Developing Skills for Director of Strategy Management

This is a report on a project aimed at developing the skills to become a Director of strategy management. The project focuses on identifying gaps in the existing working architecture of a company and proposing a new project model for the development of a holiday park. The purpose of the project is to sharpen the skills and expertise needed to become a Director of strategy management by analyzing the problem domain of the given project case study. The problem domain is that the existing business can only accommodate a limited number of customers and has limited net profit. The report includes sections on the student and course details, focus, justification, methods, timetable, evidences of accomplishment, and references. Is there anything specific you would like to know more about?

Human Resource Management

Contents
Task 1:...................................................................................................................................................2
Section 1: Student and course details.....................................................................................................2
Section 2: Focus....................................................................................................................................2
Project Aim / Problem statement...........................................................................................................2
Learning Outcome.................................................................................................................................2
Section 3: Justification..........................................................................................................................3
Section 4: Methods................................................................................................................................3
Section 5: Timetable..............................................................................................................................4
Section 6: Evidences of Accomplishment.............................................................................................4
References.............................................................................................................................................4
Appendix 1: Gantt chart........................................................................................................................5
Market Analysis Report.........................................................................................................................6
Appendix 2: Supplier Management Information...................................................................................6
Task 2: Project Report...........................................................................................................................7
Context Background..............................................................................................................................7
Literature Review..................................................................................................................................7
Project Phases........................................................................................................................................9
Skills Developed..................................................................................................................................10
Action Taken.......................................................................................................................................11
Project Learning..................................................................................................................................19
References:..........................................................................................................................................20

Task 1:
Section 1: Student and course details
Name:
Tutor:
Project/Placement name:
Section 2: Focus
Project Aim / Problem statement
The aim of the project is to develop our skills to become Director of strategy management by
identifying the gaps in the existing working architecture of the company and to propose a
new project model for the development of the holiday park. The purpose of this project is to
sharpen our skills and expertise to choose Director of strategy management in the coming
future by analysing the problem domain of the given project case study.
The problem domain of the existing working business is that it can hold the minimum of 30
customers in their dining and living rooms. The net profit earned by the company is also very
limited. The family growth of the business partners requires the acceleration of the business
entities and net profit earned so that luxurious life can be lived.
Learning Outcome
We are able to learn following skills as the result of this project
 Development of the portfolio by developing log books, making project incident
diaries, collecting feedback report from the suppliers and supervisors
 Articulation of work and Mapping program for the examination of problems and
concern areas undertaken with the improvement plan
 Demonstrating the designing phase of the project to establish innovations and new
technologies for the betterment of the existing project
 Evaluation of the efficiency and effectiveness of project schedule

 Developing implementation plan for the proposed project (Kang, 2010)
 Organizing the project activities
 Identifying the risks and chaotic condition which can occur during the working hours
of the project (Burke, 2015)
Section 3: Justification
The completion of the project helps us to improve our decision making skills in critical
situation and developing the problem solving working environment. The problem solving
methodology helps in achieving project objectives and goal of the company. The organization
goal and objectives should be clearly defined and absorbed in the mind set before preparing
and developing project schedule because it will help in reducing errors in the project
schedule. We can judge ourselves that our communication skills and negotiation skills are
improved to a very extent. We can analyse the requirement of the stakeholder very easily and
satisfy him with our verbal communication only. The critical situation of the company can be
effectively handled.
From the study of the case scenario, we are able to highlight that I can become a good
Director of strategic management because we can easily analyse the problem domain of the
given project. The management of project activities and deploying effective communication
plan helps me to increase our communication skills to explore the problem domain
effectively. We were able to highlight the concern areas of the project by periodically
interacting with the team members.
Section 4: Methods
We have chosen a case study project for enhancing our skills and expertise as the director of
strategy management so that we can choose it in our near future. It helps us gaining real time
work experience to handle complex situation effectively. The analysis of the simulation
project helps in finding out the way for finding the problem domain and the proposed
solution for implementing the Holiday park project. The questionnaire round is arranged with
the top professionals and experts to interpret their ideas and thoughts on the transformation of
the existing business program. It helps in collecting innovative ideas for improvement and the
identification of problems and chaotic concern in the existing working scenario (Kerzner, and
Kerzner, 2017). We have collected literatures from different sources so that the new
parameters can be identified for improving the current business structure. The review of the
literature provides new direction to the research and helps in designing effective construction

