and management.......................................................................................................3
Training and development...........................................................................................................5
Talent management underpin performance management............................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
National health service is publicly funded healthcare system which is headquartered in
UK since 1948. The organization gets funds from general taxation. It offers health and social
care services to people in different terms. NHS patients have to pay only prescription fees which
varies quite nominal charge. Human resource department of NHS plays important role within
organization. They manage people by performing different type of responsibilities like planning,
organizing, coordinating and implementing within company. HR department develops different
strategies to give quality services to people and gets success in their operation. The brief study
provides understanding role of leadership theory in NHS department. Training and development
model will discuss in the brief study. The report includes impact of covide 19 and leads
understanding respond of talent management over the disaster.
Task
Leadership and management
Operational context
NHS offers health care services to people who needs. Operation framework of the
organization is to put patients at centre of decision-making along with their experience which
they get in term o health and supporting care services that leads improvement in their health. The
main aim of the NHS to improve patient’s experience of care.
Theoretical model
Leadership refers as a process of understanding people and develops vision for
subordinate and commands to give their efforts towards common goal which implement by
management. While management is the strategic approach which has primary role to mange
people effectively and implements decisions effectively to keep hope gets good outcomes within
company (Anlesinya, Amponsah-Tawiah and Dartey-Baah, 2019). There is situational theory of
leadership which is followed by NHS which is described below:
Situational theory of leadership

Situational leadership style mentions to those leaders who follows different leadership
style as per the situation and improves level of their team member. It is effective way of
leadership style which is followed by NHS leader because they adapt style based on the team
needs and maintain beneficial balance for the whole company. Situational leadership style
contains four type leadership style such as:
Telling
Telling leadership style is a form of autocratic leadership role where leader clarify to their
subordinate that what to do and define each task clearly. They also explain how to perform task
at the workplace. the main goal of the leadership style to assemble current scenario so that can
give high quality care services to the people (Kermit Burley, The Five Phases of Training Model,
2019). NHS’s leader adapts this style to comply with current scenario like pandemic situation or
disaster like Covid 19 so that can give their best performance to the patient.
Selling
It is second leadership style which is quite similar of democratic leadership model where
several discussions occur between leader and subordinate. The main goal of the leader to
influence individual member of team for giving high efforts in their performance at the
workplace by understanding their needs and behaviours towards job responsibility (Armstrong
and Landers, 2018). Leader convey message to subordinate before implementing decision and
asks them for suggestion. Such kind activity motivates subordinate to perform each task
effectively that leads success within organization. NHS leader follows this style when employees
become restless at workplace in pandemic situation. in that situation, leader offer open
communication facility to the team where they can direct communicate with leader related to
work load issue and task issue.
Participating
It is third model which is approach of democratic leadership where leader invites employee in
decision-making process and allows them to keep their point of views (Abazeed, 2017). Leader
listens them intently which give values to individual and motivate them to give creative solution.
Role of leader is limited in the style because they have aim to make subordinate self-dependent