Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Determine and evaluate different sources of entrepreneurial ideas and innovation..............1 TASK 2............................................................................................................................................3 P2 The rationale and the market gap for a specific entrepreneurial............................................3 TASK 3............................................................................................................................................5 P3 Gap analysis in the evaluation of a specific entrepreneurial idea..........................................5 P4 Interpretation of data to provide evidence of market potential..............................................7 TASK 4............................................................................................................................................8 P5 SWOT analysis to assess the entrepreneur idea.....................................................................8 P6 Competitive and market environments in which the idea will be launched........................10 CONCLUSION..............................................................................................................................10 REFRENCES.................................................................................................................................12
INTRODUCTION Entrepreneur is an individual who starts and runs a small business firm by undertaking entire risks or uncertainties and rewards as well. The entrepreneur also known as innovator, producing goods or services, sources of new ideas and development etc. Therefore, to be a successful entrepreneur, there is requires continuously innovations and looking for various opportunities so that business can be grow or run in more effective manner (Farmer, 2011). Every individual try to develop their small enterprises by finding several opportunities and bring innovation, creativity or uniqueness in particular products or services so that number of customers can be attracted to satisfy desired needs or wants as well. This report is based on Cafe Cappuccino shop which is a new start up and established in London, UK. It will define about various sources of entrepreneurial ideas and innovation with the help of rationale and market gap. This assignment will support in analysing gaps and interpret data that helps in providing evidence of market potential. This will apply SWOT frame work to collate evidence that will be beneficial for entrepreneurial ideas. TASK 1 P1Determine and evaluate different sources of entrepreneurial ideas and innovation In the present scenario, many of individuals come up with new innovative ideas and creative thinking while starting a new venture or small business. They always focus on developingfirmsandgeneratemorerevenuesinaneffectivemanner.Itisthebiggest opportunities of individual that to come with unique ideas and generate higher profits by running small business firm. There must bes required to select best alternatives solution from various aspects or option as well. An entrepreneur is going to start a new cafe which is Cafe Cappuccino at London (Yao, 2011). This is not an easy task start a new business venture in the competitive environment because there are number of factors available that can affects on the business operations as well. Firm needs to considers various resources and better strategies to deal with theseforcesandrunbusinessinaneffectivemanner.Therearedefinedsomeexternal environmental factors that bring various changes as well as opportunities to develop particular business such as: ï·Political factors:In this included several political issues or conditions that influence business ideas and its operations as well. In this defined that government may have 1
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favourable conditions by undertaking tax rates, rules or regulations and restrictions etc. there are wide scope of selected start up as individual can generate higher profits by serving variety of coffees to customers so that they will be ready to get foods and beverages in more efficient manner. ï·Economical and Social factors:In this consider customers related factors that have major impacts on the organisational profits and its reputation (Kung, 2011). Company requires to analyse customers needs and demands by conducting small research of consumerbehaviour.Inthis,theywillanalysecustomerschoices,tastesand preferences so that they can implements the ideas as well as provide better quality of goods or services as per their requirements. These are very beneficial in generating more profits and biggest opportunities for a new start up. ï·Technological factors:in the present world, advanced technologies play an important role in increasing works productivity by making entire activities more effective and easy. Role of entrepreneur:an entrepreneur has major role in developing country as they contribute more in increasing economies and growth. They come up with new innovative ideas and effective plan while starting a small business. Entrepreneurs always focus on finding various opportunities and grab these to develop business firms in an appropriate manner. There are defines some major role of entrepreneurs such as: ï·Entrepreneurs helps in providing job opportunities for unemployed people. ï·They support in improving economic conditions and country's infrastructure. ï·Entrepreneurs support to social people for developing their living standards. Types and scope of innovation: In this defined that entrepreneurs are needed to bring unique ideas and creativity in producing goods or services so that customers can be attracted because there are lots of competition in the international market (Mcintyre, 2011). The Cafe Cappuccino has wider scope as they can achieve long term benefits and make customers loyal towards firm as well. Innovation and invention:It is concern with two different concept as innovation and inventions are very important aspects for modifying and changing in business operations, products or services, and create new ideas or innovations so that particular goals or objectives can be achieved in well manner. 2