program for the implementation. We have organized three surveys on the construction site
which are renovating their existing business with the new innovative ideas. It helps in finding
out the difficulties which can be faced in the construction program and risks factors which are
associated with the implementation of the project.
Section 5: Timetable
The success of the project depends on generating the weekly reports of the project so that the
monitoring of project activities can be managed. In the first week of the project we will focus
on setting goal and identify problem domain of the undertaken projects. In the second week,
we will organize the data collection procedures for analysing the requirement and presenting
new innovative platform for renovating the project. In the third week, we will develop the
project draft1 and submit it for approval. In the fourth week, we will submit second draft. In
the fifth week, we will submit full project report. I have prepared a Gantt chart for analysing
the work flow and scheduling of the project activities.
Section 6: Evidences of Accomplishment
By the end of this project, we are able to provide the evidences of accomplishment in the
form of project report, pestle analysis report, porters five force marketing analysis report,
supplier management information, and others. The evidences of accomplishment are:
 Learning contract
 Project Report
 Gantt chart
 Ethical Review form
References
Burke, R. (2015). Project Management: Planning and control techniques. 4th ed. [ebook].
Available at: https://www.pdfdrive.com/project-management-planning-and-control-
techniquespdf-e19457155.html [Accessed Mar 14, 2019].
Kang, B. (2010). Research support building and infrastructure modernization. 1st ed.
https://www-ssrl.slac.stanford.edu/lcls/reviews/rsb_project/2009_rsb_may18-19/
supporting_docs/rsb_risk_management_plan.pdf[Accessed Mar 14, 2019]
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons. [Accessed Mar 14, 2019]

Appendix 1: Gantt chart
Project activities Duration Start Date Finish Date
Presenting the project
proposal
2 25 Mar, 2019 26 Mar, 2019
Identification of the
problem and concern
areas
3 27 Mar, 2019 29 Mar, 2019
Finalisation of the
project proposal
4 30 Mar, 2019 2 April, 2019
Research of the
literature review
15 3 April, 2019 18 April, 2019
Findings of the
literature review
8 19 Apr, 2019 26 April, 2019
Developing the first
draft
5 27 April, 2019 1 May, 2019
Submission of the
first draft
5 2 May, 2019 6 May, 2019
Developing the
second draft
5 7 May, 2019 11 May, 2019
Submission of the
second draft
5 12 May, 2019 16 May, 2019
Improvement in the
draft
4 17 May, 2019 20 May, 2019
Preparation of the
project report
9 21 May, 2019 29 May, 2019
Designing of the
action taken
2 30 May, 2019 31 May, 2019
Systematic
arrangement of
project activities
2 1 Jun, 2019 2 Jun, 2019
Presenting new ideas
and thoughts
2 3 Jun, 2019 4 Jun, 2019

Finalization of the
project report
7 5 Jun, 2019 11 Jun, 2019
Concluding remarks
and recommendation
2 12 Jun, 2019 13 Jun, 2019
Submission of the
project report
2 14 Jun, 2019 15 Jun, 2019
Project close out 2 16 Jun, 2019 17Jun, 2019
Market Analysis Report
Appendix 2: Supplier Management Information
Requirement Where it will be sourced Who will source it
Labour Construction Site Contractor
Expert Workers Construction Site Contractor
Machineries Construction Site Contractor
Trucks Construction Site Sub-contractor
Trolleys and cranes Construction Site Sub-contractor
Cement Mixer Construction Site Sub-contractor
Bricks Construction Site Sub-contractor
Aluminium and Iron rods Construction Site Sub-contractor
Sand Construction Site Sub-contractor
Cement Construction Site Sub-contractor
Paints Construction Site Sub-contractor

Portable cabins Construction Site Contractors
Sanitary material Construction Site Sub-contractor
Miscellaneous Construction Site Sub-contractor
Task 2: Project Report
Context Background
The project owners are looking forward to extend and transform their business from the small
guest house and dining hall to the Holiday Park resort for accelerating the net profit earned by
the organization. The net profit earned by the organization in their current situation is about £
140,000. The focus is to increase the turnover of the enterprise so that the business partners
can receive relevant amount of income to manage the expenditure of their families in an
effective manner. The lake side location from the Holiday Park is suitable for attracting the
customers from the worldwide. The proposal is to buy the land near the lake view so that the
customers get attracted towards the scenery and view point of the resort. The contract should
be signed with the contractor for managing the supply of the utility cabins and other raw
material required for the development of the new project.
Literature Review
The effectiveness of the construction program depends on the management sequence of
project activities with respect to the time and cost. The literature review study helps in
addressing the problem domain for analysing the requirement of the innovative program of
the construction procedures. The planning and control methodology helps in developing
effective communication links between the internal and external entities. The control
measures should be drawn for managing the demand and supply of the resources. The delay
of the project can be minimized by taking step forward in the direction of managing the
supply of the labour resources, raw material, coordination between the team members, and
financial status of the enterprise. The overall cost of the project can be reduced by developing
the project plan at an early stage because it helps in defining the cost associated with the

