Functions of HRM in Human Resource Planning

This report discusses the functions of HRM in human resource planning and analyzes the strengths and weaknesses of various recruitment and selection methods. It also explores the significance of HRM practices for both managers and employees and examines their efficiency in increasing profit margins. The report focuses on the case of Marks and Spencer, a multinational retailing organization.

Human resource management

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Explain functions of HRM that is applied to different human resource planning of
organization..................................................................................................................................3
P2 Strength and weaknesses of various methods to recruitment & selection..............................4
TASK 2............................................................................................................................................7
P3 Significance of various HRM practices within company for both manager AND employee.7
P4 Efficiency of various practices of HRM in context of increasing profit margin....................8
TASK 3............................................................................................................................................9
P5 Significance of employee relation in term of influencing decision making of HRM.............9
P6 Key factors of employment legislation and effect upon HRM decision-making...................9
TASK 4..........................................................................................................................................10
P7 Application related to HRM practices and work related context..........................................10
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Human Resource Management is a proper management of resources which is necessary
for smooth running of activities of company. It can be considered as a governance of staff
member in company that helps in management for accomplishing competitive advantage. This
report is carried upon company named as Marks and Spencer. It is multinational company offer
wide variety of goods like clothing, food and home product and so on. This firm was founded by
Michael marks in 1884. The organization is situated in UK. This report will offer discussion or
explanation in respect of purpose of Human Resource Management in reference of resources and
also analyze efficiency of important factor of HRM. Furthermore, there is an explanation in
respect of both internal and external elements or factors that influence direct affect on decision
which is taken by HR manager. There are various practices in relation to HRM like flexible
working option, motivation and influencing productivity level of company and so on. The
employee legislation such as equality law, discrimination act are vital for the smooth running of
organization and provide equal rights to its staff member for conduct their work in an appropriate
manner (Kochan, Katz and McKersie, 2018).
TASK 1
P1 Explain functions of HRM that is applied to different human resource planning of
organization
Overview of company Marks and Spencer is considered as a multinational retailing
organization which was given in the year of 1884 by Michael marks. The company offer
different variety of goods to its user for satisfying them. There are approx 80,787 staff member
who execute their work in business organization. The income level of company is approx
$10377.3 million in addition to this the net revenue is approx $37.3 million. The mission of
organization is to offer differentiate or unique products and services to its customer. The vision
of company is to manufacture good quality products in comparison to its competitive firm that
provide better experience level to its customer. The objective of organization is to offer good
quality products to its customer during particular phase of time period. Human Resource
management determines approach of management of people within an organization. This process
includes preparation, motivation of people within business organization.

Purpose and function of HRM there are different function in relation to HRM that is given below
Managing employee relation the management team of company conducts various
programs that are beneficial for them in both personal and professional level. In reference of
Marks and Spencer, it is necessary to have good relation between employee and manager that is
beneficial for company in running their business organization with mutual understanding that
help in success or growth of company. It also assists in resolving grievances or issues between
various employees during the particular phase of time period.
Training and development it is determined as an important function of HRM that is
beneficial for company to provide skill or Knowledge to its subordinate. In reference of Marks
and Spencer, the manager of company conduct training program for collecting more and more
information in respect of latest technology and also enhances competence and skill that is
considered or determined as a weak. The aim is to manage various activities or functions of
business organization in appropriate manner and also maintain proper cooperation between
various departments of organization (Lee and Wang, 2017).
To maintain high moral the purpose of HRM is to maintain morale or confidence level
of staff member for organizing various task in an appropriate way. It helps in encouraging it staff
member for increasing profit and productivity of business organization.
Scope of HRM the scope of HRM is going to be mentioned below
Personal expect it include subordinate management, recruiting, choosing, promoting and
offer bonus or compensation and so on.
Welfare respect it signifies with various condition or situation of working such as
transportation, housing and also provide health and security and so on.
Significance in reference of Marks and Spencer, the management is important for
providing overall information in respect of business organization and also achieve mission as
well as objective. In chosen organization, the HR manager emphasized on designing policy in
such a manner that helps in growth and improvement in future period of time. By choosing or
selecting knowledgeable staff member for organization that assists in accomplishing objective in
given period of time (Levin and Anderson, 2016).