In the food and beverage sector, there is necessary to identify potential customers and target audiences by analysing their needs, demands and expectation regarding any goods or services. with the helps of proper study and research, entrepreneurs can find the potential customers so that they can satisfy their desired needs and wants in easy manner. Marketing segmentation:ï·Geographic:In this, market are segmented as per the areas or locations. Entrepreneurs have to make decisions about new start ups and also analyse the particular area for providing goods or services (Shepherd, 2012). in this included rural, urban and hilly area for reaching at potential customers.ï·Demographic:It is best idea or methods for finding appropriate customers who are interested to have coffee over there. It is known as demographical segmentation which is based on customers age, gender, income statements, religion and occupation. ï·Behavioural:In this consider customer's culture, behaviours, lifestyles, believes and many other things that has major impacts on the business operations. Entrepreneurs find their target audiences by undertaking customers buying behaviours so that they can be satisfied. Products or services: TangibleIntangible There are required better quality of goods or services which provided by the organisation aspercustomersneeds.Itwillhelpsin increasinghighersatisfactionlevelof consumer. The Cafe Cappuccino can make good image amongcompetitorsbyprovidingseveral products or services at effective price in well manner. Benefits:There are various benefits or advantages for The Cafe Cappuccino in increasing growth size and profits with very effective manner (Fuentes, 2010). They focus on building good relationshipamongcustomersbyprovidingbetterqualityofproductsorservicesinan appropriate manner. Porters 5 force modelï·Industry competitors:It can be seen that there are number of competitors available in the marketplace who are trying to generate more profits or revenues and also create better 4
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position at market. Therefore, for Cafe Cappuccino it is necessary to analyse various competitors and their strategies to capture the market as well as attracts customers for generating higher revenues in the market.ï·Bargaining power of suppliers:in the foods and beverage industry, It is necessary to consider suppliers power because they are essential in providing raw materials, beverages and other things that support in making different types of coffees with unique flavour as well (Korsgaard, 2013). Therefore, entrepreneur have to make better decisions regarding purchasing of such material on time so that the chances of delaying can be reduced.ï·Bargaining power of customer's:Customers are kings for every business organisation so it is necessary to satisfy customers needs or wantsby giving them better quality of products or services at affordable price as well. They can compare the cost factors with other companies and make decisions regarding purchasing of such products or services in an effective manner. This will support in making or creating strong relations among customers and make them loyal towards firm.ï·Threats of substitute:In the food and beverage sector, there are lots of competition as competitors are coming with substitute of goods or other services. entrepreneurs have to make strategies for building its goodwill or brand image. ï·Threats of new entries:It is another important factors that have major impacts on the business operations. Strong competitors are available in the marketplace and some new small start ups are also launching day by day which biggest threats for the Cafe Cappuccino restaurant. Gap analysisâ This is useto identify the gap between existing marketplace and expected market requirements. Through identifying this gap it will help to recognise potential market ofCafe Cappuccino. This gap analysis can be conduct through Mckinsey's 7S frame that has seven factors. These seven elements are given below - Hard S's ï·Strategy -Cafe Cappuccino can develop strategy to gain competitive advantage in the existing marketplace. As there are several companies are already providing same kind of products so it needs to create strong plan that can beat the competition in market. 5
ï·Structure âIt refers to structure of Cafe Cappuccino in which environment entrepreneur worksliketheirreportingstructure.Thisinformsabouttheirsubordinatesworks according to report their senior manager. ï·System âThis defines to conduct their daily operations and activities in which employees needs will be engaged. Soft S's ï·Style âThis is a leadership style of the enterprise and Cafe Cappuccino has a democratic leadership which also involves their employees in decision making. So that they can get new and innovative ideas. ï·Staff âCafe Cappuccino has approximately 6 members team that assist to conduct routine operations of the firm. ï·Skills âThere should be a skilled taskforce that can support in firm's activities like its cafe. The employees should be capable to prepare coffee and snacks that can attract customers. ï·Shared values -These are refers to the norms and standard ofCafe Cappuccino that guides employees behaviour and actions. Hence, this is foundation of the organization working ethics. TASK 3 P3 Gap analysis in the evaluation of a specific entrepreneurial idea Gap Analysis:In this consider the gap or difference between position of actual and benchmarking of company within define time period (Nassif, 2010). It shows the firm's desired place where they wants to go in which the first phase defines about actual or current situations of particularfirmincludingtheirbrandimage,financialpositions,employeesperformance, productivity level and many more. On the other side, second positions denotes the expected futures by undertaking present time as well. Therefore, the particular gap that occurs from their differences is known as gap analysis. It is necessary to review and inspect such gaps so that better strategies and actions plan can be formulated in an appropriate manner. It is particular study regarding customers needs or wants and employees current performance. The Cafe Cappuccino shop can consider this for making effective position and generate higher revenues through improving business performance in an appropriate manner. The future 6