project activities. The construction planning procedure helps in minimizing the complexities
and risks associated with the project. The project can be executed in the control structure
format for improving the applicability of the tools and technologies used. The value added
information can be collected from different formats so that the new opportunities can be
created in the project development life cycle. The construction plan should be measured
under five different phase which are categorised as Define, measure, analyse, improve, and
control (Burke, 2015). The definition phase focuses on identifying the problem domain of the
undertaken project so that the complexities and risks associated with the project can be
identified at an early stage of the project. The measure phase focuses on measuring the
impact of risks on the project activities. The effective risks mitigation plans can be developed
to take proactive action plan for minimizing their impact on the project schedule and the
completion of the activities within the dedicated time and cost. The analysis phases analyses
the project sequence for finishing the tasks effectively (Turner, 2013). The improve phase
helps in the designing of the updated project schedule so that the chaotic environment at the
work place can be minimized. The control parameters help in defining the project schedule in
the systematic format so that the project can be completed within the scheduled time and cost.
The master plan of the project should be developed which helps in synchronising the critical
activities and sequence of steps in formalized format (Kang, 2010). The phase planning is
carried out for dividing the master plan into series of project sequence activities to achieve
the desired tasks. The working plan of the stakeholders is developed by giving proper
authorities and responsibilities to them. The division of role and responsibilities helps in
minimizing the chaotic environment in the working culture of the organization (Kerzner, and
Kerzner, 2017). The look ahead planning should be developed to provide equal opportunities
to the working team members at right time and in the right format. The medium term
planning should be done for minimizing the constraints and resistance between the
participating parties. The production of the construction project can be improved by
developing the weekly report of the staff members and the work completed in the given
period of time and cost. The focus should be given on minimizing the quality issues
associated with the end product of the project life cycle. The statistic report should be
collected periodically from different sources so that the work can be completed within the
given boundaries and constraints (Kharaiweish, 2013). The root cause analysis of the
historical project failure should be identified so that the problem domains can be optimized
during the project execution phases. The quality control parameters should be set to achieve
the ultimate goal of the project and increases the project turnover by accelerating the net

profit earned by the company. The safety parameters are projected for minimizing the impact
of working culture on the health and physical safety of the human resource. The hierarchical
plan of activities and organization chart should be prepared so that the division of work and
tasks can be done. The service level agreement is prepared between the contractor and project
owner so that the raw material and human resources can be supplied to the construction site
according to the demand placed by the team members. The technical support helps in
improving the construction plan of the undertaken project. The innovative ideas of the
consultant should be included in the project schedule so that the end product helps in
satisfying the requirement placed by the stakeholder in the requirement specification plan.
The analysis of risks and issues helps in managing the complexities effectively and results in
the smooth functioning of the development process (Lindh, 2013). The financial status of the
organization should be checked before the allocation of cost to each activities of the
undertaken project. The roles and responsibilities to the stakeholders should be provided
according to their capabilities and skills. The cost of the resources is scheduled on the basis
of per hour basis. The terms and condition should be clearly mentioned in the tender whom is
going to be signed between the contractor and organization so that the complexities can be
reduced between them (Mansfield community, 2013).
Project Phases
Project planning phase:
Land Acquisition:
The project starts with the acquisition of land. The land can be taken on lease or at rental
basis. Taking the land on lease is better option because the interruption of the land owner can
be minimized to a large extent. The land should possess the lake view which will help in
attracting the customers from various locations. The area should be equipped with natural
scenery view which gives the calm and soothing environment to the tourists.
Signing of the contract:
The service level agreement should be signed with the contractor for managing the supply
and demand of the resources at the construction site (LLveskoski, 2014). The terms and
condition should be clearly defined in the agreement to minimize conflicting environment at
work place.

