Human Resource Management : Chocolate Presence

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK1.............................................................................................................................................3
P1 Explain the purpose and functions of human resource management, applicable to
workforce planning and resourcing an organisation...................................................................3
P2 Explain the strength and weakness of different approaches to recruitment and selection.....5
TASK2.............................................................................................................................................8
P3 Benefits of HRM practices related to employees and employer............................................8
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational
profit and productivity.................................................................................................................9
Task 3 ............................................................................................................................................10
P5 Figure out the importance of employees relations in the context of HRM decision making
...................................................................................................................................................10
P6 Examine the key elements of employment legislation and the effect on HRM decision
making.......................................................................................................................................11
TASK 4..........................................................................................................................................12
P7 Demonstrate the application of HRM practices in work related by using appropriate
examples....................................................................................................................................12
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Human resources management is a contemporary term which is designed to manage the
workforce of an organisation. It helps to maximise the performance of employees in an
organisations. Human resource management is used for effective management of employees in a
organisation or company which help them to achieve there target. Human resource management
play an important role in the development of an organisation. This report is based on the
Chocolate Presence organisation. This organisation presented various kind of chocolate which is
prepare according the demand of the customers (Alfes and et. al., 2013). Chocolate Presence
organisation is in north Yorkshire. They provide different kind of grating card which is based on
chocolate. This is only organisation in UK which provide these kind of services to there
employees. This organisation have different department which handle there work properly liker
marketing, finance, sales and human resource. In this report explain the purpose and function of
HRM and explain the importance of employee relation and influence on HRM decision making.
Human resource practices are also explain in this report.
TASK1
P1 Explain the purpose and functions of human resource management, applicable to workforce
planning and resourcing an organisation.
HRM is basically designed to maximise the performance of employees in an
organisation. It help to increase the proactivity of employees as well as organisation also. It also
effective the market in a positive manner (Budhwar and Debrah, 2013 ). It is the basic
responsibility of human resource management to fulfil the requirement of employee. There are
some purpose of human resource management which are as following.
Compensation: It is designed to provide fair payment of employees. Through this an
organisation analysis the structure of payment of each and every employees and change it
according to the need. Chocolate Presence organisation is also provide payment to there
employee with the help of compensation. Many lows are also available for the employees like
fair labour standard act which is related to the minimum wages and payment.

Staffing needs: Human resource management provide skilled employee for there
organisation according to the job profile. Promotion, transfer and termination of employees are
also done by the human resource management. These activities are based on the performance of
the employees. So the HR department of Chocolate Presence organisation handle all these
process and situation in there organisation because It is important for the effective management.
Performance appraisal: It is the basic responsibility of human resource management to
evaluate the performance of there employees and provide them appraisal according to there
performance ( Chelladurai and Kerwin, 2017). They evaluate the performance of each
department in the organisation. These appraisal are annually provided by the organisation. These
process is used by the HR manger of Chocolate Presence organisation.
Benefits: Many extra benefits are provided by the Chocolate Presence organisation to
there employees like health insurance, conveyance benefits, retirements plans. These all benefits
are necessary for employees and it also increase on the performance and loyalty for the
organisation.
Low compliance: It is the basic responsibility of every organisation related to the safety
and security of employees. Chocolate Presence organisation provide there employees a safe
workplace. This organisation follow many lows related top the safety of employees.
Function of human resource management:
Functions of human resource management is classified into two parts and those are as given.
Managerial function: It is the basic function of human resource management. Planning,
organisation, directing, controlling, staffing are included in the managerial function. These
function is important for the effective management. These are uses in process. Human resource
department of Chocolate Presence organisation use all these function to mange whole
organisation.
Operational function: According to this function whole growth and development of the
employees are depends on this. Compensation, development, benefits, appraisal and maintenance
of the employees requirement are included in this ( Huselid and Becker, 2011). HR of Chocolate
Presence organisation also follow all the rules related to this unification. Recruitment and
selection of new employees are also depends on this. It is a important function of human
resource management. Overall development of the organisation and fulfil there requirement is

