TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 LO 1.................................................................................................................................................1 P 1. Purpose and functions of HRM...........................................................................................1 P 2. Strengths and weakness of diff. Approach to selection and recruitment............................3 LO 2.................................................................................................................................................5 P 3. Benefits of different HRM practice for employer and employee........................................5 P 4. Effectiveness of HRM practice for organizational practice and productivity.....................7 LO 3.................................................................................................................................................8 P 5 Importance of employee relation to influence the Decision making process of HRM.........8 P6 Employment legislation and their impact on HRM decision-making...................................9 Evaluation of employee relation and HRM practices...............................................................10 LO 4...............................................................................................................................................11 P 7. Application of HRM practice in work related context with examples.............................11 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................14
INTRODUCTION Human resource management is the process of recruitment, selection and management by the employees by analysing their performance via providing different safety and growth measures. By managing human resource in the organization a company is able to perform effectively and efficiently in the business environment and able to use the potential of the employees. Morrison is the 4thlargest supermarket of UK and its headquarter are situates in Bradford, West Yorkshire,England. It deals in various products such as food and beverages, books, clothing, magazines, CD's etc. the market share of Morrison was 10.14% in 2017. The report highlights the purpose of HRM and their functions in planning and recruiting the employees for the organization. It focuses on the strength and weakness of various approach used by the company in recruitment and selection process. The report explains the various HRM practice which provide benefit to the employees and employer such as recruitment process provide employment to the employees but the same time it provides the new talent and advances skilled person to the employerandhowtheHRMpracticeshelpthecompanytoraisetheprofitabilityand productivity. The report highlights the different legislation follow by the company to protect the rights of the employees and employer such as safety law, employment law, harassment law etc. and how the HRM practices are important in the business organization. LO 1 P 1. Purpose and functions of HRM. Human resource management is a process of hiring, recruiting, selecting, compensating and appraising the employees of the organization. HRM focuses on recruiting potential and talented candidates into the organization in order to achieve desired goals and objectives in an efficient and effective manner (Vanhala and Ritala, 2016). Human resource management focuses on imparting effective training to the employees and also motivates them and ensure proper safety for the employees for higher productivity of the Morrison company. Purpose of HRM HRM key purpose is to make sure that the organization has right and skilled employees in the organization. It helps in managing work environment in order to perform with higher operational efficiency (Azeem and Yasmin, 2016) . Maintaining a competitive work balance 1
helps in developing a competent workforce in order to achieve higher goals and objectives of the Morrison company. Functions of HRM Recruitment and selection:Recruitment and selection is the most effective method which helps in screening and selecting the right candidate to carry out the particular job to achieve higher organizational goals and objectives (Swart and et.al., 2019). Recruitment is a positive process because it attracts large number of candidates to apply for a job. On the other hand, selection is a negative process, because it shortlists the candidates who best fits the job (Bratton and Gold, 2017). Recruitment helps in recruiting diverse workforce which result in higher operational efficiency and standards. Training and development:This is an effective function because it helps in developing effective skills and knowledge in order to perform the job with higher accuracy and efficiency. It helps individuals or employees of the organization to perform higher level of responsibilities. HRM takes full responsibility of carrying out various activities of the company with utmost accuracy and efficiency. This helps in building effective skills and knowledge continuously which helps boost up the morale and employees feel motivated to perform a particular job with utmost perfection. It must focus on integrating advanced technology into the business which helps in maintaining good quality standards into the organization. Compensation:This is an effective function where employees of the organization are rewarded and motivated by providing various benefits to the employees of the organization. It