P2 Strength and weaknesses of various methods to recruitment & selection
Workforce planning determine the process of analyzing, forecasting and workforce
planning, analyzing gap, monitoring and controlling target related to talent management that help
in appropriate maintenance of employees. In context of Marks and Spencer, it determine the
method or approach of managing staff member that help in analyzing suitable applicant with
needed skills and knowledge in appropriate job for achieving objectives of business organization.
There are various approaches related to workforce planning which is going to be mentioned
below:
Tactical planning is considered as an approach of human resource planning to offer
support to overall strategy. In context of Marks and Spencer, this approach was adopted by
providing adjustment in relation to administration of business organization or bringing alteration
within company.
Recruitment and selection recruitment is determined as a procedure of identifying,
crossing as well as selecting talented individual person for available job vacancy of business
organization. In context of Marks and Spencer, the HR manager of company conduct procedure
of recruitment to hire knowledgeable candidate that helps in growth or success of business
organization. There are various objectives in relation to recruitment that is going to be mentioned
below:
 To attract suitable candidate for available job vacancy within business organization.
 To make ensure that activities and function related to recruitment provide contribution r
efforts for achieving goal of business organization.
 To conduct different activity of recruitment in cost effective manner.
There are mainly two types of recruitment that is given below:
Internal recruitment In reference of Marks and Spencer it is a process through which
the manager of organization fill job vacancy by transferring or promoting in company (Liebowitz
and Frank, 2016).
STRENGTHS WEAKNESSES
It is beneficial because it helps in increasing
moral or confidence level of staff member and
The weakness of recruitment is it create barrier
when there are fresh ideas or thoughts of

also generates opportunity that help in growth
and development of subordinate.
individual person bring within business
organization.
External recruitment in reference of Marks and Spencer, it is considered as a method of
recruiting candidate by adopting different type of external method like providing notification,
advertisement as well as so on.
STRENGTHS WEAKNESSES
The external recruitment is to provide
opportunity to bring fresh talent within
company that is required to stay competitive.
On the other hand, the weakness of external
recruitment is that it demotivates candidate that
is not selected by business organization. It is
determined as expensive as well as time
consuming process.
Selection is considered as a process that helps in choosing knowledgeable subordinate
with required qualification or talent to fill prevailed vacancy within business organization. In
reference of Marks and Spencer, there are various approaches such as interview, testing and
many more which is used by manager to choose appropriate candidate at a time (Mone, London
and Mone, 2018).
Interview determines that there is a face-to-face communication process. In reference of
Marks and Spencer, the manager provide various types of approach to choose appropriate
applicant for organization by offering face-to-face communication and also ask various types of
question in respect of qualification which is related to specific job position within business
organization.
STRENGTHS WEAKNESSES
The process is beneficial for business
organization because it helps in providing
talented or suitable candidate for business
organization that helps in improvement or
enhancement during the time.
It is considered as a time-consuming process
and by using selection method the manager of
organization does not get reliable data or
information in respect of candidate.

Training and development it is determined as a process which is used by organization
to increase knowledge or talent of staff member so that they provide contribution or efforts in
respect of enhancement of business organization. In context of Marks and Spencer, the manager
of company organizes these kinds of elements for enhancing skill or knowledge of subordinate.
There are two kind of approach related to training and development like on the job method and
off the job method (Mullins, 2018).
.Off the job training it is considered as a process in which subordinate focuses on taking
training exterior to business organization. In reference of Marks and Spencer, the manager of
business organization can transfer their staff member to outside the company for purpose of
training by adopting different programs that are systematize by headquarter of organization.
Performance management in reference of Marks and Spencer, it is considered as a
process that is adopted by business organization to ensure that all people of business organization
increase their awareness in respect of performance which is expected by manager from them
according to their position. It is beneficial for company that the management analyzes
performance of a staff member and organization. There are various approach of performance
management such as comparative, income, result and attitude and so on.
Comparative method it is considered as a performance administration method which is
used by management of company to analyze performance of a staff member. It is used by Marks
and Spencer to analyze the performance of individual person with an organization. The manager
use different type of ranking approaches such as 123 and also provide grade like ABC to monitor
and control the performance level of subordinate within business organization (Narayanan,
Rajithakumar and Menon, 2019).
Reward system it is considered as a process of bringing positive outcomes in respect of
performance level of subordinate. In reference of Marks and Spencer, the subordinate offer
efforts or contribution in respect of goal and objective of company and accomplishing and
increasing performance level of company. There are various methods of reward or incentives
which are going to be mentioned below:
Total reward approach this approach determines six elements like remuneration,
recognition, increase talent and efficiency in performing work and so on. This method offer

explanation or description in respect of strategy and tactics of business organization that is used
in encouraging staff member of company to conduct their work in an appropriate manner.