the basic responsibility of this. Chocolate Presence organisation motivate there employees for
batter performance. It can increase the productivity of organisation.
P2 Explain the strength and weakness of different approaches to recruitment and selection.
Recruitment and selection is an important function of human resource management. It is
totally depends on the requirement of the employees. Choose the best candidate according to the
job requirement, it is the basic responsibility of HR department. Chocolate Presence organisation
use many approaches to fulfil the requirement of employees in the organisation. Those
approaches are as following.
Workforce planning approach: This is related to fulfil the requirement of employees
according to the requirement of organisation. Workforce maintenance in every department of the
organisation is the basic approaches which is used by the HR manger of Chocolate Presence
organisation ( López-Nicolás and Meroño-Cerdán, 2011).
Training and development: Chocolate Presence organisation use this approach for the
development of employees personality as well as skills which is directly related tob the
development of organisation. Many kind of training provided by Chocolate Presence
organisation to there employees and those are related to the mentoring, coaching and employees
orientation.
Performance management approach: HR manager of Chocolate Presence organisation
evaluate the performance of employees and provide many benefits according to this. It is
necessary for organisation. Through all these things they focus on the performance maximisation
of employees.
Reward: This approach is focus on the reward distribution which is provided to the
employees according to there performance. Through this they increase the motivation of
employees which is necessary for increase the confidence. It also helps in performance
development.
Recruitment and selection process of Chocolate Presence organisation.
Recruitment and selection process of Chocolate Presence organisation is totally different
from other organisation (Marchington and et. al., 2016 ). They focus on the skills of employees
which help in the development of the organisation. There are two type of recruitment like
internal and external and brief explanation of these are as following.

Internal recruitment: In this process an organisation internally recruit employees and
fulfil the job requirements. It is a important process of recruitment. Through references,
promotion activities all these recruitments are done. HR manager of Chocolate Presence
organisation hire new candidate internally and fulfil the job requirements of an organisation.
There are many strength and weakness of internal recruitment and those are as.
Strength and weakness of internal recruitment.
Strength Weaknesses
 It helps to motivate other employee of
organisation.
 It is a easy process of recruitment.
 Organisation already know many things
about the candidate.
 It is a quick way of recruitments.
 Through this process employees
relationship also improve.
 There are less opportunity for outside
candidate.
 New skilled candidate can not connect
join the organisation.
 Conflict issue also increase in
organisation through internal
requirements.
External recruitment: This process introduce outside candidate can connect with the
organisation. Innovative candidate are choose according to there skills and knowledge. Many
recruitment agencies help the organisation in effective manner. through this process of
recruitment Chocolate Presence organisation can hire a candidate who increase the growth of
organisation (Messersmij and et. al., 2011 ). New candidate comes with new ideas in the
organisation. There are many strength and weakness of this process and those are as following.
Strength and weakness of Chocolate Presence organisation.
Strength Weakness
 New innovative candidate come in the
organisation with more talent.
 HR mangers also have al lot of options
of talented employees.
 Recruitment is done according to the
job profit.
 It is a ver6y expensive process for
Chocolate Presence organisation to hire
a candidate from outside of the
organisation.
 It is a very long process which consume
a lot of time of organisation.

