This presentation analyzes the impact of digital technology on Primark, UK, a leading retail chain. The study explores the use of various technologies, including cloud computing, social media, mobile technology, big data analytics, and artificial intelligence, across different areas of operation. The analysis reveals the satisfaction levels of employees towards the impact of these technologies and identifies both positive and negative impacts on the business. The presentation concludes with recommendations for overcoming limitations and maximizing the benefits of digital technology in the retail sector.