helps in motivating employees by giving them effective pay, non- financial rewards and other benefits such as vacation, paid leaves, medical insurance, etc. Maintaining positive work conditions:Maintaining effective working conditions is an important function of management (Swart and et.al., 2019). The HRM focuses on maintaining proper lights, welfare facilities, clean, spacious, proper temperature, lighting, ventilation, rest rooms, drinking water, etc. HRM focuses on creating an effective work culture which helps in increasing the overall performance and productivity of the company. Employee and labour relations:Maintaining strong relationships with the employer and employee helps in maintaining effective labour relations in the Morrison company which eventually results in proper communication and higher operational productivity. HRM focuses 2
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on avoiding conflicts which results in smooth functioning of the business. HRM focuses on solving grievance and maintaining proper records of each employee of the organization. Performance appraisal:It is an important function which helps employees in building effective personality to deliver the best results and outcomes to the company in an efficient and timely manner (Human Resource Management & Its Core Functions: Managerial & Operative. 2016). HRM focuses on defining and evaluating the performance of each individual. Health and safety:HRM also focuses on taking necessary measures to protect employees from any hazardous activities (Azeem and Yasmin, 2016) . Employees are very crucial for the organization and it must keep safe and protective work environment which leads to higher productivity and performance of the Morrison company. HRM functions helps in recruiting the best candidate who best fit the job and have necessary skills to accomplish the desired goals and objectives. HRM also helps develop skills of the employees in order to perform high operational work by giving them proper training. EffectiveHRMfunctionhelpsinmotivatingemployeesbyeffectiverewardsystemand performance appraisal (Findikli and Rofcanin, 2016). It helps in attaining desired skills and objectives which leads to higher operational standards and efficiency. P 2. Strengths and weakness of diff. Approach to selection and recruitment. Recruitment is a crucial process which helps in attracting potential candidates in order to fill up the vacant position in the Morrison company. It is a process of analysing the job vacancy in the company, attracting large pool of candidates to apply for the job, reviewing applicants and short listing (Bratton and Gold, 2017). Selection helps in choosing the best candidate for the job who has the capability to perform the job role with utmost accuracy and efficiency. There are twotypesrecruitmentandselectionapproacheswhichconsistsofinternalandexternal recruitment and selection. Internal source of recruitment: This source helps HRM in hiring the employees from within the company which includes transfer, promotion, employee referrals, former and previous applicants, job posting, etc. Transfer:This means shifting of the prospective candidates from current job to other job within the same organization which results in working at same responsible position at the same pay (Noe and et.al., 2017). This does not result in change in the responsibility and position of the employee in the company. 3
Strengths of transfer:Employee transfer helps in increasing the efficiency in the business in order to effectively deal with various fluctuations in the work (Bondarouk and Brewster, 2016).Weakness of transfer:Employee transfer leads to lack of development of new skills for the employees to perform different job roles. Employees take more time to adjust in new places which result in lower operational performance. Promotion:It is an effective approach where employees of the organization are moved upwards in an organization hierarchy.Strengths of Promotion:Promotion helps in improvising the morale of the employee. It is useful in motivating and job satisfaction of the prospective employee which eventually results in higher operational health. This helps in boosting up the morale of the employee which results in delivering the best results and outcomes.Weakness of Promotion:Promotion of employees may results in unnecessary disruptions which result in creating job vacancy. It also leads to high competition among the employees of the organization. It also leads to lack of new ideas which can be brought in by hiring new employees from outside the organization. Employee referrals:It is an effective internal recruitment source which helps HRM in employing the candidates from social networks of the current employees in the organization (Noe and et.al., 2017). This helps in hiring top-notch candidates from the existing employees.Strengths of Employee referrals:It is a simple way to find the right candidate for the job. It is one of the cheapest and most efficient way in determining the operational efficacy of the company. The employee of the organization knows the person better which results in higher operational efficiency. Weakness of Employee referrals:This approach result in limiting the talent pool which result in hiring of employees from the given set of referrals (10 Pros and Cons of Employee Referrals,2016). This approach leads to stringent screening process and lack of diversity. External source of recruitment:This source helps HRM in hiring the employees from outside the company with helps job boards, social media, career website, advertisement, etc. Direct recruitment:It is an effective source of external recruitment which helps in recruiting employees from outside the organization which results in hiring talented employees 4