Methods of selection in Chocolate Presence organisation
Selection method of Chocolate Presence organisation is totally different from other
organisations. They select candidate according to there innovation skills. References are not
considers in the selection process. The selection process of Chocolate Presence organisation are
as following.
Register interest; It is the first step of selection in Chocolate Presence organisation.
They provide a form for the interest candidate and collect basis information from them like
name, address, qualification, job interest and email address. Through this process they select
some candidate who fulfil the requirement of the job profile.
Business insight I: It is the second step of Chocolate Presence selection process. In this
step HR manger of organisation provide a problem for a candidate related to Chocolate Presence
organisation and want to know the proper answer of that problem (Renwick,Redman and
Maguire, 2013 ). Through this step they can know about the decision making skill of the
candidate.
Business insight II: In this step they give them a project related to Chocolate Presence
organisation and provide them a batter solution. Through this process they can evaluate the
presence of mind and skills of the candidate.
Business meeting: It is kind of official meeting. In which candidate is selected in all
rounds. It is very long process of selection.
Offers and feedback: In this process offer latter is provided for the selected candidate
and provide them all the details related to the job profile and organisational culture. It is basic
detail which is necessary to provide. Skills development feedback also provided to Rejected
candidate for work on them.
Strength and weakness of selection process.
Strength Weakness
 Selection process of Chocolate
Presence organisation is depends on the
skills of the candidate. References are
 It is a long process which consume a lot
of time.
 It is a costly process.

not valid in this selection process.
 Feedback provided for the rejected
candidate.
TASK2
P3 Benefits of HRM practices related to employees and employer
HRM practices are important for the hum,an resource department. They are focusing on
the employee requirements. They notice daily activities of the management. Some HRM
practices are also involve in this and those are like recruitment and selection, training and
development.
Training and development: Chocolate Presence organisation provide many new training
for there employees. All these training are provided for the growth and development of
employees personality because organisation growth is depends on employees. Chocolate
Presence organisation provide training related to health and safety. coach training, provide many
employee development programme (Rubery and Urwin, 2011 ). With the help of all these things
performance of employees are also increase which is play an important role in the development
of organisation.
Recruitment and selection: Chocolate Presence organisation have a very different
selection process. HR manager of Chocolate Presence organisation focusing on the innovative
candidate which have a lot of knowledge of that particular field. References are not consider in
the selection process. All the process of selection is very long as well as costly. Main goal of this
practice is fulfil requirement of management in a effective manner which helps to achieve
organisational goal.
Provide security to employees: This practices is important for the human resource
management. Chocolate Presence organisation provide a secure working place to there
employees. They provide many security facility to there employees which are necessary for
employees.
Performance based compensation: In Chocolate Presence organisation compensation
of employees are based on the performance of the employees. Which is important for motivate

employees. Through providing award for there better performance they increase there
performance as well as interest for there work. they employees there best performance in the
organisation.
Benefits to employee and employer
Benefit to employee Benefit to employers
 Training and development program are
beneficial for the employees by develop
there skills.
 Chocolate Presence organisation
conduct motivation program to
employees which are effect on the
performance in positive manner.
 Chocolate Presence organise -provide
healthy environment for there
employees with the help of HRM
practices.
 Employer are work on skills with the
help of training and development
program.
 Through the recruitment and selection
they can achieve there organisational
goal.
 HRM practices arse helps in achieving
individual goal.
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational
profit and productivity
The human resource management have responsibilities to mange the business activities in
an organisation. They work for welfare of employees and motive to use proper resources of
company. The HR of any company have to conduct training and development session to increase
efficiency of employees(Rubery 2011). There are various HRM practises which are undertaken
by Chocolate presence for recruiting the employees for the job vacancies. If the candidates
perform better in interview company hire him for better outcome. The main HRM practises
which are followed by chocolates presences are as follows:
Manpower Planning: To increase profit for any company manpower planning is
important in every aspect. It is an important part of human resource management which provide
insight of employees and how to manage the manpower in efficient way without increasing cost

