ContentsQuestion 1...................................................................................................................................................21.1 One-to-one interviews.......................................................................................................................21.2 Workshop..........................................................................................................................................21.3 Use of requirements gathering tools.................................................................................................21.4 Brainstorming....................................................................................................................................21.5 Current system documentation.........................................................................................................21.6 Questionnaires..................................................................................................................................21.7 Observation.......................................................................................................................................21.9 Prototyping........................................................................................................................................32 Question 2................................................................................................................................................32.1 Use case diagram...............................................................................................................................32.2 Use case list.......................................................................................................................................42.3 Travel Swipe card transaction system................................................................................................42.3.1 UC-1............................................................................................................................................42.3.3 UC-3............................................................................................................................................52.3.4 UC-4............................................................................................................................................63 Question 3................................................................................................................................................73.2 use case list........................................................................................................................................83.3 charge fare sub system......................................................................................................................83.3.1 UC-1............................................................................................................................................83.3.2 UC-2............................................................................................................................................93.3.3 UC-3..........................................................................................................................................103.3.4 UC-4..........................................................................................................................................114 references...............................................................................................................................................11

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