expectancies can be create barriers while running business operations or functions. Market research can be helpful in reducing these expectancies in well manner (Ghobril, 2010). The Cafe Cappuccino is providing different types of coffees with various flavours which helps in attracts more customers towards firm. Data gathered by online media: In the present world, the online platform is best mode for collecting various types of data or information because it helps in providing media, websites and other tools that beneficial for identifying customers current demands and needs in an appropriate manner. It is a cafe shop which provide different flavour of coffee to the customers. FactorsGapSolutions BusinessIthelpsinanalysingthe customers ratios that lower There must be required proper planning regarding making or formulating new strategies. ApplicationItconsidertheappropriate informations regarding buyers behaviours. In this gather and interpret data about potential buyers for the purposeofpromotingnew application and services. In this, the current gaps can be reduced if the Cafe Cappuccino formulate effective strategies and make favourable decisions in an effective manner (Silva, 2010). They can use severaltoolsortechniqueswhichwillsupportinidentifyingthecurrentstates,present performance for the purpose of analyse gaps and then after they can create a bridge for meeting such gaps. This is an essential in attaining final goals or objectives in more efficient manner. 7
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The gap analysis can be identify and fill through better performance of company. It can be fill by undertaking various aspects such as expected and actual performances of firm so that company can make better decisions regarding utilising available resources (Jean, 2012). The market gap can be defines as the budget sales and the actual sales which will support in determining the profits gaps among real and expected as well. There are two basic research methods that are given below - Primary method â This method is used to get gather fresh information from people in order to know their perceptions and point of views. This is conducted for the first time that's why it caters fresh data from potential market. It can be conducted through observations, interview, surveys and so on. Secondary method â It is based on primary research method and it uses previous collected information to recognise needs and requirement of customers. This information can be gathered through observations, interview, surveys, newspaper, journals, research papers, etc. Questionnaire Q1 What are the major types of food available at Cafe Cappuccino? ParticularsFrequency a. Coffee17 b. Snacks13 Q2 Which age group of customers are mostly buying the food products? ParticularsFrequency a. Young people16 b. Adults14 8 0 5 10 15 2017 13 a. Coffee b. Snacks
Q3 Does Cafe Cappuccino have attained success in their business operations? ParticularsFrequency a. Yes21 b. No9 Q4 The products of Cafe Cappuccino are healthy to consume? ParticularsFrequency a. Yes19 b. No11 9 13 13.5 14 14.5 15 15.5 16 16 14 a. Young people b. Adults 0 5 10 15 20 2521 9 a. Yes b. No
Q5 Does the location of Cafe accessible easily to customer? ParticularsFrequency a. Yes22 b. No8 P4 Interpretation of data to provide evidence of market potential As per the gathering data or informations, it can be analyse that there are tough competition in the marketplace where better marketing strategies required so that better products or services can be sell to the targeted customers (Kraus and Kauranen, 2011). It is necessary to established effective marketing strategies which will support in increasing demands and goodwill in more effective manner. The Cafe Cappuccino requires to consider the best tools or techniques for promoting their business and goods or services so that goals or outcomes can be achieved in an efficient manner. They are requires to undertake some marketing tools and promotional strategies because it is a new business or cafe shop which launched in recent time so they requires to promote their business among customers for creating good positions into their mind 10 0 5 10 15 20 19 11a. Yes b. No 0 5 10 15 20 2522 8 a. Yes b. No
