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Human Resource Management | Marks & Spencer

   

Added on  2021-02-19

12 Pages3749 Words32 Views
Human ResourceManagement

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Purpose of HR function along with roles and responsibilities of the HR function................1Approach to workforce planning, recruitment and selection, development and training,performance management and reward systems......................................................................2Different methods used in HR practices.................................................................................4Approach to and effectiveness of employee relations and employee engagement................5Key aspects of employment legislations................................................................................6TASK 2............................................................................................................................................6Application of HRM practices in work-related context.........................................................6Usage of technological advancements for enhancing recruitment & selection procedures...9CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................11

INTRODUCTIONHuman resource management can be said as a process inclusive of management ofpersonnel operating within the confines of an entity. The key activities pertaining to humanresource management are acknowledged to be training and development, hiring and dismissals,workforce motivation, recruitment and selection etc. By stipulating a professional code ofconduct and a positive working environment, this department ensures the execution of workwithin premises in an ethical manner. This project is aimed at gaining knowledge of humanresource management taking place in Marks & Spencer, a British corporation dealing in an arrayof commodities and facilities such as grocery, general merchandise, clothing, insurance, bankingetc. The present project is divided into 2 tasks. The first task includes the purpose and roles andresponsibilities of HR function, approaches to key HRM activities, effectiveness of employeerelations and engagement. Further, the second task constitutes JD, PS, CV, interview questionsand letter of job offer.TASK 1Purpose of HR function along with roles and responsibilities of the HR functionHuman Resource is an imperative function of a business entity as it provides aid indevelopment of a suitable atmosphere for employees whereby they can feel motivated to performthe day to day activities in an effective manner. Marks & Spencer is a globally renowned andestablished corporation which realises the significance of HR function for management of itsworkforce in an effective manner.Purpose of HR FunctionSome of the key purposes of HR function are described as follows:-Compensation: This is regarded as one of the primary purposes of HR function. Theinformation related to the compensation (salary and incentives) package is provided by humanresource team to all the employees operating within Marks & Spencer. The HR of the respectivecompany ensures that every employee is entitled to receive free and fair compensatory benefitsas per their job role within the entity.Other benefits:Another crucial purpose of HR function within an organisation is toprovide other essential employment benefits to workforce so as to keep them motivated at alltimes. In this regard, the HR of Marks & Spencer provides a number of additional benefits to1

employees, such as life insurance, provident fund, paid leaves, health insurance, sick leaves,retirement schemes etc.Roles and Responsibilities of HR FunctionHuman Resource function holds a number of roles and responsibilities which are broadlyclassified into 2 categories, briefly explained as follows:-Managerial roles:The managerial roles and responsibilities of HR function includeplanning, organising, directing, staffing and controlling. All of the other managerial roles of HRwithin Marks & Spencer can only be executed when planning is done properly. Activities areorganised with the development of a positive working atmosphere. Directing aids in motivatingthe workforce to work as per organisational requirements. Staffing as well as controlling areassociated with recruitment and selection process. Operative roles:The operative roles and responsibilities of HR function includes jobanalysis, performance appraisal, training and development, employee relations etc. Within Marks& Spencer, all of these operative roles of HR are aimed at motivating the employees to work in amanner such that they deliver their best performance for the attainment of predeterminedcorporate goals and objectives. Motivation level of workforce is boosted so as to retain them fora long duration of time in future.Role played by HR in acquisition of talent to meet business objectivesOne of the most important role of HR function is regarded to be recruitment and selectionof suitable candidates for the company. Different companies make use of diverse techniques tohire employees for fulfilment of vacant job positions. In this regard, HR of Marks & Spencermakes use of interview process to select best candidates for the desired job titles. Further, HR ofthis company also holds the authority to dismiss employees who are not giving significant outputto the corporation. Thus, by carrying out effective workforce planning and acquiring suitabletalent for the company, HR department contributes in ensuring the attainment of corporateobjectives within stipulated course of time.Approach to workforce planning, recruitment and selection, development and training,performance management and reward systemsThe HR department of Marks & Spencer holds a number of roles and responsibilities likeworkforce planning, training and development, performance management, recruitment and2

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