of the company. In the context of chocolate presence, HR manger should have proper planning to
maintain the manpower effectively.
Performance management system : Every employee have their skills and talent to
complete their task in specific time. The performance of individual is important in organisation
to maintain proper business operations. Chocolate presence, HR department should keep the
track of every employee performance. Company should maintain monthly database for
performance and provide benefits to workers on their effective work.
Task 3
P5 Figure out the importance of employees relations in the context of HRM decision making
It is an effort to establish healthy relationship among employees to maintain positive
environment in an organisation. In other words, human resource department manage the
employee relations and grievances. This help the worker as well as HRM department engage in
their work. Employee relation create a liaison between the employees and their superiors to
manage their work. For making better relation company HR should appraise his employees for
their hard work and should provide monetary benefits and incentives on their
work(Schermerhorn 2014). Company culture should be flexible in order to communicate with
higher authorities n ca case of emergency. In the aspect of Chocolate presence, HR manger
should maintain effective environment to expansion and growth. Employees will be motivated
and will take initiative for work and they will puts their efforts to fulfil organisation goals and
objective. There are various factors in which HRM decision may effect the employees relation in
an organisation are as follows.
Information confidentiality: When new employees join an organisation they provide all
their personal information to their HR. The human resource management store employees data in
as system. There may be a breach in system and all the crucial information may be stolen or
erased by hackers or fellow members. This kind of theft may indulge individual in legal
problems and create bad impression on the mind of employees.
Cost of setup and training : One of the major drawback of HRM is to setup new system
for ease of working in an organisation. In small company, most of the task are done manually but
in the case of big company it may cost million of euros for installation of new system. And then
training for the particular system will increase the expensive for an company and intensive time

is required for the system software to understand and make it run properly. In the context of
Chocolate presence the HR manager could face problem in new system to make them function
smoothly with the employees.
Loss of subjectivity : Most of the job like listing of new employees, training and
development sessions, staffing and controlling of business activities are done by HRM
department. This may make supervisor unhappy from taking his time to know each employee
work and their capabilities. Because advance computer system can calculate the instruction but
cannot tell the full description about individual task and their efforts. Chocolate presence HR
may issue with supervisors for no interaction between employees and their supervisors.
Difficulty in analysis : The new system may create difficulties for HR to analyse data of
employees. The manger may need a separate system to sort large junk of data into meaningful
source. HR have to analyse different kind of data like employee salaries, bonus and other
incentives, level of compensation which is difficult to do manually. Company may require to
have expert to manage the system which may increase the cost for company. If the employee
getits salary credit wrongly this develop wrong impression of employees. For chocolate
presence, HR should use proper resource to calculate data of each employee correctly to avoid
theft and try to maintain healthy relationship with their colleges.
P6 Examine the key elements of employment legislation and the effect on HRM decision making
Every organisation have to work according the rules and regulation to maintain the peace
and business environment a better place. It include different kinds of protection methods such as
court rulings, employment condition and practises for smooth functioning. In regards of
chocolates presence , HR should follow all the legislation as per the given norms of company.
The common laws which an effect the HRM decision are stated briefly down below:
Health and safety act: This act provide a framework to insure health and safety of each
and every individual who works for an organisation(Sheehan 2014). This act came in picture in
year 1947 which ensure that employees should get the benefits in the case of health and safety of
their family. This was introduced to reduce the risk of uncertainties and money in the cause of
health. For chocolates presence, HR head should ensure that if employees are availing the service
of health and if not so manger should make sure that each worker should have the benefits for the
legislation.

Fair labour standard act (FLSA) : It is a federal law which set the guidelines of
minimum wages, overtime, pay criteria and record keeping. It also look after employee full time
job or part time work in private as well as in government sector. In this law if employees are
working more than 40 hours in a single week than they are eligible to avail this law and company
have to compensate in monetary terms to their employees. In the context of chocolates presences,
HR manger to implement labour laws and provide proper benefits if employees are working
more than 40 hours in a week.
Equal pay act : This act was introduced in 1970 and signed as an amendment bill of
equal pay act. This act states that every one who is working for an organisation have equal right
pay regards in gender, age. This act prevent the discrimination among the employment between
women and men. It establishes the right for people to have proper wages on the basis of their
skills and experiences not on the basis of gender. In chocolates presence, it is the duty of HRM
department to provide fair wages to their respective clients and should not be bias with
gender.Effect of employment legislation on HRM decision making
Human resource management department take effective measure for their employees and
for organisation. It create a positive impact on employees to perform their task in given time
interval. HR of Chocolate presence have the duty to implement the legislation in the business
venture to function properly . The company should also take effective measure to provide all the
benefits to their employees. HR manger of chocolate presence to ensure that all the policies
which are made comes under all these above mentioned legislation.
TASK 4
P7 Demonstrate the application of HRM practices in work related by using appropriate examples
Human resources management play vital role in managing and controlling employees in
best possible way. Chocolate presence manger should take effective measure to improve the
productivity of of employees as well as of company. HR of any company sets goals for
employees and motivate them to achieve it in given time frame. The employees of chocolate
presence should have proper training and development sessions quarterly by HR to increase their
work capabilities and skills.