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in well manner. Marketing team will support in formulating strategies and business plan so that they can create awareness among targeted customers (Audet, 2012). One of the best method is social media as well as online platform in which a particulars business can be promoted. There are wide scope of the online method because it support in stay connected to every individuals towards with the help of internet. In this also consider a online campaigning which is a best suitable mode of increasing sales volume and generate demands among more customers in very efficient manner. The Email services is also one of the best method for providing various goods or services as marketing departments teams provide information regarding special offers, schemes and occasional sale which support in increasing demands and create customers awareness in more effective manner. The Newsletters are other important component for Cafe Cappuccino for providing various kinds of informations to the customers which will support in creating better relationship among customers. They undertake some attractive scheme and offers such as discounts, coupons and others codes that are beneficial for promoting the particular products or services in more efficient manner. The Cafe Cappuccino can consider customer's feedbacks after providing goods or services to them (Kotha, 2013). It is also helpful aspects in improving business performances for increasing their satisfaction level in an appropriate manner. Search Engine Optimization (SEO) is one of the best method for promoting business as most of firms have undertaken this for promoting their business among competitors. It is a modern method as user search about particular foods or beverages restaurants on google and find many of alternatives as per the fame or ranking positions. Every firm wants to get that positions by giving advertisements, pay per clicks, banners on social sites and own webpage as well. The Cafe Cappuccino can collect data or informations through internet, market research or survey and other ways. They also undertake market segmentations such as geography, psychography, demographic and consumers behavioural so that company can target the potential customers in an effective ways. This is also beneficial for taking business decisions as well as take corrective actions to attain future goals or possible outcomes as well (George, 2012). The CafeCappuccinocanundertakeonlinesurveysforcustomer'sfeedbackssothatbetter informationscanbeget.Thiswillsupportinimprovingexistsproductsorservicesby modification or launching new one so that they can be satisfied in more efficient manner. 11
Q1 What are the major types of food available at Cafe Cappuccino? ParticularsFrequency a. Coffee17 b. Snacks13 Total30 Mean15 Median15 Mode4 InterpretationâFrom the above figures it can be analysed that out of 30 respondents average 15 people are get products according to their requirement whether its coffee or snacks. They can find food items according to their choice. Q2 Which age group of customers are mostly buying the food products? ParticularsFrequency a. Young people16 b. Adults14 Total30 Mean15 Median15 Mode2 Interpretation âAs it can be clearly stated that out of 30 respondents average 15 percent young and adult people buys their preferable products. They can purchase coffee and snack items from Cafe Cappuccino. Q3 Does Cafe Cappuccino have attained success in their business operations? ParticularsFrequency a. Yes21 b. No9 Total30 Mean15 Median15 Mode3 12
Interpretation âThere are average 15 people who favours thatCafe Cappuccino attained its success in marketplace. As they serve people customized products that attracts them and that aims to achieve success. Q4 The products of Cafe Cappuccino are healthy to consume? ParticularsFrequency a. Yes19 b. No11 Total30 Mean15 Median15 Mode8 Interpretation âFrom the above statistics it is clear that out of 30 people there are average 15 people who voted in the favour of healthy products of Cafe Cappuccino. They does not find any hygiene issue regarding food items. Q5 Does the location of Cafe accessible easily to customer? ParticularsFrequency a. Yes22 b. No8 Total30 Mean15 Median15 Mode6 Total21 Interpretationâ There are average 15 people who favours towards easy customer approach. This is one of the biggest reason of its success because people can reach easily reach to the cafe. 13
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TASK 4 P5 SWOT analysis to assess the entrepreneur idea It is necessary for the organisation to perform internal analysis so that all factors can be examined effectively in order to determine the impact which can be positive and negative. SWOT analysis is performed that include analysing strengths, weaknesses, opportunities and threats so that effective decision can be made accordingly (Abu, 2012). It is very much indispensable to perform the analysis so that proper steps can be taken by management in order to minimize threat that may hinder the performance of coffee shop. SWOT analysis of âThe Cafe Cappuccinoâ is described below: Strengths ï·The quality of coffee offered by them have allow them to gain high market share. ï·The physical appearance of shop have gained interest of large number of customers. ï·They offer different type of offers and discounts to their regular customer. ï·They render full attention on health and safety of employees as well as customers. ï·The prices charged by them is affordable (Burg, 2012). ï·They have also formulate plans to carry out CSR activities in order to uplift the environment in which it is operating. Weaknesses ï·Staffmembersarenottrainedproperlywhichhindertheiroverallgrowthand development. ï·Proper training are not imparted to staff people as there are number of customer's complaints registered regarding their misbehaviour. ï·Modern and advanced technology has not been adopted. ï·Availability of different type of resources at proper time period. Opportunities ï·Grab the number of advantages that is available in competitive market place. ï·Introduce number of innovative process so that modern needs could be fulfilled. ï·More attention and efforts must be executed to supply healthy food products to their customers so that they remain satisfied and contended (Perrini, 2010). ï·It should offer different types of dishes to distinct segment of customers by adopting new variety of recipes. 14
