INTRODUCTION Human resource management refers to the process that helps in managing the work force in the business organisation in effectiveway. The HRM focuses on increasing the productiveness &performanceofthebusinessorganisationbyimprovingworkingeffectivenessofthe employees(Alfes and et. al., 2013). The present report is based onSainsbury's, that operates their business functions in the retail sector in UK and is the third largest chain of supermarkets. This report defines how HRM practices are applied in work related context and in addition to this it also justify the objective as well as functions of HRM practices which helps in effective manpower planning. Along with this, it also considers the benefits and challenges of different function of HRM such as recruitment and selection andbenefits of HRM practices for both employer as well as employee will be defined appropriately. It will also focus on theimportance of employee relation in Human resource management practice and Further, it elaborates the consequence of employment laws & legislation on different practices of HRM. TASK 1 P1 HRM is defined as the responsibility of handling, managing and controlling workforce of business organisationin effective manner. The senior management team ofSainsbury'sis require to analyse the requirement of workforcewhich operates the business operations inappropriate way.The management of Sainsbury'sorganisation is required to arrange the training & development programs forthe employees to increase their working efficiency to gain the organisational objective. The business operations are expanded with the purpose of gaining a large market share and to sustain for the long period of time. The functions performed by the business organisation are as follows: Operations of Human Resource Management Development and Training:Training is the procedure to evolve the performances of the employees in the organisation. It leads in giving appropriate training to the workforce to increase their abilities and result in creating success for the company(Banfield, Kay and Royles, 2018). The senior management team ofSainsbury'sis required to conduct training programs for the existing workforce on regular period of time.
Recruitment and Selection:this duty of the department is to hire the suitable candidates for the jobs to carry out the business operations in effective manner. The selection of the workforce depends on the requirement of the organisation with the particular skills. The Sainsbury'sis required to analyse the actual demand of the employees in the organisation and then execute the selection processby which they can select the most worthy candidate among the pool of applicants. Purpose of HRM functions Creating effective employee relations:The important aim of functions of HRM helps in creatinghealthy relation between the employees in order to cut down the conflicts and to assist the workers to carry out business operations in more effective manner. The roles and duty of the department is to indulge employees in themaking decisions as this helps in increasing the employee productivity as they think they are also important as also affects in improving their team spirit as they think they are valuable assets for business organisation. Training and development:The objective of this function is to trainedthe workers in ordertoincreasetheirworkingcapabilityineffectiveandefficientmanner.The responsibilitiesof employers is to provide on job training as well as off job training to their workers which iseradicate the conflicts and makes them efficacious in performing their duties. Human Resource Management approaches TheHRMdepartmentofanybusinessorganization,focusesonimprovingthe productivity of their workers which helps in achieving the desired goals as well as objectives of organisation. The friendly working environment accompany in improving the conditions of the company and increase their productivity level(Bratton and Gold, 2017). The HRM department ofsainsbury'scarriesout all effective strategies which helps ingrasping the entire workforce of organisation for long time frame. By adopting the appropriateapproaches of HRM helps in caring out the duties and function effectively and efficiently in organization, the different approaches are described as under as follow: Soft approach:According to this approach the workers are treated as the priroty as well as important assets to business organisation and also considered as very crucial element which helps gaining the sustainable advantage.The needs of employees are considered and are planned
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effectively. They concentrate on improving their ability and construct suitable plans so that workers can enhance their working skills. In relation to thesainsbury's, this approach treat their employees as a important part of the organisation. Hard approach:According to this approach of Human Resource Management,consider their workforceaselement inorganisation such asmachinery, capital, labour and building. In this allWorkers are dominated in a way to work as per their capabilitieswhich helps in achieving their specified objectives. This creates the strong & powerful relationship between employs as well as with their corporate planning which considers that, what resources to be needed and how to collectgather those resources and how much they will cost(Brewster, 2017). The main objective of HRM team is to determines the requirements and needs of the business organisation then recruit the candidatesaccordingly.sainsbury'sdoes not use this approach as the employees are very essential assets. The soft approach can be used by theSainsbury'sto build the bridge between the management and employees to carry out effective communication. Importance of HR The HRM department assist in getting suitable candidates for the organisation by carrying out the proper recruitment and selection process, that will select the person who has the ability to perform work and meet the desired objectives. HRM appoints the proper candidate and render them with proper training facilities which will assist them to perform successfully. It will lead in providing the advantage to gain profitability in the market. P2 The HRM departmenthas chosen the suitable candidates with the ability to establish the growth of the organisation in the market. In relation withSainsbury's, they uses internal and external recruitment method in their structure. The candidates who pass the recruitment activity, are shortlisted for the selection process in order to get the best employees among them. Sainsbury'suses the following recruitment and selection method are described as follows: Internal recruitment process:In this Process the needs are completed within the organisation. This process assist in increasing the morale and diminishing the costly budget which will aid organisation in increasing the working productivity.In context to Sainsbury's, the company can promote the existing staff only by meeting their skills and ability with the craved position within the organisation.
