Human Resource Management Assignment : Bar Attendant

Running head: MANAGEMENT AND HUMAN RESOURCES
Management and Human Resources
Name of the Student:
Name of the University:
Author Note:

1
MANAGEMENT AND HUMAN RESOURCES
Assessment 1
Part A
1) Recommendations in regards to recruitment needs to Manager...
In order to ensure the best for an organization, the management needs to adhere by a number
of guidelines:
Thorough and Lucid Job Description: Posting an elaborative job description is on one of
the many fundamental of recruitment process. A detailed job description regarding the desired
skills and qualities of the employees. It is essential to eliminate delay or confusion in the process
of recruitment.
Strategic Questionnaire: during the interview, the management should test the capabilities
of the candidate according to the right set of questions. The questions should be able to gauge how
far the employee will be able to serve the position he is attributed with. Questions based on
management and sales skills including a list of other technical questions like food safety and
catering to customers in the best possible manner can be resourceful.
Skill testing: This would involve a thorough analysis of employee’s personality traits and
whether it is suitable to the job and physical skill testing required for the position.
Employee Training: training and grooming should be an integral part of recruitment process
which will familiarise the employees with the job, workplace culture, employer’s expectations and
various job requirements to ensure the absence of further hindrances in proper functioning of the
employee. A success recruitment process will ensure highest degree of employee retention.

2
MANAGEMENT AND HUMAN RESOURCES
2) Explain how you would consult with colleagues in regards to staffing needs.
I would call for a team meeting to ensure that the members can access to information
and be a part of candidate screening process. Issues like scarcity of proper candidates or high
salary expectancy would be addressed via staff meeting or confidential e-mail. The members
would supervise and evaluate staffing needs and issues in this manner.
3) Consultation for...
Required skills and knowledge of potential employee- Staff members
Advertised salaries- Hiring manager
Nature and content of job advertisement- Human Resource Department
Timing and nature of induction programs-
4) Job description for a bar attendant...
Job Title: Bar Attendant
Job Overview: bar attendant will be responsible to properly prepare and serve drinks to the
customers. The candidate will be responsible. Should be able to work 5 days a week, for 8 hours.
Eligibility:
Graduates with bachelor or diploma degree in hotel management or related field.
Experience:
The candidate should possess relevant experience and should be adept in handling Point of
sale terminals, inventory management and stock. He/she should have in-depth knowledge of food
and beverage products.
Prerequisites:

3
MANAGEMENT AND HUMAN RESOURCES
Must be skilled in communicating in English, verbal and written, must know other two
languages. Interpersonal and multi-tasking skills in executing other duties as assigned by the hotel
management team are necessary.
5) Selection Process
In order to ensure efficiency, I would abide by the process of face-to-face Interview for cross-
checking references previously provided by candidate and thereafter drafting the offer letter for
the candidate. The process should be cost-effective and efficient enough to judge the right
candidate suitable for the position.
6) Job Advertisement of Bar Attendant...
Position: Bar Attendant
Responsibilities: Catering superior quality services to customers in punctual manner.
Ensuring food safety and general cleanliness of the work area.
Department: Food and Beverages
Hours of Work:
Job Brief: we are looking for a competent bartender who will provide utmost level of
experience to the customers and will be able to create innovative drinks by utilizing mixing skills
and exceeding customers’ assumptions and expectations. The candidate should be able to
complying with the food and safety regulations.
Duties
Financial:
Should be skilled in proper handling of receipt and checking overall transactional expenses.

4
MANAGEMENT AND HUMAN RESOURCES
Customer Service and Communicational Skills
Should be professional and friendly with the customers and able to provide diligent service.
Proper mixing and serving of drinks.
Miscellaneous
Harmoniously work with staff and management personnel
Taking reservations from the guests
Taking orders
Cleaning and scrubbing of the table
Proper maintenance of glasses and silverware
Strict adherence of workplace health and safety measures
Monitoring and supervision of patrons
Ensuring restocking of bar to prevent running out of drinks and beverages
Skills Required
Communication skills
Conflict resolution skills
Multi-tasking skills
Knowledge on garnishing skills
Drink recommendation ability
Requirements:
Updated resume to show relevant work experience

5
MANAGEMENT AND HUMAN RESOURCES
Training Certificates (if any)
7) Mode of Job Advertising...
I would choose the medium of online job posting because over time, it has become the
primary source for viewing the profiles of efficient candidates which further eases the selection
process. E-recruitment ensures that the recruitment process is not getting prolonged and reduces
the overall costs of job posting and employee hiring (Daher 2015).
8) What would be the approximate cost for the above advertisement? Provide a screen
shot.
9) If initially you didn’t receive any suitable job applicants what would you do?
I would go with the option of referential process from the pre-existing employees as the best
alternative to advertising for jobs and screening candidates (Bolman and Deal 2017). The
Figure: Online job posting rate Australia
Source: (Alexander and Fadden 2017)