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Impact of Customer Service Doc

Added on - 23 Nov 2020

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How business Operate
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1...........................................................................................................................................1Discussing the various types of organisation which are under the public and private sector.....1Various types of structures within the business..........................................................................1Impact of the local, global and national economic environment on the business......................2TASK 2...........................................................................................................................................2Importance of accounting in the business..................................................................................2Functions of human resource department..................................................................................3Features of employment legislation...........................................................................................3TASK 3............................................................................................................................................3Interpret profit and loss account..................................................................................................3TASK 4...........................................................................................................................................34.1 Role within a team................................................................................................................34.2 the stages of team development...........................................................................................44.3 motivational theories............................................................................................................54.4 different types of leadership style........................................................................................5TASK 5...........................................................................................................................................65.1 impact of customer service...................................................................................................6CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................7
INTRODUCTIONThis refers to starting the business and its working. For starting any business person orthe owner will add additional features of it.British multinational chain Tesco is taken fordiscussion which has headquarter in London, England.innovation is needed in the business. Itwill help in selling the product or services. This study will explain about the differentorganisation coming under the public and private sector. It will more explain about the variousstructures of the organisation. This study will explain about the impact of local, global andnational economic environment on business. Furthermore, it will tell about the importance ifaccounting in business. This will more study about the developing team and employmentlegislation. This will more study about the different functions performed by Human resourcedepartment.TASK 1Discussing the various types of organisation which are under the public and private sector.There are different types of organisation which are under public and private sector in UKcountry. These arePrivatePartnership - in this type of business people who are involved are two or more than twopersons. Before entering in business people must register himself in the Partnershipbusiness. In this involves the address of the people, name of the partners, name of thebusiness, capital distribution and profit sharing.Ratio in which profit is distributed isaccording to the money and knowledge invest in the starting.Joint stock company - risk is more involved in this. Capital is raised by selling of sharesof diverse range. Shares are purchased by those persons are called shareholders.Thebody who is managing this type of company is called Board of Directors and has thepower of taking decision.PublicGovernment companies- in this type of the organisations, government involvement ismore than compared to other.In this 50% of shares or more than that is owned by thelocal government.Other than that remaining shares is owned by the individuals who hasshares of company.1
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