from outside the organization (Bondarouk and Brewster, 2016). The HRM focuses on recruiting employees from campus, direct interviews, video- conference interview, etc.Strengths of Direct recruitment:This helps in bringing new and fresh blood into the organization which results in higher operational growth and development.Weakness of Direct recruitment:It is a time consuming and costly method. This approach takes a lot more time in identifying the most suitable candidate for the job. Advertisement:This helps in attracting effective and talented personnel into the organization by giving advertisement in relation to the specific job role (Findikli and Rofcanin, 2016).Strengths of Advertisement:This is one of the most effective method which helps in attracting large number of candidates from the market. Weakness of Advertisement:It leads to higher cost for the business. It helps in reaching large number of people. External recruitment leads to demotivated employees and result in lower growth. LO 2 P 3. Benefits of different HRM practice for employer and employee. Human resource management practice helps in selecting training employees of the organization which results in higher operational performance and productivity. The best practice of HRM helps in achieving work life balance of the employees. It also helps in effective training and development and better recruitment and selection (Berman and et.al., 2019). Providing security and work life balance to the employees:The focus of HRM is to provide proper security to the employees and also to provide work life balance which eventually results in employer and employee satisfaction. HRM focuses on identifying the areas of stress to effectively maintain work life balance. This helps employees of Morrison company to determine the area of inefficiency and focus on maintaining effective balance work and personal life which result in happy and satisfied employer and employee (Bondarouk and Brewster, 2016). Traininganddevelopment:Propertraininganddevelopmentprogramshelpsin increasing the knowledge and skills of the employer and employee of the organization which helps them in carrying out higher level of operations into the Morrison company. HRM takes full responsibility of carrying out various activities of the company with utmost accuracy and efficiency (Functions & Practices of Human Resource Management,2019). This helps in 5
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building effective skills and knowledge continuously which helps boost up the morale and employees feel motivated to perform a particular job with utmost perfection. Recruitment and retention:Hiring of prospective employees into the organization helps in bringing new ideas and insight into the Morrison company which results in determining the operational performance of the company. Retention of the employees helps in higher employer and employee contribution which results in higher growth and careerer opportunities for the employees of the company (Bratton and Gold, 2017). Effective recruitment helps in low employee retention rate and helps in better employee brand image of the company. Effective recruitment and retention helps in improving the employee quality into the organization. It also helps in strong employer and employee branding by recruiting best and talented employees in the organization. 360 degree performance feedback:Appraising performance of the employees in the organization helps in boosting up their morale and helps in motivating them to perform desired task. This helps in managing and reviewing the performance of the employees which helps in evaluating the capability of each individual. Effective rewards, monetary and non- monetary benefits also motivates employer and employee to deliver the best result and outcomes. Taking feedback from employees helps in maintaining higher operational standards (Cascio, 2015). Development of good employer employee relations:The HRM must focus on accepting the organizational culture which results in maintaining strong good relationship between the employer and employee (Milliman and Clair, 2017). The management must focus on maintaining strong relation by understanding culture, attitude, belief and value of the each individual members in an efficient manner. Development of good employer and employee relation must result in better communication and strategic decision making. Management of conflicts:This is one of the important HRM practice which helps in resolving the grievance and conflicts of the employer and employee by finding the best possible solution to the problem. The HRM takes necessary action to resolve the issue on time. Resolving of conflicts helps in reducing stress of employees in the organization and it results in higher satisfaction at workplace (Chung, 2015). 6
