Effectiveness of Diversity and Inclusion in the Workplace

Running head: HUMAN RESOURCES MANAGEMENT
HUMAN RESOURCES MANAGEMENT
Name of the University:
Name of the Student:
Author Note:

HUMAN RESOURCES MANAGEMENT
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Background
The Australian Postal Corporation, which was initially known as the Australian Postal
Commission, is a public organization, providing postal services all through the country. Head
quartered in Melbourne, the company is in the business, for 210 years, since 1809. Therefore,
the organization has a huge history which reflects how the organization has modified itself
overtime. It has included all the changing aspects of the society, and has upgraded its
operation and managing system including all the emerging thoughts and concepts, and
dealing with the changing situations. However one major aspect of the organization is its
inclusion of diversified ideas (D’ Netto et al., 2014). The organization has successfully
included diversified approach in orienting the workforce and also in the business conducts.
The diversification in gender, race, culture and language are legitimately and appropriately
included in the orientation and the business conducts of the organization.
Project topic:
The topic for this particular research essay is the effectiveness of diversity and
inclusion in the workplace. This is a case study on the Australia Post, investigating the
diversity management within the organization.
Project theme:
The following essay wishes to focus upon the diversity management policies of the
organization, and how the organization has included the diversified approaches in the
business conducts, and the effectiveness of these inclusion on the business conducts.
Purpose of the research
The following research aims to discuss the,
 Approaches of the organization towards diversity management.

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 Effectiveness of diversity inclusion within the organization conducts.
 Reviewing certain literature in order to describe the diversity management program.
Literature Review:
As according to Lawrence, and Suddaby, 2006, diversity management refers to
respect the differences, different identities and categories, present among the people.
However, as according to the researcher, the definition of Diversity is yet to properly answer.
As per the Resource Based Theory of Diversity, generally refers to the present differences in
the mainstream society, and prioritizing each of these factors. The author has also mentioned
that as per the Institutional Theory of Diversity Management, the different identities of the
people must be addressed properly and included accordingly in the organizational conducts as
that has a major contribution in increasing the productivity of the organization as a whole,
increasing the team consensus, and also creating an exquisite brand image in the society
(Barodel et al., 2014).
Another major aspect of inclusion of diversity, is the role of HR. it is often seen that it
is the role of the Human Resource Department of the organizations, to include and address
the aspects of Diversity within the organizational conducts (Rasool et al., 2018). The HR
Department of an organization, promotes and supports the diversity within an organization
and also initiates and follows certain policies in order to implement a diversified work culture
within the organization.
Methodology:
To understand the diversity management process of the organization, a qualitative
method of data collection process and a data analysis process will be included. In order to
collect the data, the rules and policies of the organization and the previous organizational
conducts and the success rate will be analyzed.