Threats ï·Presence of number of competitors in same segment pose a huge threat in front of âThe Cafe Cappuccino:. ï·Adopting different rules and regulations that are formulated by government body can cause several type of hindrance in overall performance. ï·The potential customers can withdraw their percentage of share if their needs and wants do not get satisfied. As it is a newly established venture hence may face number of difficulties in various aspects. P6 Competitive and market environments in which the idea will be launched In this define a proper study and research regarding particular market which is necessary to identify customers, competitors, demands and choice of behaviours so that predetermine goals or objectives can be achieved in more efficient manner (Vurro, 2010). There must be requires to analyse several environmental factors that have major impacts on the business operations and its functions as well. There are more competitors available in the business environment therefore, Cafe Cappuccino requires to formulate strategies and also make effective plans so that they can survive in the competitive environment in more efficient ways. The Cafe Cappuccino is a new small venture that opened in recent time and they are serving various types of coffees to the people foe satisfying their desired needs or wants. They are requires to make better strategies with the help of analysing target customers by conducting survey so that company can identify their desired needs, wants and current trends which support in producing best goods or services as per their requirements (Costanzo, 2010). It is very difficult to start a new venture and launching it into marketplace so an appropriates idea and plan required for promoting such business in an effective manner. There are also necessary to conduct market research for screening environment and its factors such as internal and external that have major impacts ons the sales of products or services. these forces can affects on the company's profits or productivity in several ways. Marketing study and tools bring several opportunities for developing firms so Cafe Cappuccino have to grab such opportunities for getting success. This will support in attracting more customers and make them loyal so that sales or profits can be increased in better ways. Porter's five force model 15
Bargaining power of customers âThere are several customers who can decrease the cost ofCafe Cappuccino products. As there cafes are already existing in the market who are offering similar products so it is necessary for the cafe to stay on low cost. This strategy can pull the customers. Bargaining power of suppliersâ As Cafe Cappuccino is a small firm and it has a few suppliers of raw material. That's why it has less bargaining power to switch supplier because it can be costly for it. This expense will reflect on its increasing prices of food items that has potential to decrease the customer satisfaction and they can also switch their products. Threats of new entrantsâ Cafe Cappuccino should innovate and include new products that cannot be overtake by others. As others are looking for drawbacks to make their product popular among target customers. This can be beneficial for new entrants and it will be harmful for cafe because new comers can attract customers. Threats of substitutesâCafe Cappuccino should provide quality and cost effective products because customer has power to substitute their products with others. As there are several several other products that has same flavour, in order to exist in the marketplace it should maintain quality of the products. Industry rivalryâ There are so many rivals in marketplace that's why Cafe Cappuccino needs to develop effective strategies that can support it to stay in market. Therefore, it should utilise aggressive marketing that can attract customers. PESTELAnalysis Political factor âCafe Cappuccinois encouraged by Brexit as it is a small firm that needs to be supported by the government of UK. Hence, it also contributing towards the nation economy that's why it is supporting by government legislation. Economical factorâ The firm is going to be established in London that has a high per capita income that's why customer can pay premium price of the product. It is beneficial for the firm. Social factorâ As the customer purchasing behaviour impacts on the growth of Cafe Cappuccino. But UK has high growth rate that's why people can easily buy products according to their requirement. They will not prefer cost of the products when they really needs that product. Technology factorâ In present time, customers are prefer to purchase product through internet. That's why Cafe Cappuccinocan tie up with any local food delivery app or can take 16
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orders on their Facebook page and telephone. This will enhance their visibility among customers and it will also attract potential market to increase sales of business. Environment factorâ Customer are more attracts towards brand image of a business. Cafe Cappuccinocan establish its image through participating in environmental activities that can capture attention of prospect customers. It will increase customer range. Legal factorâ There are some norms and legislation of the country that has to be followed by organisations. Cafe Cappuccino is abide to obey these rules and it violates that then it have to pay fine for it. CONCLUSION From the above business report it has been concluded that entrepreneurs are always taking risk when they are starting a new venture as have to prepare themselves for the future circumstances. The main aim of establishing ventures is linked with achieving success and profits in their business activities and developing innovative ideas which are beneficial for the development of the economy. There is need of analysing the needs and wants of customers in order to provide them services according to the requirements. The new ventures are established by enterprise in order to develop new thoughts and ideas which are useful foe them in order to achieve compensative advantages. 17