(ICT101) Assessment 3 : Introduction to Information Technology

Assessment 3
Semester 1, 2022
ICT101 Introduction to Information Technology
The contribution that Artificial
Intelligence can make in meeting the
challenges of AGL- Australian Gas Light
Company.
By: Aminul Islam
Student ID: CIHE22155
Submission Date: th may 2022
Word Count: 1624
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Executive summary:
The Australian Gas Light Company is an Australian gas and electricity retailer. It was formed in
Sydney in 1837 and AGL was the second company listed on the Sydney Stock Exchange in 1841 to
supply town gas for the first universal lighting of a street lamp in Sydney. The energy sector is one
of the most complex regions in the world. Economy It is a matter of increasing consumer demand
due to volatile commodity prices, regulatory flows, changes in climate change policy and adoption
of rooftop solar and personal battery storage systems. Success in the energy sector depends on the
company's ability to respond quickly, to collect large amounts of data from multiple sources, and to
work in close real-time. We have selected AI and ML topics for the report as shown below, AI / ML
applications bring integration of analysis, data science and automation that accelerate successful
digital transformation and fuel business results. This has led to indirect benefits such as improved
customer or civic service and top-line growth. Each company is challenged to stay competitive in
the market, increase revenue and reduce operating costs. AI is the single most powerful tool that
companies use to make informed decisions, drive new revenue streams, attract new customers, and
optimize the cost of doing business.
Table of Contents:
Executive Summary ........................................... 2
Table of Contents ...............................................2
Introduction ......................................................3
Body...............................................................4-5
References.........................................................6
Introduction:
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Business artificial intelligence (AI) is fast becoming a commonly used competitive tool.
Clearly, companies have argued in the past about the advantages and disadvantages of
AI. Creating predictive recommendations from better chat bots to data analytics for
better customer service, deep learning and artificial intelligence are seen by business
leaders as an essential tool in their many forms. This puts AI on a short list of
technologies that the company needs to not only look at, but actively explore how to
take advantage. It incorporates leading emerging technologies such as machine learning,
cloud computing and big data. 54% of executives say AI solutions have already
increased productivity in their business. These leaders are using AI to automate very
complex processes for older technologies; To identify historical information trends;
And to provide visionary intelligence to strengthen human judgment. AI back office
functions such as tax and finance, do more with less and look to the future. Other AI
uses (PWC hundreds, in each case of the economy) include financial planning, medical
diagnoses, customized retail offers, and individual customer behaviour models. Soon AI
will transform transportation, manufacturing, media and much more the place to start is
a business problem AI will probably be part of the solution for strategy setting,
customer experience and care, billing, compliance, procurement and logistics.
Companies will need a system of ROI that can capture the indirect benefits of AI, such
as freeing people from mundane tasks or improving decision-making. But the problem
is just beginning to be solved. Long-term success demands an AI-linked strategy.
AGL, Australia's leading energy company, is a leading integrated essential services
provider with a proud history of 185 years of innovation and a strong belief in progress
- human and technological. They provide 4.5 million gas, electricity and
telecommunications services to our residential, small and large business and wholesale
customers across Australia. They operate Australia’s largest power generation portfolio
with a managed generating capacity of 10,984 MW, which is about 20%. The total
generation capacity in the Australian National Electricity Market is 7 Using machine
learning, it can create innovative ways to manage and analyse the energy consumption
of its 3.7 million customers. They may allow customers to return power to the grid
which will help AGL generate additional revenue. One of the most dramatic changes
facing energy companies in recent years has been the rise of home-made electricity.
Many families have reduced their reliance on traditional energy retailers because of the
combination of solar energy, better batteries to store that energy, and environmental
concerns. However, some families move completely off the grid, and most maintain
relationships with companies such as AGL - either at the top - to increase power supply
or to sell additional power to the grid.
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