P 4. Effectiveness of HRM practice for organizational practice and productivity. The HRM must focus on resolving conflicts and mitigate the need of the employees in order to achieve higher operational efficiency and also results in higher operational goals and objectives. Providing security and work life balance to the employees:Proper security to employees and maintaining work life balance helps employees in deliver the best which helps in attaining higher operational productivity. Proper employee security helps in catering best out of the employees. Maintaining work life balance help employees in deliver the best by maintaining positive work environment. Work life balance helps in improving moral of the employers and employees. It is also useful in increasing the job satisfaction by strengthening employee's commitment in the company (Cascio, 2015). This helps organization in reduced absenteeism and lower employee turnover rate. It leads to higher presentism and productivity. Training and development:Effective training programs helps in increasing the skills and knowledge of the employees by carrying effective training programs such as seminars, meeting, conferences, off the job training, etc. This helps in less supervision and empowers employees to perform task independently which results in accomplishment of the task with higher standards (Chung, 2015). It is useful in the organization as it helps in increasing innovation in developing effective strategies and products. This eventually leads to increased capacity to adhere to new technology which results in higher financial gain and profitability. Recruitment and retention:Proper recruitment helps in increasing the diverse work group which results in attaining the goal and objectives of the company. It also helps in reducing the turnover of the employees which eventually helps in boosting higher operational efficiency and performance (Findikli and Rofcanin, 2016). Retention of the employees helps in reduction of hiring cost and also led to higher operational productivity and efficiency. Effective recruitment practice helps in increasing the diverse workforce which result in higher organizational growth and development. Strategic and risk management:HRM focuses on formulation of strategic plan in order to determine the long term and short term goals and objectives of the Morrison company (Milliman and Clair, 2017). It helps in proper structural plan and setting proper guidelines in order to achieve desired results and outcomes (Functions & Practices of Human Resource Management,2019). HRM also focuses on identifying various risk to the company and take 7
necessary corrective measures in order to reach higher goals and objectives of the Morrison company (Vanhala and Ritala, 2016). Identification of the risk in company helps in improving the performance of the company and generate higher profit. Formulation of effective strategies helps in attaining organizational goals and objectives. Policy formulation:Proper implementation of various rules and regulations in the organization helps in systematic and smooth functioning of the organization in an orderly and timely manner (Berman and et.al., 2019). Compliance with various laws such as employment law, labour law, health and safety law, compensation law, etc. helps in smooth functioning of the organization. Morrison company should adhere to various laws and standards in order to achieve higher organizational goals. LO 3 P 5 Importance of employee relation to influence the Decision making process of HRM TheroleofHRmanageralsoincludetomaintaintheemployeerelationinthe organization and provide various measures to improve their relation and minimize the conflict (7 Human Resource Best Practices (A mini-guide to HRM),2018). A sound employee relation help the organization to work effectively and efficiently by understanding the requirement of employee from the employer and employer from the employee (Employer Employee Relation Importance,2018). The importance of employee relation in decision-making process are as follows : Resolveconflict:Therelationbetweentheemployeeandemployerhelpthe management to resolve the conflicts in the organization. A good relation help them to understand the values and thoughts of each other and support their decisions so the HR manager can take the decision and manage the conflict easily (Eldor, and Vigoda-Gadot, 2017). For example in company there are number of employees with different culture, background and beliefs. The good employee relation help them to accept each other and understand their beliefs which ultimately support the HR manager to resolve the conflict. Adopt changes :the employee relation also influences the changes in the organization. The favourable relation support the decisions of the management and adopt the changes in the organization by the adverse relation increase the employee turnover, strike and protest on the changes in the company. Morrison provides the various growth opportunity to improve the relation. They also introduce the impact of changes to the employees, so they can understand the 8
