Human Resource Management in Ritz London Hotel: SWOT Analysis, HR Strategies, and Recent Trends

HUMAN RESOURCES
MANAGEMENT
1

Table of Contents
INTRODUCTION...........................................................................................................................3
Main body .......................................................................................................................................3
The Ritz London Hotel SWOT Analysis: ...................................................................................4
Recent trend and developments that may influence the HR strategy of an organization:...........5
Theories and concepts of strategic HRM ....................................................................................6
Appropriate change management models support HR strategy...................................................7
Contribution of the supply change management in the growth of the company. ....8
Monitoring and measurement by the human resources management ........................................8
Effectiveness of HR management...............................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES .............................................................................................................................10
2

INTRODUCTION
Human resources management refers to the plans of action for hire, manage and control the
employees for accomplishing the goal of the organisation in effective as well as efficient manner.
the present report is based on the human resources management of the Ritz London organisation
which is hospitality industry that have high brand value in the domestic as well as international
marketplace. due to exclusive services of the company it considered as the five star hotel which
is established in the London, united kingdom. The report will determine the external and internal
factor of the organisation along with the current trend and development that encourage the
human resources plans of action. furthermore the study will apply the relevant theory associate
with the HR strategies. Beside this the study will demonstrate effective monitoring techniques in
human resources management which deliver assistance in growth and development of the
organisation.
Main body
Examination of internal as well as external factor that encourage HR strategies and practices
Pestle analysis
The present report examine pestle analysis in the hospitality industry and explores macro factors
affecting the global industry. The hospitality industry has different business categories such as
travel and tourism, food and beverages, and entertainment (Abdiyev, and Alimardonov, 2022).
On the other side, pestle analysis study these factors in the industrial environment and their
impact on the hospitality industry.
Political Factors: Political factors have a straightforward impact on the hospitality industry and
its stability is great for the industry. Hospitality is facilitated through government support and the
major role of other government initiatives. There are various ways the governing body can
influence the hospitality industry which including tax policy, business rules and regulation, real
estate development, and many other element. For illustration, many hospitality industries around
the world have been damaged by blockades and other hospitality industries. With the assistance
of government or political business the organization is increasing the profitability and
productivity.
Economic momentum: Tourism bring benefits in the UK economy and brings costs to the
economic system. Economic factors are critical to marketing and opereration, which have a
direct impact on the hospitality industry. In terms of economic factors, tourism offers better
3

opportunities for the development of regions affected by structural changes, as well as economic
conditions that affect the tourism industry. Economic factors represent UK's unemployment rate
of approx 10% and UK hospitality GDP of 5% in 2021 which is lower than compare to the other
department (Arbab, and Mahdi, 2018) ..
Social Factors: In pestle analysis, the social trends that shape the tourism industry. In the UK,
eating out regularly in restaurants is strong, and people go on holidays every day, which
strengthens the culture. Hospitality serves one society to another because consumers have
different tastes and preferences which is a great opportunity and development for the company.
The social factor deliver negative as well as positives outcomes in the hospitality industry as
many people have a negative perception and therefore do not seek employment opportunities in
the industry. On the other hand many people willing to service the organization fruitfully.
Technical Factors: In the hospitality industry, hotels utilize information technology in a variety
of ways to better serve their patrons and enhance their experiences. Today, customers can book
vacations and restaurant tables online, many apps are used by businesses for immediate food
delivery to their doors, and people deliver orders in a short amount of time. Technology factors
play an important role in the development of the hotel industry.
Environmental factors: Environmental factors also affect the hospitality industry. Industry has
a direct impact on national pollution. The hospitality industry is responsible for protecting
environment and the development of country, in context to that the individual person also need
to think about impurity in nature as this factor attracts new customers and retains existing ones
(Bavik,2019) .
Legal Factors: Regarding legal factors, there are various regulatory or rules and requirements
for opening hotels, restaurants and parks. The united kingdom has several food safety laws and
food hygiene standards, and the UK also correspond to gas safety regulations to protect visitor
welfare and protect guest by acknowledging information. Also, it comply with the Industrial
Safety and Health Act that regulates this.
The Ritz London Hotel internal Analysis:
SWOT Analysis is a plan of action utilized by hotel employees to manage hotels, identifying
internal opportunities that represent the strengths and weaknesses of the company, external
opportunities, and threats to the business. .
4