Finalization of the proposal:
The proposal gets finalized after arranging meeting with the stakeholders and business
partners. The proposal should be sign off for the final approval and undertaking the designing
and development phase.
Development phase:
The designing and development phase is comply with the construction program for the
development of the holiday park. The construction program is having a series of activities
like arranging utilities, portable cabins, human resources, physical resources, and others.
Testing Phase:
The testing plan and procedures should be developed for analysing the efficiency of the
construction program. The evaluation score and weightage should be calculated for
evaluating and measuring the performance of the designed plan.
Implementation Phase:
The designed project is implemented for constructing the holiday park according to the
requirement of the project owner.
Skills Developed
The study of the project helps in developing the following skills which are stated as:
Market Analysis Skills: The development of the PORTERS five force method and Pestle
analysis helps in getting knowledge about analysing the market aspect in the development life
cycle of the project. The market analysis report plays a very important role in the
development of the project budget and schedule (Otieno, 2014).
Technical Skills: Installation of sensor devices and portable devices helps in giving
knowledge about the innovations in the field of technology.
Managerial Skills: Development of the project schedule and the designing of the project
phases helps in developing managerial skills.

Communication skills: The arrangement of the interview session helps in increasing the
ability to interact with different people and managing communication with the top
professionals and experts.
Project Monitoring Skills: It helps in identifying the gaps and obscure in the undertaken
project schedule so that the corrective action plan can be taken.
Action Taken
The focus should be given on managing the sequence of activities for the development of the
Holiday park for increasing the net profit earned of the small business organization. The
construction planning procedure helps in minimizing the complexities and risks associated
with the project. The project can be executed in the control structure format for improving the
applicability of the tools and technologies used.
Market Intelligence Analysis
PESTLE Analysis:
Political Economic Social Legal Technologica
l
Environmental
No Political
Control over
the land used
for the
development
of the
holiday park
Selling of the
guest house
and dining
hall helps in
getting
sufficient
amount for
transforming
the small
business to
the Holiday
resort park
Connectivity
to the land
used for the
development
of the park
(Oliveira,
Espindola,
and Marins,
2014)
Ethical
Environment
at work place
No legal
issues
should be
associated
with the
land area
Portal cabins
should be
installed
Sensor
devices
should be
installed
Lake side
view
Natural
Scenery view
associated
with the land

Grievances
of the
employees
should be
handled
Porters Five Force Analysis
Threat of New
entry
Bargaining
power of Buyer
Bargaining
power of the
supplier
Threats of
Substitutes
Rivalry among
the existing
customers
The new hotel
or holiday resort
should not be
opened in the
nearly location
of the land
because it will
help in
increasing the
profit of the
organization
It will affect the
cost of the raw
material
Increases capital
cost
Market analysis
Product analysis
Profit earned
Estimation of
the resource
costs
Analysis of the
competitor
pricing system
Availability of
raw material
Quality of the
resources used
Estimation of
the resources
according to
their quality
Performance of
the project can
be affected
Switching cost
Impact on
financial budget
Impact on
project schedule
(Monnappa,
2017)
Renovation
program by the
competitors
Installation of
the latest
technologies
Branding
Risks Analysis
Risk
Identification
Risks
Description
Risks
Severity
Risks
Likelihood
Risk
Ranking
Risks
Mitigation

plan
Political and
Legal Issues
4 2 6 Good and
friendly
relationship
should be
developed
with the
political
parties to
settle down
the political
and legal
issues at an
early stage of
the project
Social Issues Ineffective
communicatio
n between the
internal and
external team
members can
create the
social issues at
work place
1 2 3 Ethical
Environment
at work place
Grievances
of the
employees
should be
handled
Unskilled staff
members
Employees can
place
resistance in
the
transformation
of the guest
house to the
Holiday park
due to having
unskilled and
2 2 4 Training and
development
program
should be
organized for
the existing
staff of the
organization

low level
expertise
Recruitment
of the new
and skilled
staff
Underestimation
of project cost
Financial
status of the
organization is
not clear
Market
analysis of the
price and cost
is not properly
done
3 2 5 Price of the
resources
used should
be analysed
before the
development
of the project
budget
Underestimation
of project time
Inexperienced
project
manager
appointed for
scheduling the
project
1 2 3 Use of
primavera
and MS
Project for
the
development
of the project
schedule
Poor Quality of
the raw material
used
Poor Quality
of the raw
material used
can affect the
development
and end
product of the
holiday park
(Merrit, and
Ricketts, 2012)
4 4 8 The terms
and
condition
should be
clearly
defined in
the
agreement to
minimize
conflicting
environment
at work