TASK 2
P3 Significance of various HRM practices within company for both manager and employee.
There are various advantages of different practices in relation to HRM which is described
beneath:
Benefits to employee
Safety and security: The Company provides benefits to staff member in order to adjust
them in atmosphere of business organization without any types of security or safety. In context
of Marks and Spencer, the management team of company provide positive ambience to staff
member for conducting task or work in an appropriate manner (Onimole, 2017).
Flexible working option It is considered as other benefits that are offered by various
business organizations to its staff member. In context of Marks and Spencer, the manager of
organization provide flexible hour of working to its subordinates to its subordinates who is not
capable to come into office as well as provide part time job or facility of work from home
according to their wants.
Benefit to employer
Reducing cost of training In reference of Marks and Spencer, the manager conducts
their task for providing effective training to staff member. In reference of induction program, the
staff member provide proper training which assists in success or growth of business organization
in future time period.
Increase productivity in reference of Marks and Spencer, they emphasized on enhancing
productivity or profitability of business organization. The manager provide flexible working hour
to staff member for conducting work from home that is considered as more creative among them.
It helps in increasing productivity level of business organization.
There are different practices of HRM that helps in increasing profit margin and
productivity in future period of time that is going to be mentioned below:

Motivation It is considered as important practices in relation to HRM that is beneficial
for increasing profitability of business organization. It assists in increasing productivity and
profitability level which will be beneficial for company in future period of time.
Performance management: It is necessary to manage performance in order to conduct
different activities and functions in an appropriate manner. The company also provide
appropriate training program for gathering data or information in respect of advanced technology
and increasing knowledge in respect of advanced technology.
P4 Efficiency of various practices of HRM in context of increasing profit margin
There are various practices related to HRM which is used by Marks & Spencer to
enhance profitability and productivity that is going to be mentioned beneath:
Motivation It is considered as a important practices in relation to HRM that is beneficial
for increasing profitability of business organization. In reference of Marks and Spencer, the
manager emphasized on offering appropriate motivation program to staff member for feel them
influenced as well as conduct their work in proper way (St Pierre, Hofinger and Simon, 2016).
Retention is considered as other practices in relation to HRM that is vital for enhancing
productivity or profitability level. In context of Marks and Spencer, the manager emphasized on
retaining knowledgeable or talented staff member by providing various advantages like
remuneration, promotion and rewards as well as so on.
Training in reference of Marks and Spencer, by organizing training session the manager
can increase profitability level. The company provide appropriate training program for gathering
data or information in respect of advanced technology and increasing knowledge in respect of
advanced technology.
From above given factors, there are different practices in relation to HRM which offer
benefits for enhancing profitability of business organization. The management of company
provides motivational session to staff member which assists in enhancing skill and knowledge
during particular phase of time period. It assists in enhancing knowledge and skill in respect of
them as well as they feel influenced in respect of development of business organization.

TASK 3
P5 Significance of employee relation in term of influencing decision making of HRM
Employee relation determines efforts or contribution of company for managing
relationship between both employer and employees. In reference of Marks and Spencer, the
employee relations consider better relationship among both manager and employees. It is
important to generate superior relation for taking proper decision and also solving various kinds
of issues or grievances. There is the superior relationship between employer or employees helps
in reducing chances of issues and grievances. It assists in increasing loyalty or trust of staff
member because management team communicates properly for resolving issues in good way. It
is also helpful in taking appropriate decision and share views and ideas in front of senior
management within business organization (Williams and Hunn, 2019).
Effective communication system is important for maintaining proper relationship
because they focus on communicating with one another in an appropriate way and also give
opinion or view that helps organization to take proper decision in an appropriate time.
Flexible working arrangements are beneficial for business organization to manage good
relation among its staff member. The manager of business organization emphasis on manages
good relationship in reference of flexible working hour. There are different examples related to
flexible working hours like shift work, overtime and so on.
P6 Key factors of employment legislation and effect upon HRM decision-making
Employment legislation is considered as an legislation that determines all types of
protection related to employment that offer security or safety to staff member from any types of
unethical practices within business organization. In context of Marks and Spencer, there are
different types of legislation which is going to be mentioned below:
Equality law 2010 it is considered as a legislation that is provided by UK government
for provide security or safety to subordinates. In context of Marks and Spencer, they obey
different types of legislations in an appropriate way. It is necessary to provide equal treatment
with its employees for performing different activities and operations in an effective manner and
also it brings positive ambience at workplace. This legislation also increase workforce in

