Impact of Artificial Intelligence on Leadership and Performance of Public Organizations: A Study

In this research we will discuss about artificial intelligence and below are the summaries point:- Artificial intelligence (AI) has a significant impact on the leadership and performance of public organizations. The research aims to explore the influence of AI on government organizations in UAE and its implications. The study focuses on the benefits of AI, such as improved efficiency and time-saving, in enhancing organizational processes.

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Impact of the artificial intelligence on leadership and performance of public
organizations

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Table of Contents
Introduction...........................................................................................................................................2
Overview and significance of the proposed study.............................................................................2
Aims and objectives...........................................................................................................................2
Research questions............................................................................................................................2
Literature review...................................................................................................................................3
Research methodologies.......................................................................................................................6
Research design.................................................................................................................................6
Research strategy..............................................................................................................................6
Data collection method.....................................................................................................................7
Sampling process...............................................................................................................................7
Data analysis......................................................................................................................................7
Ethical considerations........................................................................................................................8
Outcomes and implications...................................................................................................................8
Expected timeline..................................................................................................................................9
References...........................................................................................................................................10

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Introduction
In the field of computer science, artificial intelligence is defined as machine
intelligence which is demonstrated through machines and computer devices. it is one of
the advanced technology that emphasized the creation of intelligence machine that
works and reacts like individuals. Artificial technology plays a major role in the field of
leadership that has the potential to control and monitor the physical devices of
consumers. Many government and private organizations in Abu Dhabi use such kind of
technology for improving their performance and productivity. This research report will
discuss the impact of AI technology on leadership and performance of the government
organizations in UAE.
Overview and significance of the proposed study
In this modern era, the use of artificial intelligence is growing rapidly and many
business industries are using this innovation because of their several benefits such as
more efficient, take very less time, easy to understand and many more. It is observed
that most public organizations in the UAE are developing the AI technology to enhance
routine or inefficient processes in their business. This technology has the ability to
eliminate a level playing field which creates and produce a growing concern about its
overall power and it also increase the future workforce. The significance of this study is
to understand the phenomena of artificial intelligence with their impacts and how this
technology helps public organizations in Abu Dhabi for improving their performance.
This study will be conducted to gather knowledge in the field of artificial intelligence
and discuss their impacts on leadership skills.
Aims and objectives
There are many aims and objectives of this study which are described below:
 To highlights the impact of artificial intelligence on effective leadership
 To analysis the importance of artificial intelligence for improving the
performance of the public organizations in the Abu Dhabi
 To enable a deeper understanding of the artificial intelligence and their
importance in the government organizations

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Research questions
 What is the fundamental concept of artificial intelligence technology?
 How AI technologies affect the leadership skill in the organization?
 What is the role of artificial intelligence in the public organization in Abu Dhabi
and how it increases the performance of the organizations?
Literature review
Today, the use of artificial intelligence technology is increasing very fast and
many business industries are using this approach because it has the capability to
increase the performance and productivity of their business. There are many authors
and researchers provided their views on this topic and they observed that artificial
intelligence affect the leadership style in the organization and it is used to transform the
18requirement process in the leaders. According to Access Partnership, (20 ), AI is one
of the biggest changes in the field of information and communication technology and it
plays a major role in the leadership. It provides the video interview technologies to the
leaders which can help them to analyse the individual’s facial expression and
personality traits. The researcher also evaluated that AI technology can employ the
intonation and semantic analysis to glean information about an individual form the
words they utilize and fluctuations in their vocab.
18Buller, (20 ) analysed the people are better judges of character as compare to
the machines but recruiters in the large business industries require to have an
enormous number of this conversation and they want to maintain the consistency. So,
they can adopt the artificial intelligence to effectively pre-select the individuals and
candidates for the job and it also helps companies to identify the best leaders. The
recent survey investigated that around 66% of organisations in the Abu Dhabi are using
artificial intelligence technology for controlling and monitoring their physical devices.
1In the year 20 6, the artificial intelligence increased the performance of the
government organizations in the Abu Dhabi by 45% that time it also increased the 33%
of security risks in the system (Patel, et al., 2009).
According to Dignum, V., (2009), artificial intelligence is integrated into more
operations within the organizations and authorities and the fundamental equipment’s
of the leadership must be refined across few levels such as strategy, consumer