place.
Unavailability
of raw material
and required
resources
Historical
records and
availability of
raw material of
the contractor
is not properly
checked
The service
level
agreement
should be
signed with
the
contractor
for managing
the supply
and demand
of the
resources at
the
construction
site.
Stakeholder Analysis
Stakeholder role Description
Project Manager Project Manager is responsible for developing the project schedule,
systematic management of activities, allocation of cost and time,
and preparation of authorization control
Project Owners Project Owner is responsible for developing the requirement
specification plan, proposal for the new business, innovative ideas
and requirement
Contractor Contractor is responsible for managing the supply of resources and
raw material to the construction site, preparing the documentation
for the flow of human and physical resources
Sub-contractor Sub-contractor is responsible for managing raw material to the
construction site
Risk Manager The risk manager is responsible for demonstrating and
investigating the risks associated with the project control policies,
developing proactive action plan, and managing risk control

policies
Quality Manager The quality manager is responsible for defining the quality
standard of the raw material. It focuses on identifying the quality
control policies.
Procurement Manager Procurement manager is responsible for developing the
procurement plan for signing the agreement with the contractor and
sub-contractor
Marketing Manager Marketing manager is responsible for analysing the price and cost
of the raw material for estimating the cost of the resources to
prepare effective budget
Competitor Analysis
Competitors Market Target Audience Social Media
ABC World Wide Construction
Companies
Yes
KS Group World Wide Construction
Companies
No
ABB Group World Wide Construction
Companies
Yes
L & T World Wide Construction
Companies
Yes
Marketing Strategy
Target Market
The construction company is the target audience for developing the effective holiday park
which is capable for managing the requirement and needs of the stakeholders.
The target market for the holiday park are united kingdom families, Tourists, people coming
for camping, and people coming to enjoy luxurious weekends.
Forecasting of Seasonal Trade

The trading and the customer association with the Holiday park can be increased due to the
attraction point such as lake side view and natural scenic view.
Unique Selling Point
The unique selling point of the holiday park is the development of branding of the holiday
park so that persons get attracted towards the brand name. The focus should be given on
providing the luxurious facilities and services so that the customers get retained with the
organization for long term. The resale value of the guest house and dining hall is optimized
due to the turnover of the organization. The net profit gained by the organization is quite
impressive which attracts the buyers from worldwide.
Human Resource Planning
Steps Description
Objectives of human resource
planning
Fill the gaps in the manpower status of the company
Identify the reasons for employee resistance
Overcoming the problems of chaotic environment
Current Manpower inventory Identify the status and expertise of the existing manpower
Identify the requirement of the training and development
program
Identify the capabilities of the human resource
Forecasting demand and supply Investigating the requirement specification plan
Develops the required demand of the resources
Managing supply of the resources
Manpower Gaps Identify the status and expertise of the existing manpower
Identify the requirement of the training and development
program
Identify the capabilities of the human resource
Employee Plan Identification of the manpower gaps
Developing training and development strategies
Training and Development Organization of the training and development program
Optimize the skills and expertise of the manpower
according to the requirement of the project (Muller, and
Oppe, 2012)
Appraisal of manpower Division of role and responsibilities according to their

planning capabilities
Recruitment of the new man power
Key performance indicators measurement for appraisal
(Patanakul, 2010)
Operations and Logistic plans
Steps Description
Customer association Marketing of the holiday park
Creating branding of the holiday park
Optimizing sales
Planning of the customer demand settlement
Improvement in the Holiday park
Supply and demand Balancing customer request
Manging demand and services provided to the customer
Managing quality standards of the services and facilities provided
Optimizing master plan of the organization
Operations Logistic plan should be created with respect to the location,
facilities and services provided to the customers, and others
Procurement of the resources required
Services and facilities provided to the customers
Including new technological advancement in the development of
the Holiday park
Profit Centre Understanding requirement of the customers
Provide quality of services and facilities to the customers
Financial Status Market analysis of price and cost
Developing project budget
Identification of profit margin
Other Functions Priorities associated with the competitors
Managing team
Grievance handling program
Projected Turnover and Profit Margins

