Human resource Management

Human Resource
Development

Contents
INTRODUCTION...............................................................................................................................3
MAIN BODY.......................................................................................................................................3
LO1.......................................................................................................................................................3
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and resourcing
an organisation..................................................................................................................................3
P2 Explain the strengths and weaknesses of different approaches to recruitment and selection........5
LO2.......................................................................................................................................................7
P3 Explain the benefits of different HRM practices within an organisation for both the employer
and employee.....................................................................................................................................7
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational profit
and productivity.................................................................................................................................8
LO3.......................................................................................................................................................9
P5 Analyse the importance of employee relations in respect to influencing HRM decision- making 9
LO4.....................................................................................................................................................10
P7 Illustrate the application of HRM practices in a workrelated context, using specific examples..10
CONCLUSION..................................................................................................................................15
REFERENCES..................................................................................................................................16

INTRODUCTION
Human resource management play an important role in an organisation that involves
all the business decisions and actions that affect relationship between employees and
organisation (Buller and McEvoy, 2012). This is also known as formal system that devised
for the management of people within the firm. In this context, manager of human resources
department works responsibly in terms of designing work culture, employee’s management
and so on. This report is based on Marks and Spencer which is a British multinational retailer
founded by Michael Marks and Thomas Spencer in the year of 1884. This organisation
provides quality services globally to its customers by analysing their requirements as well as
needs. This report is going to determine purpose and functions of HRM in context of
workforce planning as well as strength and weaknesses of different recruitment selection
methods. Further, it will going to cover benefits and effectiveness of HRM practices for
employer and employee in M&S. At last it will going to determine importance of employee
relation, employment legislation and HRM documentation in an organisational context.
MAIN BODY
LO1
P1 Explain the purpose and the functions of HRM, applicable to workforce planning and
resourcing an organisation
Overview of the organisation: Marks and Spencer is a UK-based multinational retailer
headquarters in London offers a wide variety of clothes, food products and home products.
The company was founded in the year 1884 and presently they have around 959 stores across
UK which includes 615 stores that sells food products. They have full line stores that include
all the offerings of M&S in which the size of the store and the collection is dependent upon
the demographics of the customers. With increasing competition the company also offer their
products through online platform as well (Albrecht, 2015).
Meaning of HRM: Human resource management is considered to be a process within
the organisation that facilitates recruitment and selection of the candidates so that better talent
with organisation can be ensured. Human Resource Department of Marks and Spencer is
responsible for various activities related to the Employees such as organising induction and
orientation programmes, planning of benefits and compensations, training and development
programs etc. The better human resource management of the organisation, better and

competent is the workforce as with effective workforce planning the employees can be
provided required trainings for improving skills and abilities. This has direct impact on their
performance and thus the overall productivity of the organisation.
Purpose of human Resource Management: HRM is responsible for development of
Human Resource within the organisation so that their competence and capabilities can be
improved by enhancing their skills, knowledge and experience. The human resource
department of M&S plays crucial role in accomplishing the over organisational objectives as
they have following purpose:
 Employee engagement: The HRM organises various events and activities so that they
can develop better understanding among the employees by ensuring their
participation. This facility is them to make their employees work together so that they
can achieve the organisational objective (Sal and Raja, 2016).
 Employee satisfaction: The purpose of HRM is to keep their employees satisfied by
developing better relations with them and giving them opportunity to grow. This
enables them to retain their employees for a longer period as well as to keep them
motivated.
Functions of Human Resource Management: HRM performs various functions for the
M&S which enables them to manage their employees efficiently. The functions of HRM in
M&S are given below:
 Employee planning: The human resource department of the organisation formulate
various plans with which they can ensure the development and improvement in the
employees so that they can perform their role in a better way.
 Training and development: Various training and development programs are organised
human Resource Department as per the requirement of the employees so that the
employees can be made competent enough to adopt the challenges and changes within
the organisation such as technological change.
Workforce planning play crucial role in managing the needs of the employees by
identifying them and the human resource management efficiently manages the employees by
determining the exact number of requirement of the employee. This enables the M&S to
ensure the management of performance gap, skill gap in the employees and it enables them to
easily achieve their target as it makes their workforce competent and capable of undertaking
challenging roles.