This report discusses factors affecting human resource management, recruitment and selection practices in Tesco, and key employment legislation. It also explores the role of workplace representation and employee relations in HRM.
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Human Resource Management- Reflective Portfolio
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Table of Contents Human Resource Management- Reflective Portfolio......................................................................1 INTRODUCTION...........................................................................................................................3 MAIN BODY..................................................................................................................................3 Task 3...............................................................................................................................................3 Employee Relation and Employment Legislation.......................................................................3 Human Resource Management Practices....................................................................................5 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Humanresourcemanagementisorganisationalfunctionwhichincludesmanaging employees of an organisation. Management activities include decision making so do human resourcemanagement.Thisreportwilldiscussfactorswhichaffecthumanresource management. Recruitment and selection of employees is an important activity of HRM and this report will discuss its practices in context of Tesco. A British Multinational groceries and general merchandise retailer headquartered at Hertfordshire, UK. MAIN BODY Task 3 Employee Relation and Employment Legislation a. Role of Workplace Representation and relevance of employee relations to Human Resource Management Workplace representation plays an important role in human resource management. Workplace representation refers to representation of workers in the workplace. Some of the roles are facilitating human resource management by setting norms and policies collectively. This is also known as collective bargaining. In relation with Tesco its workplace representative is Usdaw (Union of Shop, Distributive and Allied Workers) (Addison and Teixeira, 2019). Employees of the Tesco are members of only recognised union which is Usdaw. The role of Usdaw in Tesco is that it enables colleagues and Tesco have to have a better understanding of the issues that both organisation and workers are facing together. Usdaw and Tesco have a long standing relationship which is based on shared values, mutual trust and respect and open and honest ways in which both can work together. This facilitates HRM and their decision making process as they have clear idea and support from Usdaw regarding issues of employees.
Employee relations in the organisation and Tesco are equally important for Tesco as workplace representation. Employee relations means relations that exist between employee and employer and management make efforts to manage this relationship. In Tesco this relationship is in Tesco and its employees. Relevance of employee relations in HRM is that they are related to factors like job satisfaction of the employees. Such activities are aim of HRM activities and by maintaining harmonious and positive relationship between management and employees HRM can achieve this objective (Bryson and Bellmann, 2019). The ultimate goal behind this is to increase productivity of the employees and reducing their turnover. Performance management which have significant impact on employee and employer relations and this is also activity undertaken by human resource management and employee relations plays role in integrating and implementing performance management in the Tesco. Performance management requires support from employees and their best support is possible only if they are having positive employee relations. b. Key Employment Legislation employmentlegislationisanotherimportantfactorthataffecthumanresource management and its decision making this is an external factor. Some of the factors and their impact on Tesco are as follows- Equal Opportunity This means that Tesco needs to provide equal opportunity to all its employees and it cannot discriminate with its employees on the basis of their culture, age, ethnicity and race of the employee. This is governed in Tesco by the Equality Law (Barlow and et.al., 2019). According to which discrimination is illegal activity and every employee of the organisation is entitled to equal opportunity regardless of their element and feature which differentiate them from others. In this opportunities which Tesco gives to its employees can be based on their competency and knowledge. Data Protection This legislation provides that no employer can process personal and private detail of their employees. Tesco as per this legislation have to ensure that all the data which company collects
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and manage for their processing related to their employees is safe with the company and company cannot process this data without permission of the employee. This also requires that while processing of the data employees are required to sign a agreement for acceptance. Employment Contract This part of employment legislation requires that employer are required to develop employment contract which needs to be agreed by employee (Najeeb and Barrett, 2019). This is important and terms which are agreed by employee ensures that employee is ready to follow the rules and regulations of the Tesco which are mentioned in the contract and the contract also includes benefits which employee will receive in exchange of their services to the Tesco. Health and Safety Regulations Health and safety of the employees at their workplace is a major concern and this requires that employer follow all the regulations related to health and safety of the employees. Health and Safety at Work etc. Act 1974 regulates and define structure for encouragement, regulation and enforcement of health, safety and welfare at workplace. This act define duties of employee, employer and contractors for the safety at work premises. Human Resource Management Practices a. HRM Documentation Importantdocumentsrelatedtohumanresourcemanagementarejobandperson specification. Which are as follows- Job Description CompanyTESCO PostHuman Resource Executive Report toHuman Resource Manager QualificationMBA or equivalent qualification ResponsibilitiesAssistingmanagerinrecruitmentand
selection,performancemanagementand payroll processing Person Specification Title of the jobHuman Resource Executive Qualification requiredEssentialDesirableMet MBA or equivalent qualification MBA or equivalent qualification MBA Need of Experience1-2 years1-2 years1 year Personal characteristics& conduct Managerial Skills,good communication skills, interpersonal skills, Organizational skills,team workingskills, abletoexecute interviews, effectivewriting skills Managerial Skills, good communication skills, interpersonal skills, Organizational skills,team management, leadershipskills, executing interviews Managerial Skills, good communicationskills, interpersonalskills, Organizationalskills, teammanagementand abilitytoexecute interviewsandwriting skills. Rolesand Responsibilities Assisting managerin recruitment, Trainingand Development. Compensation Assisting managerin recruitment, Trainingand Development. Compensation Managementof recruitment,Training andDevelopment. Compensationand Payroll.