Particulars Cost Year 1 Year 2 Year 3
Value of the
guest House
950,000 0 0
Value of the
dining restaurant
95,000 0 0
Value of the
Penny Home
150,000 0 0
Value of the Ben
Home
120,000 0 0
Customers
association
0 450,000 750,000
Total Income 1,315,000 450,000 750,000
Cost of Land 110,000
Cost of
Manpower
130,000 130,000 150,000
Construction
cost
220,000
Technological
Involvement
90,000
Operation cost 150,000 150,000 170,000
Branding 0 100,000 50,000
Total Cost 700,000 100,000 370,000
Gross Profit 615,000 70,000 380,000
Project Learning
From the project undertaken, We are able to learn the project managerial skills. The study of
the project helps in developing the skills and expertise in scheduling the project activities by
analysing the problem domains. The arrangement of the interview session helps in increasing
the ability to interact with different people and managing communication with the top

professionals and experts. The study of literature review helps in drawing out facts and
figures for improving the project management phases. The ethical code of conduct helps in
minimizing the conflicting and chaotic environment at work place. The effective grievance
handling program should be organized in the project so that the emotions of the working staff
members should not be hurt which helps in developing the positive feelings in the team.
References:
Burke, R. (2015). Project Management: Planning and control techniques. 4th ed. [ebook].
Available at: https://www.pdfdrive.com/project-management-planning-and-control-
techniquespdf-e19457155.html [Accessed Mar 14, 2019].
Kang, B. (2010). Research support building and infrastructure modernization. 1st ed.
https://www-ssrl.slac.stanford.edu/lcls/reviews/rsb_project/2009_rsb_may18-19/
supporting_docs/rsb_risk_management_plan.pdf[Accessed Mar 14, 2019]
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons. [Accessed Mar 14, 2019]
Kharaiweish, M. (2013). “Project Monitoring and control measures”. International Journal of
computer science and information technology, 5(5).
http://airccse.org/journal/jcsit/5513ijcsit03.pdf[Accessed Mar 14, 2019]
Lindh, C. (2013). How does information technology impact on business relationships? The
need for personal meetings. 1st ed. [ebook] online. Available at:
https://www.impgroup.org/uploads/papers/6732.pdf [Accessed Mar 14, 2019].
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https://www.theseus.fi/bitstream/handle/10024/82098/HAMK_Building_construction_2014_
ekirja.pdf?sequence=1[Accessed Mar 14, 2019]
Mansfield Community. (2013). Introduction to project management. Ebook [Online].
Available at:
http://www.mansfield.vic.gov.au/Libraries/Community_Development/Intro_to_Project_Mana
gement_Manual.sflb.ashx [Accessed Mar 14, 2019]

Merrit, F., and Ricketts, J. (2012). Building design and construction handbook. Ebook
[Online]. Available at:
https://www.uop.edu.jo/download/research/members/[Architecture_Ebook]_Building_Design
_and_Construction_Handbook.pdf[Accessed Mar 14, 2019]
Monnappa. (2017). Project scope management: What it is and why it is important. Ebook
[Online]. Available at: https://www.simplilearn.com/project-scope-management-importance-
rar89-article [Accessed Mar 14, 2019]
Muller, C., Oppe, M. (2012). Conceptual design and design examples for multi-storey
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2019]
Oliveira, U., Espindola, L., and Marins, F. (2014). Analysis of supply chain risks management
researches. 1st ed. [ebook] Online. Available at:
http://www.scielo.br/pdf/gp/2017nahead/en_0104-530X-gp-0104-530X3515-16.pdf
[Accessed Mar 14, 2019].
Otieno, F. (2014). The role of monitoring and evaluation in projects. Ebook [Online].
Available at: https://www.irbnet.de/daten/iconda/CIB8942.pdf [Accessed Mar 14, 2019]
Patanakul, P. (2010). An Empirical study on the use of project management tools and
techniques across project life cycle and their impact on project success. Ebook [Online].
Available at:
https://www.researchgate.net/publication/260059419_An_Empirical_Study_on_the_use_of_
Project_Management_Tools_and_Techniques_across_Project_Life-
Cycle_and_their_Impact_on_Project_Success[Accessed Mar 14, 2019]
Turner, J. (2013). Gower handbook of project management. 4th ebook [Online]. Available at:
https://www.academia.edu/19871273/Gower_Handbook_of_Project_Management_4th_Editi
on [Accessed Mar 14, 2019]