Education, Experience, Job Skills and Competencies Required for the Future Human Resource Manager of Maple Leaf Shoes

This article discusses the education, experience, job skills, and competencies required for the future human resource manager of Maple Leaf Shoes. It also evaluates the selection process employed by the firm and identifies the suitable candidate for the position.

Running head: HUMAN RESOURCE MANAGEMENT
Human Resource Management
Name of the Student
Name of the University
Author’s Note:

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Table of Contents
Question 1..................................................................................................................................2
Question 2..................................................................................................................................5
Question 3..................................................................................................................................6
Question 4..................................................................................................................................7
Bibliography...............................................................................................................................8

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Question 1
Education, Experience, Job Skills and Competencies Required for the Future Human
Resource Manager of Maple Leaf Shoes
Robert Clark is the President and the key shareholder of Maple Leaf Shoes. This
particular organization is going to negotiate a contract with the newly formed union after
covering about 23% of the non-managerial work forces. Currently, the human resource
manager of this company, John McAllister has left for a better position in Toronto. Hence,
they have given advertisements in several newspaper like Halifax Herald, National Post, The
Globe and Mail and Vancouver Sun. Four candidates were shortlisted after two sets of
interviews by Mr Clark himself and they were Michael Anderson, Arthur Dougherty, Jane
Reynolds, and Steven Robinson. As per Robert Clark, each of these four candidates
possessed various strengths and few weaknesses.
Amongst all of these four candidates, Michael Anderson is the oldest and has seven
years of experience. He had turned a drowning company to successful firm by properly
refining the planning as well as controlling systems. According to Robert Clark, Michael
Anderson was the most suitable match for the post, however, one of his references had
mentioned that Anderson needed autonomy for his respective work place. This was identified
as one of the major weaknesses of Michael Anderson. The second candidate was Arthur
Dougherty. He had impressed Clark as being the most gregarious of the four he had
interviewed. He had excellent and the best interpersonal skills amongst the rest of the others.
Arthur Dougherty was extremely comfortable in the interview and even made the other
interviewees comfortable. He had past experiences in sales and had moved to the human
resources sector after over 15 ears of sales career. As per the references of Arthur Dougherty,
he is an extremely pleasant person to work with and another important feature of him was

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that since his children are all grown ups, he could easily devote extra time for the new
position.
The third candidate shortlisted for this position was Jane Reynolds. She has
completed her graduation in sociology from the University of New Brunswick and was
selected in the Dean’s Honour List. She has always been a bright student and her dressing
sense impressed Robert Clark. She was the only candidate amongst the four, who was an
employee of Maple Leaf Shoes and she was liked by everyone, except the organizational
finance manager, Tim McDonald. Clark was in major dilemma after the interview with
Reynolds. Steven Robinson, on the other hand has multicultural mosaic of Canada and with
him, Maple Leaf Shoes could be freed from human rights law violations majorly.
As per the information provided in the case study, the future human resource manager
of Maple Leaf Stores should be well educated and should comprise of subsequent
experiences. For becoming successful human resource manager, it is highly required to gain a
bachelor’s degree and few of the employees need master’s degree. With a proper master’s
degree in business management and business administration, this human resource manager
would be able to solve all types of problems or issues that are being faced in work place. A
minimum experience of 5 years is highly required for managing this particular position and to
bring efficiency in the work. The key job skills that are needed for this position are as
follows:
i) Employee Relations
ii) On Boarding
iii) Ease with HRIS or Human Resources Information Software
iv) Better Performance Management

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v) Collaboration and Team Work
vi) Scheduling
vii) Project Management Efficiency
viii) Customer Services
ix) Compensation of Workers
x) Time Management.
Apart from the job skills, there are six core competencies that are needed for the
future human resource manager in Maple Leaf Shoes and these core six competencies are as
follows:
i) Knowledge of Human Resources
ii) Commitment to On Go the Learning of Human Resources
iii) Better Communication Skills in the Human Resources
iv) Skills of Critical Thinking
v) Ethical Approach towards Human Resources
vi) Presence of Organizational Skills in Human Resources.

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Question 2
Rating of Various Candidates on the Factors Identified
The four candidates, who are being shortlisted for the position of Human Resources in
Maple Leaf Shoes were Michael Anderson, Arthur Dougherty, Jane Reynolds, and Steven
Robinson. The education that is required for this position is a minimum of master’s degree.
The experience should be minimum of 5 years. The various job skills that are being identified
to be present within the human resource manager are employee relations, on boarding, easy
using of HRIS or human resources information software, performance management,
collaboration and team work, better scheduling, project management, compensation of
workers, time management and customers services. The competencies identified in this
process are knowledge of human resources, commitment to the on going human resources
learning, communication skills for HR, skills of critical thinking, ethical approach towards
human resources, organizational skills in human resources.
The rating of the four candidates out of 10 as per these factors is given below:
Names of the
Candidates
Education Experience Job Skills Competencies
Michael Anderson 6 10 8 7
Arthur Dougherty 8 9 9 9
Jane Reynolds 9 9 9 9
Steven Robinson 8 7 6 8

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Question 3
Evaluation of the Selection Process Employed by the Firm
The selection process that is being employed by Robert Clark and Maple Leaf Shoes
is perfect and proper. This selection process is the proper procedure to pick up the correct and
appropriate candidate with subsequent pre requisite qualifications as well as capabilities for
filling in with the jobs within the respective organization. It is an extremely lengthy and
complicated process since, it majorly includes the series of steps before making any type of
final selection. This particular process eventually varies from one company to the other and
even from one department to the other. Each and every company hence designs the process of
selection after keeping in mind the need to hire people or the pre requisites for the respective
job vacancy within the company. Robert Clark has been following an effective and efficient
selection process to select their future human resource manager. They have at first given
advertisements in four popular newspapers and when 34 potential candidates showed up in
the interview, after a preliminary screening, nine were selected. Then all nine were
interviewed by Clark and only four were selected for the final interview. This final interview
was taken by Clark and three other senior officers. Hence, this selection process was
absolutely proper and it followed every aspect of the job position.
If I would have in charge, I would have conducted the interview in a different manner.
I would have taken a test in the beginning for testing the domain knowledge of the candidate
and if he or she passes that examination, he or she would get the chance to sit for the
interview.

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Question 4
Suitable Candidate for the Position and Issues that are Considered and Trade offs for
Selecting the Candidate
After proper evaluation of each and every candidate for the HR manager position in
Maple Leaf Shoes, the most suitable candidate would be Jane Reynolds. Although, she is
disliked by the organizational finance manager, she herself possesses several significant and
indifferent skills like stress management, negotiation skills and interpersonal communication,
which are extremely important for the position. Moreover, she had done courses in these
skills and hence executing her work would be quite easy for her. Another significant benefit
that Reynolds possesses is that she is working with this company for four years and hence
knows all the complexities and how to deal with them. Hence, she would be the best of all for
this position. The issues and trade offs that should be considered while appointing Jane in HR
manager position would include separate and different management style. Moreover, she is a
single mother of an 8 years child and hence it could become difficult for her to manage both
professional and personal lives.

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