Issues in Human Resource Management: Challenges and Emerging Trends in The Tower Hotel

ISSUES IN HUMAN
RESOURCE
MANAGEMENT

Table of Contents.
INTRODUCTION...........................................................................................................................3
MAIN BODY ..................................................................................................................................3
Selecting three articles on the contemporary issues (Emerging trends) associated with Human
Resource Management in the tower hotel and producing reflection.........................................3
Designing and developing a job description and a person specification.....................................6
Synthesizing and conceptualizing the process of Performance Management in The Tower
Hotel to minimize staff turnover and identifying training needs and enhance promotions.........8
Critically analysing and revising two existing Human Resources policies and practices from
by The Tower Hotel and communicating to all employees.......................................................11
CONCLUSION .............................................................................................................................14
REFERENCES .............................................................................................................................15

INTRODUCTION
Human resource management is defined as the process of recruiting and retaining
potential employees for working in the company as for achieving the desired objectives of the
business. Issues and emerging trends faced by the human resource departments mainly includes
globalization, workforce diversity, new emerging technologies, training, staffing and others. For
solving these issues aids in acquiring various skills and abilities as for aching various proper
managing the human resources as for optimum utilizing of the available resources. The tower
hotel is the company selected offering various facilities for meeting th leisure needs of the guest
arriving at the hotel. Locating at prime location is the main advantage of the hotel. It is the heart
of the London UK. Serving various foods ranges with providing restaurant with bars and
fantastic services providing ideas hotel services to all the guest arriving at hotel. Various forces
impacting the hospitality industry with the emerging trends of the HRM. The factors and
changing trends in the surrounding impact the company policies and practices regarding the
HRM. This report provides details about the challenges and emerging trends faced by the hotel
which is impacting the human resource management. Also, identifying issues by researching
three articles. Further, providing details about designing and developing the job specification and
job description of the management position held in the hospitality organization. Moreover,
conceptualizing and synthesizing about the process of performance management in the tower
hotel which aids in minimizing staff turnover with identifying the training needs by enhancing
promotions. Lastly critically analysing the two existing human resource practices used by The
Tower hotel.
MAIN BODY
Selecting three articles on the contemporary issues (Emerging trends) associated with Human
Resource Management in the tower hotel and producing reflection
With researching about the three articles, the emerging trends and challenges faced by
HRM which impacts th managing employees in company as, the first issue and trend is
Uncertainty due to covid pandemic. With arriving of virus in the global pandemic impacted the
tourism industry at large level. As been employed in the company for adopting the changes as of
covid pandemic various new procedures and process must be adapted by the employees for
arranging and adapting the new regulation and safety protocols for working and securing safety
of guest arriving at hotel (Tomcíková and et.al., 2021). With various changes due to pandemic

challenges faced by HRM are at great extent . as identifying the hurdles and adopting new
recruiting procedures and designing new developmental strategies for comprising up with the
technical advancement and working with all safety measures by ensuring employees as well as
guest safety. This pandemic created major challenges for the HR manger working in hotels as for
adopting and implementing new methods for staffing with using various tools and creating the
best virtual teams for coping up with the changes and dynamic market conditions. Being selected
on the management trainee position in the tower hotel, adapting th current pandemic situation is
difficult for the staff as it encompasses various dangers when working in the company. Main
challenges for the HRM is for transforming the knowledges for working as by adapting new
procedures and policies under the protocol of the covid pandemic. Various demographic and
developmental changes needs to applied also the training practices must be given to staff
personnels for working according to all the safety measures.
Various HRM practices as associated with the company and hospitality as or training and
developing, also the resources planning and rewarding employees. Due to various restriction of
Covid impacted recruitment procedures in the world, as team-working for adapting the global
challenges is very important, but with the increasing in the covid pandemic impacted the
operations as suffering form insufficient employees working in the pandemic. Thus, due to covid
pandemic increasing various challenges due to pandemic impact the HRM practices in the
hospitality industry and the whole manage due to rises impact its working conditions with
changing in the organizational performance the major impact was development of hospitality.
The another article which I was reading as the emerging trend as a challenge is the Job
satisfaction which impact the human resource management in the hospitality, it is considered as
a challenge as job satisfaction provides the level of positivity in working as gaining various
incentives and working environment. As operating the hotel and hospitality sectors the company
must ensures designing plans for satisfying the workers working in company. As this helps in
ensuring about employees by keeping satisfied (Sareen, 2018). The enhanced performance of
employees helps in developing and supporting company with increasing productivity but with
lack of job satisfaction results in increasing in the high absenteeism of employees and staff
working in hotels o serving the best quality services to guest arriving at hotels. When employees
working in company with insufficient job satisfaction impacts needs satisfaction which hinders
motivation level for working in company with the enthusiasm. Thus, it is the problems which is