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thoughts of the management team. Employee relation is important in the company to quickly adopt the changes like the technology changes, change in policy and procedure etc. Achieve objective :Employee relation help the company to work toward the common organization and achieve the target. Morrison involves the employees in decision-making process to get their ideas and feel them valuable in the company. It also influences the decision of HR management by achieve the target of increasing sales in the market. It encourages the employees to share their problems and expectation from the company, so the management can take the decision to achieve the organization goal with individual goal (Kang, and Sung, 2017). Improve communication :The good relation between the management and employees improve the communication between them and transfer the information and suggestions to the employees and management team (Hassan, 2016). To improve the communication in the organization Morrison uses the advance technology to share the information to the employees and get their feedback regarding the changes and improvement. It also helps the HR management to take the effective decision and evaluate the suggestions of the employees to improve productivity and profitability. It also motivates the employees to generate new ideas and feel valued in the company. P6Employment legislation and their impact on HRM decision-making Company follow the various legislation in the business organization to protect the rights of the employee and aware them about the different acts. The employment legislation force the management team to follow the rules under the law and regulate the activities of the company to know the impact of law on the employee performance and management decision-making process. Equality act 2010 :The equality act refers to provide the equal opportunities to all the employees at work place such as equal wages and salary on same level with same job role. It helps the employees to protect them from gender biasses and income group biasses. It also includes the equal pay act in which each employee with same job role is able to get the equal pay. The equality makes a huge impact on the HRM decision-making process. It satisfies the employee regarding their job role and also help them to feel safe in the business environment. Morrison aware each employee about the law at the time of recruitment and selection process so each employee can aware about the organization culture and its legislation (Massingham,and 9
Tam, 2015). It helps the HR manager to take decision regarding the job role and deciding the salary of the employees. Sex discrimination act 1975 :The act protect the men and women from the biasses on the basis of gender or marital status. The act is amendment in 2008 which also include the transgender in this act. The aim of the act is to protect the rights of the employees of UK. Morrison follows the sex discrimination act in the organization to protect their employees from the gender biasses (Hassan, 2016). The act forces the HR manager to regulate the activities of the employees and the relation of the employee and employer, so they can aware about any immoral activity in the company and take the decision. For example if the employer bias the employees on the basis of gender then the employee can take the help of the discrimination act and sue on the employer or company. Health and safety act 1974 :The act protect the right of the employee by providing the safe and secure workplace with proper lightning, air, water and space. It works for the welfare of the company. The act bound the company to follow the act in their workplace and provide the benefit of the act to their employees (Leka, and et.al., 2016). The health and safety act is followed by the Morrison to protect the life of employees. It helps the HR manager to take the decision regarding the location of work place and its condition. It also helps them to resolve the conflict in the organization. The act forces the management to provide required facilities such as proper working hour, insurance, air conditioning and various measures to protect them from the any accident done in work place. Evaluation of employee relation and HRM practices It can be evaluated that the HRM practices and employee relation help the organization to improve the performance of the company by providing different methods such as training and development program, motivation program, involve employees in decision-making process etc. But the same time the involvement of employee in organization decisions also affect the performance. Some time the involvement creates the chances of loss of data and information related to the company performance (Milligan, and et.al., 2017). The chances of biasses and favouritism also increase due the good employee and employer relation. Morrison is a retail industry which provide their product via online and at different stores. The relation of employee and employer affect the growth of the company by providing addition facility to some employee and it may also neglect the main objective of the company. Morrison delegates the roles and 10
responsibility of the employee, so they can maintain their relation and hierarchy of the company. The distribution of rolesand responsibility limit thepower of employer and employees (Milliman and Clair, 2017). LO 4 P 7. Application of HRM practice in work related context with examples. Job advertisement:The HRM also develop effective practice which helps in advertising and giving detailed description of the job. This contains job role, name of the company, age group, necessary skills, place, timings of the interview is also mentioned in the job interview. This is an effective practice as it helps Morrison company to attract right candidate for the job who have the desired capability to carry out the task. Job specification:This is an effective process as it helps in describing the job of the organization (Hassan, 2016). It helps in describing the skills and responsibilities required by the employees to perform a particular task. This describes the job role of the company and necessary skills, knowledge and experience required to carry out the particular job. This HRM practice help in evaluating the requirements for the specific job role. JOB SPECIFICATION HUMAN RESOURCE ASSISTANT MORRISON COMPANY ACADEMIC QUALIFICATION Bachelor's degree in commerce or BBA masters degree in HR from reputed company PERSONAL SKILLS Effective computer skills like Microsoft, etc. Proper communication skills. Good in building relations. Effective interpersonal skills EXPERIENCE The candidate must have minimum 1 year of experience. Training from reputed company. 11
