Human Resource Management: Roles, Responsibilities, and Approaches

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION.................................................................................................................................3
MAIN BODY........................................................................................................................................3
Organisation overview.......................................................................................................................3
Purpose of HRM and roles and responsibility of HRM.....................................................................3
Approaches of human resource department.......................................................................................5
Effectiveness of employee relation....................................................................................................7
Key areas of employee legislation organisation must work...............................................................8
Part 2.....................................................................................................................................................9
Job Specification...............................................................................................................................9
Offer Letter......................................................................................................................................10
Short listed process..........................................................................................................................10
Interviewing preparation and best practices.....................................................................................10
Selecting best practices....................................................................................................................11
CONCLUSION...................................................................................................................................11
REFERENCES....................................................................................................................................12
INTRODUCTION
Human resource management is defined as managing the human resources associated
with the organisation. It involve meeting all requirements of organisation associated with its
human resources. This report is based on the case study of Marks and Spencer Company in
respect to management of its human resources at the organisation. Company was established
in the year 1884 by the founders Michael Marks and Thomas Spencer. Company is operating
its business at the global level in retail market. More than 14000 locations are associated with

the business scale of the company which indicate about the huge scale of business operations
of Marks and Spencer Company. This project would assesses different aspects related to the
human resource management at the organisation. Henceforth, report will emphasis on
purpose and key roles or responsibilities associated with the human resource operations will
demonstrate in this project. Different approaches conducted by the human resource
management will be identify and evaluate in this project. Effectiveness of employee relation
in context to the organisation would demonstrate in this project. Key areas of employee
legislation would also project in this report. Furthermore, report will emphasis on human
resource practices in form of job description, interview note, cv and different other aspects.
MAIN BODY
Organisation overview
Marks and Spencer Company is among the top brand associated with the retail sector.
Organisation is operating its business operations at more than 14000 locations at the global
level which denote the huge dominance of company in retail market. Company has been
engaged selling high quality clothing, home products and food products. Organisation is
currently associated with the London stock exchange where company get to issue its shares
and securities to hold the public offering. Marks and Spacer Company is currently been
involved selling its products over stores and on the e-commerce mode or platform to sale the
products of company.
Purpose of HRM and roles and responsibility of HRM
Human resource management is all about managing the requirements of company in
respect to the human resources. This involve identifying the demand of organisation in
context to the human resources and cope up with such needs and demands of company.
Purpose of HRM
Human resource management are entertained at the organisation with the aim of
following purposes that can be demonstrated in the following points.
Hire best potential employees: Human resource management purpose is to hire the best
level of employees contain the maximum potential to achieve the business outcomes. This is
among the key purpose part of the human resource management operation at the Marks and

Spence Company. Department channelizes precise recruitment and selection campaign with
the support of recruiting the best potential employees to meet the business outcomes.
Improve growth of company: Purpose of the human resource management operations is to
enhance and boost the growth rate of the company. This is the purpose of the organisation to
deliver the best level of human resource management practices that can meet the objectives of
company (Ahammad, 2017). Human resources are among the key resources associated with
the organisation so it is become the core purpose of the organisation to achieve the best
growth potential by delivering the quality human resources at various designated position role
in company.
The above mentioned points are the key purposes associated with the management of
human resources part of the organisation.
Roles and responsibilities of HRM
Human resource management function is associated with the following role and
responsibilities that can be demonstrated in the following points.
Channelizes recruitment drive: Human resource department channelizes the best level of
recruitment drive that can cater the needs and requirements of company related to the human
resources at the organisation. At various colleges and institutions company conducts its
recruitment drives that can recruit the best potential employees to meet the various designated
position requirements of company.
Training and employee development: Training and employee development is among the
key role and responsibilities associated with the human resource department part of the
organisation. This is a key aspect associated with the operations at the organisation.
Channelizing best level of training campaign that can meet all types of operational
requirements of company (Collings, Wood and Szamosi, 2018). Employee development
involve the improvement in the skills of employees to enhance the overall growth of the
organisation along with the human resources part of the company.
Talent management: Talent management is among the key role and responsibilities
associated with the human resource department. This involve conducting the talent
management program to polish and improve the human resources associated with the
organisation.