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experience, leveraging techniques, and human capital. It is observed that business
strategies are planned and implemented with the help of artificial intelligence (Hejase,
1Al-Shamisi, & Assi, 20 4). In which the author conducted a literature review to
understand the opinions of the other individuals on this topic but they did not provide
in-depth research about artificial intelligence. This literature review reduces such kind
of research gaps and discusses the impact of AI technology in leadership and
performance of the government organizations in the UAE. Feather, (2009) explained
that the importance of the artificial technology is to enhance, augment, and ultimately
replace individual’s intelligence which is mainly regarded. A recent study suggested that
there is no reason to believe that leadership will be spared the impact of artificial
intelligence technology.
According to 1Hejase, Al-Shamisi, & Assi, (20 4) it is very likely that artificial
intelligence technique will supplant various aspects of the hard factors of leadership
style which is responsible for the raw cognitive process. The author also suggested that
in future such kind of innovation will lead to the best emphasis on the leadership
elements like personality traits, behaviors, individual attitudes which allow consumers
to achieve their goals and objectives. It is estimated that Aabar investment, Dubai world,
Abu Dhabi Amiri flight and many more organizations in the UAE were implemented the
artificial intelligence technique and they have increased their performance by 55% in
18last three years (PWC, 20 ). To select the better leadership is one of the biggest issues
for every organization for which all these organizations developed the AI technology
which helps them to select the best leaders in their business which can increase their
productivity.
1Hess, & Bacigalupo, (20 0) provided their views on this topic and argued that
artificial intelligence has the power to amplify individual potential and in the business
industries, it can be a transformative and effective approach. The author also described
that the implementation of AI technique in the organization can increase the
requirement of leaders to be adaptable and it also help leaders to motivate the
individuals and employees in the workplace. It provides a platform to the leaders for
improving their skills and experience and hires the best teammates in the organization.
A recent study evaluated that most leaders are adopted the artificial intelligence
technique and they can easily identify the issues which may arise in the workplace

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(Shih, et al., 2009). The traditional leadership theories are not able to find the key
factors that reduce the efficiency of the employees in the workplace but AI technology
has the ability to motivate employees and control their performance.
In this generation, many government organizations like Abu Dhabi Terminals,
Emirates (airline) and many more depend on the information technology which can
impact on their leadership and lack of security can influence the problem of hacking or
data breaches. Security of information is one of the crucial step and leaders uses the
unauthentic servers or networks that can affect their performance.
According to 11Hess, & Bacigalupo, (20 ) artificial intelligence technique is going
to be a big game changer in the government sectors and it could contribute around
1$ 4.4 trillion to the global economy in the year 2030. This technology plays a significant
role in the public organizations in the Abu Dhabi that has the capability to gather the
performance of their business. 1Hess, & Bacigalupo, (20 3) identified that there are
many advantages of artificial technology in the workplace, for example, error reduction;
enhance productivity and performance, digital assistants, and many more. Unlike the
individual, such kind of technology cannot enhance with experience which changes
their responses in accordance with the changing environments.
The main application of artificial intelligence in the organization is that it
provides the data analysis approach by which companies can easily analysis and
maintain a large amount of data. Such applications also help public organizations in the
UAE for growing their businesses and performance. 1Hussain, & Al Alili, (20 5) observed
that security is one of the biggest issues of artificial intelligence that can affect the
performance of the organization because it uses the internet connectivity's which are
associated with the cyber-crimes and attacks. it increases the overall performance of the
organizations by reducing the products costs, developing a better decision-making
process, controlling and managing the data or information of consumers and meeting
the demands of the clients.
The author conducted a survey to gather the views of the other individuals and
they estimated that the AI technology effectively increases the performance of the both
private and government organization in the Abu Dhabi if they design and implement in
an effective manner. According to 8Karaboga, & Basturk, (200 ) the artificial

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technologies have a large impact on the performance of organizations in the UAE
because it allows them to correlate data or information and produce insights which
were not possible before so companies can take the better possible decision. The
artificial intelligence also optimizes the performance of the business and many largest
corporation sectors use the machine learning and intelligence techniques to control and
manage the physical devices from any location ( 1Zeng, Chen, Lusch, & Li, 20 0).
Research methodologies
Research methodologies are defined as the process which is utilized to gather
facts and data about the investigation. It consists of both theoretical and statistical data
about the research topic and it also involves different types of techniques, approaches,
and philosophy at the time of the investigation. An effective selection of the research
approach will help the author to achieve the objectives of the investigation and assist
the investigator for reducing the issues or challenges faced during the investigation. The
main objective of this research is to analyze the impact of the AI technology on
leadership and performance of the organizations in the UAE. Numerous studies and
research papers will be discussed in this investigation to maintain the balance between
artificial intelligence and related information. The aim of developing such
comprehensive techniques and approaches is to ensure the equality of the investigation
along with the dependability of the data gathered for the study.
Research design
In this study, both quantitative and qualitative research designs will be used
which is also called the mixed research design. In quantitative research, the data or non-
theoretical information will be gathered from the survey and interview but in the case
of qualitative research, information will be obtained from the individuals, previous
investigations, and literature review in order to understand their views on the artificial
intelligence. The evaluation based on the survey and case study will assist the author in
achieving the goals and aims of the research.
Research strategy
In this study, the relevant data or information will be gathered with the help of a
survey through a questionnaire in order to obtain the feedback of the individuals. Such
type of process will help research scholar to collect the first-hand data about the