and Payroll.andPayrolland assisting manager inperformance managementand executionof performance management system. Interview Checklist This document contains what interviewers is looking for in an interviewee and what specifications have met in the interviewee. Interview Checklist in Tesco is as follows- Particulars Arrive on TimeEarlyOn timeLate Professionaldressand act Not professionalProfessionalAbove required DocumentsIncompleteCompleteAbove required GreetingsImproperProper ConfidenceUnderconfidentConfidentOver confident Communication skillsBadGoodBest Qualificationaccording to job role Under qualifiedQualifiedOver qualified ExperienceLess than requiredAdequateMore than required
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Job Advertisement Looking for HR Executive at Tesco Experience - 1-2 years Qualification – Masters in Human resource management or equivalent qualification Salary – Best in Industry Roles and Responsibility – Assistance to Human Resource Manager in activities related to management of personnel b. Recruitment and Selection Practices Recruitment is the process where Tesco undertakes activity to attract competent and efficient employees to apply for the job in the organisation. Selection is process of selecting most suitable candidate for the job among those who have applied for the job in the organisation (Uzair, Majeed and Shakeel, 2017). Selection involves eliminating employees who are not suitable and selection is based on some of the test for candidates. These are primary and important HRM functions and for effectiveness of recruitment and selection some of the relevant factors are- Employee Relations,for internal recruitment employee relations play most important role because internal recruitment involves selecting one of the existing employee for the job in the organisation and many times this create internal conflicts and positive employee relations can restraininternalconflict.Employeerelationsarealsoimportantasevenaftereffective recruitment negative employee relations might reduce the efficiency of the recruitment and increase turnover of the employees in the organisation. Relevance of Employment Legislation compliance on the recruitment selection is that while recruitment and selection Tesco have to comply to some of the legislations which are Equality Act, as per this all the candidates which are part of the selection procedure need to be selected on the basis of their qualification and company cannot discriminate on any basis like their gender
and culture (Herschberg, Benschop and Van den Brink, 2018). Tesco needs to also comply with such laws and the laws might differ in different countries and Tesco have to consider the laws of that particular country in which recruitment and selection process is being carried out. CONCLUSION On the basis of above discussion it can be concluded that HRM practices are important for effective management of the employees. Being related with employees there are various factors that affect the practices of HRM in the Tesco and one of the factor is association of the employees and workers representation and other important factor of employment legislation.
REFERENCES Books and Journals Addison, J.T. and Teixeira, P., 2019. Strikes, employee workplace representation, unionism, and industrial relations quality in European establishments.Journal of Economic Behavior & Organization.159. pp.109-133. Barlow, P and et.al., 2019. Employment relations and dismissal regulations: Does employment legislationprotectthehealthofworkers?.SocialPolicy&Administration.53(7). pp.939-957. Bryson, A. and Bellmann, L., 2019. A special issue on workplace representation and its implicationsforworkersandemployers.JournalofParticipationandEmployee Ownership. Herschberg, C., Benschop, Y. and Van den Brink, M., 2018. Precarious postdocs: A comparative study on recruitment and selection of early-career researchers.Scandinavian Journal of Management.34(4). pp.303-310. Najeeb, A. and Barrett, M., 2019. Conformance or evasion: Employment legislation and employment practices in self-contained tourist resorts. Ressia, S., 2016. Person specification. InEncyclopedia of Human Resource Management. Edward Elgar Publishing Limited. Uzair, S., Majeed, A. and Shakeel, S., 2017. Recruitment, Selection Policies and Procedure.Int. J. of Multidisciplinary and Current research,5.