StrengthWeaknesses This methodincreases the motivation among workerswhilepromotiontakeplaceinthe organisation. Internal recruitment increases the anticipation of the workers from the HRM department, and it is difficult for the organisation to promote everyone in the workforce. Internalrecruitmentalsopreventtimeand money of the organisation effectively in the recruitment process. Promotion of one employee may demotivate others.Thiswillresultincreatingconflict among them which will instantly impact over the performance of the employees. External recruitment process:In this process the fresh candidates are introduced in the organisation.This method is used to grab more attention from the individual towards the business organisation(Brewster, Brookes and Gollan, 2015). The senior management team ofSainsbury'suses online recruitment method to catch the attention of the candidates in the recruitment process. StrengthWeaknesses Thismethodiscost-efficientandhelpsin speeding up the recruitment cycle. It leads in creating less opportunities for the candidates who are not computer literateas it leads to weakness to this method. Itcontrols the high-volumes of applications in a accordant way and records volume of outcome easily to feedback which phrases and job announce work best. Inthissomanyunsuitableapplicantsare availablewho upload their information in wrongful manner which results in wasting thetimeoftheorganisation,soitis requiredtotakecarebeforehiringan candidate for the job role. Selection methodsin M&S Company:The HRMteam of Sainsbury's has chosen interview method for selecting the effective & suitable candidate of organization form
different sources of recruitment such as internal as well as external. Thechosen method is very helpful &assistiveforexamining thenomineeon the basis of their capabilities and at department can also conductassessmenttest in order to identify suitabilityof the candidate, as it iscapable to work forbusiness organisation or not capable(Budhwar and Debrah, 2013). StrengthWeaknesses Themisinterpretationaswellas misunderstanding can correctedthoroughly in the process of interview as theinterviewer and interviewee are physically present. This technique is a component ofincomplete procedurein whichthe eligiblecandidates can not beselected by only with the interview process. The written test is more of the essence than the interview. Interview method aid to time saving which helps in choosing the suitable candidate within averyminimumtimer,inwhich communication can be accomplished with the interview. As Interview is systematic & effective process ofcollectingdataorinformationaboutthe candidate.For the success of interview, it depends onskilfulness of the interviewer as the unskilfulness of an interviewer can result to deceptive results. HRM department ofSainsbury'scan also use Application form method for hiring the best suited employees from internal and external sources of selection. StrengthWeaknesses Ease of relation for employers. Standardized format Accomplished details of candidate can be accumulated. It istime consumingmethod. Personaldetailsofcandidatecanbe handover in wrong hands. informationofcandidatescanbe wrong. Approaches to work force planning
