Human Resource Management Assignment Solved - M&S

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
LO 1.................................................................................................................................................3
1. An overview of the organisation........................................................................................3
2. Purpose of HR function and key roles and responsibilities of HR function......................4
3. Approaches to workforce planning, recruitment and selection, development and training,
performance management and reward system and also strengths and weakness...................4
LO 2.................................................................................................................................................6
Benefit of different HRM practice in organization for employee and employer...................6
Evaluating effectiveness of HRM practices for raising organizational profit and productivity. 7
LO 3.................................................................................................................................................7
4. Effectiveness of employee relations and employee engagement and analysing the
importance of employee relations in respect to influencing HRM decision making.............7
5. Identifying key areas of employment legislation within which organisation must work...8
TASK 2............................................................................................................................................8
LO 4.................................................................................................................................................8
1. Designing Job specification................................................................................................8
2. CV for a candidate..............................................................................................................9
3. Documentation for preparatory notes for interviews........................................................10
4. A job offer letter...............................................................................................................11
5. Document and explaining complete process of recruitment............................................11
6. Evaluation of process and rationale..................................................................................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource management is termed as the strategic approach to the effective
management of people so that they may help the business in order to gain competitive advantage
(Albrecht and et.al., 2015). Human resource department is the best functional area which is used
in different formal systems devised for the management of people within an organisation. The
responsible person of this department is HR manager who responsible for three major activities
staffing, employee compensation and benefits (Stone, Deadrick, Lukaszewski and Johnson,
2015). In the following report, M&S has been taken into consideration. It is the leading British
multinational company basically headquartered in Westminster, London.
In the following report, purpose and functions of human resource manager has been
discussed along with strengths and weakness of different approaches to recruitment and
selection. Further, importance of employee relations in terms of influencing decision making of
HR will also be analysed in this report. In addition to this, this report also helps in analysing the
key elements of employment legislation and also their impact on decision making process of
Marks and Spencer.
TASK 1
LO 1
1. An overview of the organisation.
Marks and Spencer is one of the leading British multinational retailer that is
headquartered in Westminster, London. This organisation is specialised in selling cloths, home
products and luxury food products. This company is listed on the London Stock exchange. This
organisation has more than 979 stores across the United Kingdom out of which 615 stores are
those who sell only food products. Marks and Spencer made its reputation in early of 20th century
by making policy of selling products that is British made. It is also named as one of the most
unique retailer having a great heritage. The mission statement is to make aspirational quality
accessible to everyone through range and depth of its products. The main aim is to make a huge
profit every year. The vision statement is to make every moment special by providing high
quality and own brand goods and commodities.

2. Purpose of HR function and key roles and responsibilities of HR function.
Human resource management is defined as process in terms of recruitment, selection,
inducting employees, providing training and development and also motivating employees
(Bratton and Gold, 2017). The main aim of this is to take actions in order to maintain good
relationship between both employer and employees. Thus, functions and purpose of HRM has
been discussed as per below context-
Functions of HRM
 Recruitment and selection- This is the most important and primary function of HRM.
This departments administers skills assessment and also personality tests in order to
match the candidates to the job within a particular organisation. In addition to this, they
also develops employee handbooks that leads in explaining the policies and procedures to
new candidates.
 Training and development- Human resource manager of Marks and Spencer handles this
practice by creating training programs for new and existing employees. They also works
with coordination with both department manager and supervisors in order to determine
training needs of employees.
 Employee relations- The matters that are related to emplyee relations are also handled by
HR manager. They basically maintains relationship between employees and management
with help of good communication and fairness nature within cited organisation. They are
also responsible in handling disputes between employees.
Purpose of HRM
The main purpose of HRM has been discussed as per below context-
 To improve the efficiency and effectiveness of human resources.
 Ensuring positive relationship among both employees and employer in the organisation.
 Individual development of human resources.
 Internal customer management.
3. Approaches to workforce planning, recruitment and selection, development and training,
performance management and reward system and also strengths and weakness.
The recruitment and selection process is termed as one of the most important aspects in
order to hire employees (Delery and Gupta, 2016). Recruitment refers to the overall process in
terms of attracting, short-listing, selecting and appointing suitable candidates for jobs. While