favorable way by providing equal rights during particular phase of time period (Yunhui, Yun and
Huanhuan, 2016).
Discrimination act 1975 this is provided by parliament of UK to offer safety to both
men as well as women and they do not discriminate based on race, religion and so on. In context
of Marks and Spencer, the company provides equal rights to its staff member and also provides
appropriate training to its staffs for performing work in better way.
Sex discrimination act this act was founded in year 1975 and this act provide safety or
security to its staff member from any type of discrimination in context of gender. They offer
equality to all individual people within business organization. The Marks and Spencer offers
security and safety to subordinate in respect of discrimination. The HR manager of company
provides compensation to both men and women. They also offer leave policy to both men as well
as women.
There is different type of legislation that makes sure in recruiting candidate or applicant
which enforces direct influence on decision which is taken by business organization
(Zhong,Wayne and Liden, 2016).
TASK 4
P7 Application related to HRM practices and work related context
Job specification for HR Assistant manager
Job title: HR assistant manager
Job overview: Marks and Spencer emphasizes on assessing HR assistant administration that
must have proper communication skill. The people must have ability to conduct their work in
good manner.
Role and responsibility:
 The people emphasizes on organize interview, events, seminars and meeting and so on.
 It is the responsibility of HR professional to offer coordination in provides training to its
staff member in an appropriate way.
 It is the duty of HR professional to offer support to its subordinates of business
organization.

Qualification:
 Bachelor degree in human resource management
 Master degree in Human Resource Management
Experience:
 Having information in respect of computation as well as linked to mail and MS Office.
 2 year experience in job role of HR assistant
Skill:
 Better communication skill.
 Superior problem solving skill and taking appropriate decision in particular phase of time
period.

Person Specification for Post of HR manager
BASIS ESSENTIALS DESIRABLE
Education  Bachelor degree
required in Human
Resource
Management. Master
degree in term of
Human Resource
Management.
 Other educational
diploma in term of
Human Resource
Management.
Skill  Better communication
skill and critical
thinking ability.
 Taking better decision
as per skill and
knowledge.
 Needed to have
information in respect
of computer as well as
another advanced
technology such as
mail, MS Office and
many more.
Experience
 At least one year
experience for the
position of HR
training.
 Minimum 2 year
experience for the
position of HR
executive.
 2 year of experience
for the post of HR
assistant management
from well-known
organization.
Documentation  Job certificate
connected to first
employment.
 Educational as well as
achievement
 Permanent license of
driving at UK.

certificates.
 Address proof and
passport etc.
Interview questions for HR assistant manager
 How properly you handle conflicts or grievances with staff member?
 What types of financial statement do you experience with?
 Define the duration of time for taking proper decision in respect of business organization?
 What would you do when staff member was underperforming?
 Which recruitment and selection approach you select for grip opportunities in respect of
recruiting applicants?

Job offer letter for HR assistant manager
HR manager
Michael Anderson
Marks and Spencer, UK
Date 28/05/ 2020
To,
Mr. Joseph Brick
We are glad to inform you that you are chosen for post of HR assistant administrator and
organization which is named as Marks and Spencer. You are needed to fill form on our own
websites. The roles and responsibilities you require to execute such as:
 Organization project such as meeting, seminars, events and facilities.
 Provide administration which increase events and facilities.
 Organized, build up and alter the record or certification of business organization.
 Corporate project like meeting, events and service.
 Offer management that influence HR executive.
 Provide the need of online position of available job when required.
You can join organization from the date 28/06/ 2020
The office timing will be 9:00 am to 6:30 pm
Your CTC is 30000
Vacation and benefits in relation to information that is given in offer letter.
Your sincerely,
Michael Anderson

CONCLUSION
On the given information, it has been analyzed that HR manager is significant for success
and growth of business organization. It is important because it is considered as a proper
management of subordinate, functions or activity of company. It is also important to have proper
management of company that assists in acquiring talent or knowledge to achieve objectives or
goal of business organization. There are various practices in relation to HRM like flexible
working option, motivation and influencing productivity level of company and so on. The
employee legislation such as equality law, discrimination act are vital for the smooth running of
organization and provide equal rights to its staff member for conduct their work in an appropriate
manner. This report will offer discussion or explanation in respect of purpose of Human
Resource Management in reference of resources and also analyze efficiency of important factor
of HRM. Furthermore, there is an explanation in respect of both internal and external elements or
factors that influence direct affect on decision which is taken by HR manager.

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