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Situational workforce planning:This approach is correspondent to the traditional work force planning which evaluates the discrepancy between the actual and needed requirement of the workforce. This is used to address specific situation of the business organisation. Approaches towards the training and developments programs: On the job training:OJT is training which is provided to the employee, while they are performing their job roles in an business organization. Approaches towards the reward system: Total reward approach:This approaches motivates the worker to implement their job role in a effective way to gain more and more rewards. As rewards helps in providing and encouraging employee to perform well. Performance management approaches: Total quality approach:This is founded on the quality of work performed by the employees by managing and monitoring the employees performance effectively which motivates them to perform good quality work and attain the business objectives. P3 HRM practices help in handling and managing the employee of business organisation and focuses on working in a effective way and considered it is an most important HRM practise for any business organization. It assist and helps the organisation in rising and creating effective relationship between both employees as well as employer of the organization. There are different HRM practices available which is well applied in their management of Sainsbury's which are as follows: Development & Training:This practice of HRM defines, thebusiness organization is too mandatory to do investment on effective training and development programs so, employees focuses on amend their capabilities, skills as well as their abilities in effective way(Chelladurai and Kerwin, 2017). Recruitment as well asselection:Recruitment refers toprocess of recruiting the best candidate forspecified job.In case ofSainsbury's, their recruitment practices are commonly a part of their workplace culture. The senior management team ofSainsbury's follow asystematized organized procedure for selection of suitable candidate Benefits to employeesBenefits to employers
Groomingaswellasdevelopment helps the employee for enchaining their skills and productivity of expertise of workforce in Sainsbury's. PracticesofHumanResource Managementareveryessentialfor workers as provide & render a happy environmentinworkingprocessof Sainsbury's. In context to employers, training and development programs are very helpful for employee ownership which helps in increasingtheproductivityofthe organisation. Choosing right candidates, will helps in assistbusinessman for attaining the specified goals of business organization within time frame. P4 ThepracticesofHRMarehelpfultoselectwellexperiencedandknowledgable employees to fulfil desired roles and responsibilities. Human resources management plays an important role to complete set targets and objectives an organisation by increasing their capabilities, however, HRM practices consist effective training and learning sessions that can be organised for improving skills and abilities of staff members(Ehrnrooth and Björkman, 2012). Moreover, these are helpful to increase overall productivity of an organisation which facilitate to improve profitability of business respectively. In context of Sainsburry, there are several effective HRM practices which facilitate to improve daily performance of employees that provide support yo boost up profits in which some of them are given below: Management of performance– This can be described as use effective activities for determining regular performance of employees to ensure their efficiency for completing set target of business. It includes to set standards of performance and then measure actual working of people in order to identify respective gaps properly. Meanwhile, it is necessary to convey about threats of performance and appropriate methods to overcome with them to employees for increasing their daily productivity which facilitate to gain better profits in Sainsburry. Moreover, it consist to organise required learning programs for improving skills and capabilities of workers for increasing profitability of an organisation.
