Human Resource Management in Service Industry

This presentation provides an overview of Human Resource Management in the service industry. It covers the role and purpose of HRM, human resource planning, the current state of employment relations, and the impact of employment law on HRM. The presentation also includes a conclusion and references.

HUMAN RESOURCE
MANAGEMENT IN
SERVICE INDUSTRY
(TASK 1)

Table of contents
 Introduction
 Role and purpose of Human Resource Management
 Human resource plan based on an analysis of supply and demand
 Current state of employment relations in a selected service industry
 How employment law affects the management of human resources
 Conclusion
 References

INTRODUCTIONINTRODUCTION
Human resource refers to overall staff working in an organization
who put efforts on regular basis to complete desired targets of business.
It can be considering as key resource of a business as it plays an
important role to conduct different operational activities and procedures
along with completing set objectives which facilitates to attain growth of
business in future.

Role and purpose of Human Resource
Management
Human resource management can be described as to manage overall
employees working in an organization through allocating desired tasks to
them.
Purpose of HRM
 Performance management and appraisal
 Achieve objectives
Role of HRM
 Recruitment and selection
 Training & development

Continue...

Human resource plan based on an analysis of
supply and demand
Human resource planning refers to continuous and systematic planning
or allocation of tasks and resources to make sure about optimum use
of sources along with attaining maximum outcomes.
 Importance of Human resource planning
 Need of analysing demand and supply
 Analysis of demand and supply for Hilton hotel

Continue...

Current state of employment relations in a
selected service industry
Employment relations can be described as relation between superiors and
sub- ordinates which is required to be strong which helps to achieve
targets through gaining better outcomes. In present context, an article
given by members of Travelweek where they have showed
information related to renewable of interest among Labour
Governments attempts to promote ‘partner-ship’ at work as well as
the influence of the European social agenda, which has encouraged
greater employee participation through a number of European Union
(EU) Directives.

Continue...
Collective bargains and negotiation – This can be described as current
employment relations in which employees put their views among trade
unions and employers are sufficiently capable to negotiate with scope of
effective relation of employment in Hotel industry.

How employment law affects the management
of human resources
Human resource management is required to update policies or rules
according to laws and acts of country because it is mandatory to
follow every legislation in proper manner while running a business.
 Health & safety at work act 1974
 Licensing act 1964
 Data protection act 1998
 Equality act 2010

Continue...

CONCLUSION
From the above report, it is conclude that human resource can be
described as overall staff working in an organization who put efforts
on regular basis to complete desired targets of business. It include
purpose of HRM including performance management & appraisal and
achieve objectives along with roles like recruitment & selection as
well as training & development.

REFERENCES
Loorbach, D. and Rotmans, J., 2010. The practice of transition
management: Examples and lessons from four distinct
cases.Futures.42(3). pp.237-246.
Meredith Belbin, R., 2011. Management teams: Why they succeed or
fail. Human Resource Management International Digest.19(3).
Wilson, A. and et. al., 2012. Services marketing: Integrating customer
focus across the firm.

Thank You