Issues in Human Resource Management within the Hospitality Industry

Issues in Human resource
Management within the
Hospitality Industry

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Articles on contemporary issues, emerging trends associated with HRM in hospitality industry
......................................................................................................................................................3
Job specification and person specification...................................................................................6
Synthesizing and conceptualizing the process of performance management in order to enhance
promotions, minimize staff turnover and identify training needs of employees.........................9
Analysis of human resources policies of Crowne Plaza............................................................11
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................16

INTRODUCTION
Human resource management is referred as a strategic approach which helps to
effectively manage the staff of a company. It helps an organization to manage its employees
appropriately by increasing their motivation levels in order to improve their productivity. It is
adopted by various organizations to maximize performance of employees to gain competitive
advantage in the industry. It includes different processes like recruiting, selecting, training and
development, motivating employees etc. in order to enhance productivity of the organization.
The current report will be based on Crowne Plaza, a successful British multinational hotel chain
which is popular among the customers. It has expanded its services in various countries in order
to increase its market share in the industry.
......The report will explain the research and articles on contemporary issues which are associated
with managing human resource in the hospitality industry, developing and designing a job
description and a person specification within the specific hospitality organization,
conceptualizing and synthesizing the process of performance management within the
organization in order to minimize staff turnover, enhance promotion and identify training needs
of employees, critically revise and analyse different human resource practices and policies from
the selected organization in order to communicate with the employees.
MAIN BODY
Articles on contemporary issues, emerging trends associated with HRM in hospitality industry
There are various emerging trends , associated with HRM in hospitably sector where
Crowne Plaza aims to connect for strengthening its work pace activities. It can be also analyzed
that new sustainability aspects and fundamental pathways, enhances functional optima to be
evolved on for technical growth benchmarks actively. Articles analysis, will enable in depth
proactive analysis on recent trends under HRM within hospitably industry parameters diversely.
Human Resource Management, holds huge influence under hospitality industry parameters for
strengthening working pace engagement competitively.
Green Human Resource Management Practices in Hospitality Industry: A General Review
As per the views of Palguna (2021), green HRM in hospitality industry is new emerging
trend, which significantly is essential towards developing new pathways and diversely forming
functional growth. The Green HRM is based on usage of new practices within hospitality

industry, where job sharing and virtual interviews are some specific aspects adopted in
hospitality sector for untapped technical growth.
The research in article also shed light on fact to minimize paper usage, recycling and disposal of
waste for energy conversations. It has significant impact on green HRM, human resources
functions where employees are expected to have vision of sustainability. Economic
sustainability, ecology and social environment is substantially adhered where article has
personified importance about emerging trend in HRM.
Research by author, has also significantly shed light on facts that green HRM also
advances usage of technologies in advanced format and extensively forming proactive criteria.
The author adheres focus on fact that green HRM implicatively focuses on vision of
sustainability, concentrate on social environment goals within ecology. Managers must have
good awareness about extensive new HRM concept development, which personifies accuracy
criteria for extensive growth domains. Hospitality industry with new demands growth, has been
exponentially focusing towards proactive functional growth based on determined optimum
efficacy. HR practices in sustainable standards further advances scope to primitively improvise
new competent pathways, based on latest emerging trends.
The HRM practices under hospitality management at Crowne Plaza, London aims to
further evolve on new technologies for strengthening eco-friendly and sustainable strategies for
collaborative management diversely. Virtual interviews, recycling and training has to be
competently worked on for best energy efficient HR management which advances scope for
larger extended growth.
Challenges and Strategies for Employee Retention in the Hospitality Industry: A Review
As per the views of Ghani and et.al, (2022), there are various challenges and issues faced in
employee retention within hospitality sector where companies mainly aim to adopt new retaining
talented employees, extensive determined performance growth diversely. Aim of employee
retention is to further form talent enrichment extensively, based on primitive engagement goals
for longer period. Employee retention in companies enables to retain talented employees, and
train extensive development for strengthened productive learning goals. The companies in
recent time are practically investing to leverage optimum new strategies such as gaining timely
feedback, brainstorming sessions within sessions for strengthened determined efficiency. Author