Sharing information– The HR manager of organisation is required to share important information with staff members in terms of improving effectiveness of operational activities and products which helps to gain better profits. It is necessary to make people informed about efficient operational practices which improve quality of services that facilitate to increase productivity as well as profitability. However, important information should be communicate betweencolleaguesforimprovinginordertoestablisheffectivecooperationaswellas coordination for achieving set targets of profits in Sainsburry. TASK 2 P5 The employee relations are very important in organization to performance every aspects together for attaining desired outcomes. It includes to establish mutual understanding between colleagues in order to make more effective as well as efficient decision making regarding completion of particular task properly(Friedman, 2017). However, it is necessary to make effective relation among people which helps to establish appropriate policies for staff by HRM decision making to maintain favorable working atmosphere of organization. In context of Sainsburry, effective relationship between staff influence decision making to make policies at work place to control circumstances to conduct operations smoothly on daily basis. Resolve conflicts– The employee relations are helpful to determine level and chances of occurring conflicts among people according to which HRM decision can be established to make effective policies. It is necessary to analyze factors facilitate to occurrence of issue between employees through analyzing their current relationship that is favorable to avoid them by implementing efficient regulations at work place by HR department of Sainsburry. Meanwhile, it will provide support to avoid problems as well as resolve issues that is responsible for developing mutual understanding between staff to complete operational tasks effectively for gaining maximum outcomes(Gheiratmand and et. al., 2015). Moreover, HRM can make decisions as per relations of workers to maintain peace and comfortable working environment to attain better outputs. Establish effective coordination– This involves that every employees working in an organization belongs to different culture which influence their own ideas and way of thinking. It consist difference in their working that may impacts negatively on coordination of them which
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influence productivity of Sainsburry. The HRM policies can be establish to organize unique organizational culture where people cannot focus on their personal thoughts and only follow same norms which helps to improve coordination among them to gain better outcomes regularly. P6 The legislation play an important to role while carrying out different operational activities and procedures on daily basis. It consist number of rules and regulations which are established by government authorities for welfare of overall business entities. Meanwhile, legislation are mandatorytobefollowedineveryorganizationtoruntheirbusinessinproperway. It is mandatory for organization to obey legislation because they are beneficial in terms of direction efforts of staff in correct direction to achieve set outcomes. Moreover, it has been analyzed that legal norms provide support to avoid wrong ways and techniques to be utilized in operations for get rid off relevant risk factors. Equality Act 2010– This can be described as a legal rule which is helpful to make sure about availability of equal opportunities of every person to gain proper benefits of their performance. It is necessary for business concerns to follow this rule in order to remove discrimination based in several factors like gender, caste, skin color etc. However, it is favorable for citizens to gain better opportunities and gain sufficient salaries to spend their lives in comfortable manner. In context of Sainburry, they must obey equality act and remove threat of differentiationincompanyandmakesureaboutprovidingappropriatebenefitstoevery employee. Health and Safety at Work etc Act, 1974– The organizational authorities are required to focus on health & safety of staff at work place by ensure proper working atmosphere. It is necessary for them to establish an effective policies and practices for maintain secure working conditions so that workers can perform their tasks in comfortable way(Ganopoulos and et. al., 2013). The Sainsburry should focus on decision making of HRM by ensuring appropriate working conditions by providing sufficient resources to get rid off emergency situations. Considering above mentioned legislation, it has been analyzed that legal rules impacts positively on HRM decision making which is favorable for Sainsburry. It is helpful to make appropriatedecisionswhichfacilitatetoattaindesiredgoalsandobjectivesofbusiness successfully.
TASK 3 P7 Job specification Company: Sainsburry Job Role: Team leader Department: Sales Department Salary: 2000 Pounds Job Type: Full Time Location: London, UK Job Specification: Matching suitable interns to clients. Customer relationship management. Responsibilities: Respond to customer complaints. Maintain records of client needs and interactions. TheinterestedcandidatescanapplythroughprovidingtheirCVsongivenemail- humanresourcedept@sainsburry.comor contact on 033-444-5527 Regards Human Resource Manager (Sainsburry) London, UK Person Specification Person Specification Position: Team leader Administrative division: Department of Sales AttributesEssentialsDesirable Experiencesand qualification Thepostgraduation degreeordiplomais Experience of working in department of sales
requiredtomarketing specialisation. 6monthsandabove experiences is required in sales department. with certification. Knowledge or abilitiesRequiredeffective communicationskills and convincing power. Need desired etiquette to deal with clients and employees. Skill to encourage staff forcompletingtheir targets. Remain ready to learn new things and tackle challenges. CONCLUSION The above report has been concluded that human resources management refers to managing manpower of an organization in effective way to gain desired goals of business. It consist several functions of HRM suchas training & development and recruitment & selection along with having purpose of maintaining effective employee relations for gaining favorable atmosphere in organization. Moreover, it includes follow legislation like equality act for providing fair benefits for employees and manage their relations to increase productivity as well as profitability of company.
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