Human Resource Management - Squire's Garden Centre

HUMAN RESOURCE
MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
a). HR functions purpose and its importance to the organization..........................................1
b). Benefits, Drawbacks of recruitment methods...................................................................3
TASK 2............................................................................................................................................5
a). Customer Service Assistant Job description at Squire's Garden Centres..........................5
b). Advertisement for Customer Services Assistant for Squire's Garden Centre...................7
c). Recommendation of other medium appropriate for the vacancy of Customer Service
Assistant.................................................................................................................................7
d). Interview questions for the job of Customer Service Assistant at Squire's Garden Centre8
Task 3...............................................................................................................................................9
a) Benefit of squire's offering apprenticeship to both the organisation and to potential
apprentices..............................................................................................................................9
b) Development opportunities available to employees........................................................10
c) Rewards and benefit available to staff and they also motivate employees......................11
Task 4.............................................................................................................................................12
a) Employee engagement and its importance to employee relation.....................................12
b) Ways of engaging workers more effectively with in squires...........................................13
c) U.K. employment legislation influences human resource decision making....................14
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Human Resource Management is a broad concept of managing personnel of
organizations by the help of specific procedures. It implements different HRM practices
facilitating employees, employers and their relations. HRM practices focus on the development
of organization's workforce as well as the organization's structure. HRM practices and policies
emphasis on selecting appropriate candidates and take measures to retain those (Albrecht and
Bakker, 2015). HRM practices mainly involve recruitment, selection, training and development
and maintaining employee relations. All these HRM practices directly related to work and
workplace (Sundstrom and Lounsbury, 2016).
This report will explain different HRM concepts in the context of SQUIRE'S GARDEN
CENTER a family owned business in England established in 1936. It will evaluate the current
recruitment and selection methods of the organization. It also explains the benefits of
apprenticeships provided by Squire's Garden to employees. This study will highlight
development opportunities, Rewards and its benefits. The study will also focus upon the
importance of employee engagement in organizations.
TASK 1
a). HR functions purpose and its importance to the organization
Squire's Garden Centres has vast range of services with a great organizational structure. It
is a family owned business providing services from past 82 years.
HR functions vary with size and structure of organizations. HR functions are important
for organizations because it delivers strategic and standardised procedures to attain desired
organizational goals (5 Purpose of Human Resource Department. 2018). Basic HR functions, its
purpose and importance-
Selecting candidates:
Purpose is to achieve competitive advantage, to increase operational excellence and to
improvise quality of services (Ogbonnaya and Messersmith, 2018).
Appropriate selection is important to create balanced approach towards each task and to
deliver strategic results to organization. Squire's Garden selected experienced workforce by
efficient interview session for making good choices.
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Staffing:
Purpose is to divide appropriate and required employees depending upon the nature of
particular task/job.
Staffing is necessary for appropriate distribution of responsibilities to suitable candidates.
Squire's Garden Centre has segmented workforce to perform different jobs smoothly. The
workforce has stratified employees, experienced in horticulture, agriculture and other related
functions of organization.
Job analysis and Job designing:
Its Purpose is to attract job seekers that display specific and clear objectives, roles and
responsibilities of candidates (Brewster and Hegewisch, 2017).
It is important to deliver strategic and specified data to HR personnel to design desired HR
policies, reward systems and other beneficiaries for workforce.
Performance management:
Purpose of performance management is to evaluate, monitor and enhance the productivity
of employees. It increases the quality of services provided by organization (Kearney, 2018).
Squire's Garden Centre's productivity increases due to its joyful, cheerful and motivated staff.
The executives are experienced enough to maintain strong performance management system, this
system includes fair appraisals, apprenticeships and effective reward management.
Training and development:
Develop talented, innovative, motivated workforce who delivers competitive advantage
to the organization is the basic purpose of training and development.
Training and development programs are important for workforce to enhance their working
pattern, desired skills according to the nature and working culture of organization (Sundstrom
and Lounsbury, 2016).
Significance of HR to organization
At Squire's Garden Centres, the function of HR is very important as this department is
responsible to select the most appropriate and experienced people interested in horticultural
activities that delivers enthusiastic and suitable personality to organisation. HR functions are to
design attractive salary packages, beneficiaries for employees that help to maintain employee’s
motivation at workplace. The function of training and development help the organisation to
increase workforce commitment and productivity.
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