Job Description : It is an formal document regarding job and responsibilities of
employees working in particular organisation. It also provide detail information about individual
skills and capabilities for required job.
Job description
Job details
Post : HR manager
Company : Chocolate presence
Job purpose
Efficient and hard working candidates are invited for the job of HR manager. The applicants
should have interpersonal skills and communication skills tackle employees working in
organisation. In addition to this, candidates have job responsibility of conducting seminars and
training secession for workers and applicant must have atleast 2 years of experience in
respective field.
Roles & responsibilities
 The HR manger should implement effective HR policies for betterment of organisation.
 HR should conduct quarterly training and development sessions to incersece employees
skills.
 HR should try to create positive environment and always motivate employees to reach
their maximum efficiency.
Person specification : Person specification reflect the personality of qualification, skills,
experience and other skills which are required to fulfil the job requirement in an organisation.
Person Specification
 Post : HR Manager
 Department: HRM department
 Key roles: This indicate what is required as an information:
Application form, interview and roles.
Attributes Essential Desirable
 Qualification &
Experience
 Diploma or post-
graduation in MBA
 Must have experience
in HR department and

from any recognized
university.
 Candidate must have
at least 2 years of
experience in HR
department.
should handle pressure
effectively.
 Skills or knowledge  Individual must have
effective
communication skills
to deal with
employees.
 Must have critical
thinking ability to
understand business
process and provide
training sessions to
employees.
Create a formal interview : Chocolate presence HR invites candidates for interview through
various sources such as job portals, newspaper, magazines, website, newspapers, social media
etc. the company HR head takes interview of different kind of applicants regarding the job
responsibilities and their future ambitions. The various kinds of questions which are asked are as
follows.
 What kind of role did HR play in organisation
 how to maintain positive culture in an organisation.
 How training can develop individual personality.
 Why should company hire you?
Job Offer Letter
Mr./Ms,Last-Name
Address
City, State Zip Code
Dear Mr./Ms. Last Name,
Chocolate presence is thankful to offer you the position of HR manger. Your skill and
experience are appropriate and fulfil the requirement of the company. As discussed joining date

will be from 1st of April, 2019. The current CTC will be 10000 dollars on monthly basis.
Company will cover your medical insurance, accommodation and food facility. In additon with
this retirement plan will begun after the probation period.
If you are agreed with above statement, please sign the second copy of offer letter. If you have
any doubts it will be clarify afterwards with HR.
Sincerely,
First-name,Last-Name
Director,Human-Resources
Chocolate presence
____________
I hereby accept the HR Manager, HR department position.
_____________________________
Signature _____________________________
Date ----------------------------
CONCLUSION
As per the above describe report, it has been identified that HRM places important role in
every aspect of organisation growth and development process. HRM include different kinds of
functions and responsibilities like planning, controlling, staffing of employees on yearly basis.
The company HR uses two kind of approaches, hard and soft approaches to maintain the
atmosphere in any kind of business situations. Different kinds of HRM practises help the
company to increase their market share and profitability. A set procedure is followed by every
organisation to hire their employees for successful growth. There are various factors of
employment legislation which directly impact on the organisation decision making process.

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