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research topic and Microsoft word will be involved for preparing the questionnaire.
Individuals and experts will receive the survey with the help of social media networks.
A literature review will be included to collect the secondary data about the research
topic and it also reduces the research gaps in the previous investigation. The theoretical
information about artificial intelligence will be collected from the journal papers, books,
online websites and many more but primary data will be gathered with the help of a
questionnaire.
Data collection method
In this study, primary and secondary research methods will be involved for data
collection regarding the research topic. The secondary data will be collected through
literature review, journal papers, previous investigation, and books. The primary data
will be gathered by using survey, case study and observation and a questionnaire will be
developed to understand the views of other experts. By using both these techniques the
researcher will gain an effective conclusion at the end of the investigation and they will
achieve the goals of the research.
Sampling process
In this research paper, the investigator will involve a probability sampling
technique since the topic of the research is subjective in nature. The random sampling
process will be involved in this investigation to gather the data or information on a
random basis that can help for the reduction of the risk during research. The technique
of non-probability will be avoided by the author at the time of investigation to ensure
that biases did not result in influencing the outcomes of the paper.
Data analysis
It is a kind of process which is used during research to evaluate the secondary
and primary data regarding the research topic. With the help of this technique, the
researcher can easily interpret the relevant information collected by using qualitative
and quantitative methods. In which the researcher will involve the content analysis
process to identify the importance of the artificial intelligence technique for improving
the performance of the public organizations in the UAE. There are few other processes
and methods which can be used for data analysis such as statistical, disclosure and
many more.

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Ethical considerations
The researcher would use the security and privacy act to control and maintain
the secrecy of the research candidates throughout the accomplishment of the
investigation. For providing the credit to the other authors the researchers will use the
in-text citation in each paragraph of the study which will assist to achieve the accurate
and consistent results. In order to maintain the quality of the research, the investigator
will use own words during the writing of the research.
Outcomes and implications
From this investigation, the researcher will gather the concept of artificial
intelligence and readers will easily understand the impact of the AI technology on
leadership. Researchers will analyze the significance of the artificial intelligence in the
public organization in Abu Dhabi and it has the potential to increase the performance of
their business. In the future, every organization in the UAE will adopt the AI technology
due to their advantages such as more efficient, low power consumption, easy to
understand and so on.
In this study, researcher founded that AI technology affect the leadership in the
workplace in both positive and negative manner but the rate of positive impact is very
high. By using such kind of technique, leaders can easily identify the key factors that
increase the problems and issues in the workplace and they can monitor the
performance of the employees. The main research gap of this study is that researcher
did not provide limitations and drawbacks of AI technology in the organization and it
also provided only theoretical information about research topic which can create a gap
between the topic and related information. The implication of this study shows the
researcher should involve the limitations as well as drawbacks of the artificial
intelligence which will affect the future research.

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Expected timeline
Activities Early
Day
Latte
r Day
Durati
on
(mont
hs)
Selection of investigation concern 125- -
19
25-3-
19
2
Development of aim and goal of the study 26-3-
19
26-5-
19
2
Obtaining data with the help of a survey through
questionnaire and literature review section
27-5-
19
27-
1 12- 9
7
Enclosing the questionnaire 82 -
12-20
82 -
03-20
3
Choosing the right sample size through feasible sample
technique
29-
03-20
29-
05-20
2
Valuation of statistics with findings 30-
05-20
30-
12-20
7
Final report making 10 -
12-20
10 -
105-2
5
Report submission 02-
105-2
02-
11-
12
6

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References
18Access Partnership (20 ).
Leading by Example: the UAE’s Bid to Champion the AI
Revolution. Retrieved from: https://www.accesspartnership.com/leading-by-
example-the-uaes-bid-to-champion-the-ai-revolution/
18Buller, A. (20 ).
UAE makes artificial intelligence leap. Retrieved from:
https://www.computerweekly.com/news/252435433/UAE-makes-artificial-
intelligence-leap
Dignum, V. (Ed.). (2009).
Handbook of Research on Multi-Agent Systems: Semantics and
Dynamics of Organizational Models: Semantics and Dynamics of Organizational
Models. IGI Global.
Feather, R. (2009). Emotional intelligence in relation to nursing leadership: does it
matter?.
Journal of Nursing Management,
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11Hess, J. D., & Bacigalupo, A. C. (20 ). Enhancing decisions and decision-making
processes through the application of emotional intelligence skills.
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Decision,
49 1 1(5), 7 0-72 .
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1Hussain, S., & Al Alili, A. (20 5). Soft computing approach for solar radiation prediction
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(SEGE), 20 5 IEEE International Conference on,
12 1(2), pp. -6.

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8Karaboga, D., & Basturk, B. (200 ). On the performance of artificial bee colony (ABC)
algorithm.
Applied soft computing,
8 1 8( ), 6 7-697.
Patel, V. L., Shortliffe, E. H., Stefanelli, M., Szolovits, P., Berthold, M. R., Bellazzi, R., & Abu-
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18PWC (20 ).
Which regions will gain the most from AI? Retrieved from:
1https://www.pwc.com/m /en/publications/potential-impact-artificial-
intelligence-middle-east.html
Shih, M. L., Lin, S., Hsiao, S. H., Huang, L. M., Chiu, C. C., & Chen, K. Y. (2009). The study of
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