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Short-listingthecandidates:Thisisoneofthecrucialpracticewhichhelpsin determining the right candidate for the job (Cascio, 2015). This helps in selecting the best candidate for the job in order to perform the task with utmost efficiency (Berman and et.al., 2019). The selection process must be based on the interview, experience of the candidate, language and communication skills, level of education, etc. Training and development: effective training and development helps in giving proper training to the employees which helps in building proper skills in order to perform work related task with utmost efficiency (Azeem and Yasmin, 2016) . It helps in performing the task with utmost efficiency and developing strategic plan in order to achieve desired goals and outcomes. Recruitment and selection:Proper recruitment helps in increasing the diverse work group which results in attaining the goal and objectives of the company. Recruitment and selection is the most effective method which helps in screening and selecting the right candidate to carry out the particular job to achieve higher organizational goals and objectives (Chung, 2015). It helps in diversifying the workforce which helps in performing work in an effective manner. Positive work environment:HRM focuses on creating an effective work culture which helpsinincreasingtheoverallperformanceandproductivityofthecompany.Keeping employees motivated helps in attaining goals and objectives of the company with utmost efficiency and accuracy. CONCLUSION The report summarizes the different purpose and functions of HRM such as recruitment, selection, training and development, control and coordinate the human force in the organization and the strength and weakness of the recruitment and selection process. It can be concluded from the study that the HRM practices is benefited both for the employees and employer. It helps the employees to gain the advantages of different opportunity and growth in the organization and also help the employers to fill the space in the company with qualified personnel. The report summarizes the impact of HRM practices and different methods to improve the profitability and productivity of the company. The relation of the employees and employer make a huge impact of the performance. A good relation improve the productivity and profitability but a poor relation increases the barriers to get the profit. The report also concluded that the various legislation such as safety and security 12
act, equality act and discrimination act help the organization to improve its decisions and protect the employees. The various HRM practices such as improving motivation, train the employees, regulate organization culture etc. help Morrison to attract the new talent toward their company and improve productivity to get higher market share. 13
REFERENCES Books and Journals Azeem, M. F. and Yasmin, R., 2016. HR 2.0: linking Web 2.0 and HRM functions.Journal of organizational change management. 29(5). pp.686-712. Berman, E. M. and et.al., 2019.Human resource management in public service: Paradoxes, processes, and problems. CQ Press. Bondarouk, T. and Brewster, C., 2016. Conceptualising the future of HRM and technology research.The International Journal of Human Resource Management. 27(21). pp.2652- 2671. Bratton, J. and Gold, J., 2017.Human resource management: theory and practice. Palgrave. Cascio, W. F., 2015.Managing human resources. McGraw-Hill. Chung, C., 2015. The conceptualization of global integration and local responsiveness in International HRM Research: A review and directions for future research. InDiscussion Paper JHD-2015-02. Henley Business School. Eldor, L. and Vigoda-Gadot, E., 2017. The nature of employee engagement: Rethinking the employee–organization relationship.The International Journal of Human Resource Management,28(3). pp.526-552. Findikli, M. A. and Rofcanin, Y., 2016. The concept of e-HRM, its evolution and effects on organizational outcomes.Technological challenges and management: matching human and business needs (1st edition), CRC Press, Boca Raton. pp.35-51. Hassan, S., 2016. Impact of HRM practices on employee’s performance.International Journal of Academic Research in Accounting, Finance and Management Sciences. 6(1). pp.15-22. Kang, M. and Sung, M., 2017. How symmetrical employee communication leads to employee engagementandpositiveemployeecommunicationbehaviors:Themediationof employee-organization relationships.Journal of Communication Management,21(1). pp.82-102. Leka, S., and et.al., 2016. Future challenges of occupational safety and health policy-making in the UK.Policy and Practice in Health and Safety,14(1). pp.65-80. Massingham, P.R. and Tam, L., 2015. The relationship between human capital, value creation and employee reward.Journal of intellectual capital,16(2). pp.390-418. 14
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