Table of Contents INTRODUCTION...........................................................................................................................1 P3 Research Methodology...........................................................................................................2 P4 Data analysis...........................................................................................................................5 P5 ppt.........................................................................................................................................19 P6 Reflection on the effectiveness of the research methods applied.........................................19 P7 Alternative............................................................................................................................21 CONCLUSION.............................................................................................................................21 RECOMMENDATION.................................................................................................................21 REFERENCES..............................................................................................................................23
Topic:“To determine the role of globalisation is driving business success. INTRODUCTION Globalization is considered as one of the most beneficial process in which any businesses will grow more and more. It is the procedure by which organization or another business develop and improve international impact or stray operating into international level. Globalisation is process of integrating and interaction among government of various country, people and organizations, it is the procedure driven by global trade and investment by data technology.It includes concept of delivering services, products, resources of nation from other capital, it is one of the best way to expand any business from another country. With the help of globalisation process any company can bring many opportunities as business growth which is beneficial for them. In other words, globalisation is how nation are coming together in same platform as one big economy, taking intraregional trade easier. Companies in UK adopt globalisation system for the main purpose of improving their transport and making international travel easy. It offers huge range of markets to large organization and also give them with resources of cheap lobar, from strictly economics point of view, globalisation is the efficient form of allocation. It is very important for business growth as it helps to drive businesses mores and more rather than before. Globalisation is free action of services, goods and people across the world in integrated and seamless manner. It leads to increase business competition, these competitions is related to services and products price and cost, technological adaption, quick production by organization etc. that impact on business. As globalisation it affects McDonald's company growth and profit margin the most. Overview of company- McDonald's is American fast food firm which is founded in 1940 as the restaurant, Richard and Maurice McDonald's is the founder of company. They both name their businesses as the hamburger stand and after turned firm's into franchise with Golden arches trademark. Organization is considers as the world's biggest restaurant chain by revenue, they serve over than 69 million consumers daily in over 100+ countries across 38,856 outlets. McDonald's is best known for their cheeseburgers, hamburgers, French fries as well as they also include feature of chicken products, soft drinks, milkshakes, breakfast items, different types of meals, desserts and wraps. In outcome to negative backlash and changing customers tastes because of unhealthiness of its food items, organization has included to their menu, fish, fruit, smoothies and salads. 1
Aim: To research about the concept of globalisation and its influences on business growth and success. Objective: ï‚·To identify the meaning of globalisation. ï‚·To determine the role played by globalization in taking the business successful in marketplace or the world. ï‚·To identify the various ways that helps in driving business success of McDonald's. P3 Research Methodology Research methodology is one of the process that has been used in research project to gather data and information for the purpose of making project. Methodology include interviews, publication research, surveys or another research techniques and methods that could additional both historical and present information. Research method is defined as the guidelines or measures that are followed by for bringing out research procedure in most fine manner. Researcher will take present research effective methods which helps in appropriate assessment of information related to globalization and its impact on McDonald's success. Descriptive, quasi experimental, correlational and experimental are the four types of research methods that helps to accomplish research project effectively. Research philosophy:It is content about the term in which information about project or research will be collect, used and analysed. In essence, including research philosophy in this research project includes being aware and formulating researcher assumption and beliefs. Effective adoption and setting up of research philosophy will contribute suitable carrying out and planning of information assessment and evaluation system connected to investigating the globalization role in driving McDonald's business growth and success. It helps in developing affirmative knowledge and outlook which can be followed by investigator in order to achieve suitable and desired output connected to investigation procedure carried out. Interpretivism, realism and positivism are the three kinds of research philosophy. Interpretivism is lay emphasis onappropriateinterpretationofvariouscomponentsconnectedtoresearchprocedure. Interpretivismresearchphilosophyhelpsindevelopingorimprovingconscientiousness, knowledge and meaning that the title or research procedure. It relays on qualitative analysis of information and data and includes factors attendant to human interest. For the recent research 2
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project researcher used interpretivism research philosophy which helps a lot to accomplish this research. Research approach:It is the main technique or method of research procedure that will carrying out investigation process. Research approach is considered as process and plan that consist of steps of wide assumption to detailed methods of data analysis, interpretation and collection. Proper selection of research approach lead to placing up of suitable guidelines affiliated to information assessment and evaluation method. Research approach play essential role in execution of data evaluation and assessment process. Research process help in developing suitable and effectual understanding related to growth measures that will support in maximizing knowledge related to feasibility of development measures which has been carried out by organization. Deductive approach is formulated as the bunch of hypothesis for this research project that need to be rejected or confirmed during research procedures researcher would be following the deductive approach. In present project researcher of this report has been chosen inductive research approach as it helps a lot in it. Inductive approach is starts with theories and observation that is proposed towards the end of research procedure as outcomes of observation. Inductive approach is used to carried out the impact of globalization as they driving factor of business success. Inductive approach is related to qualitative research based on analysing data and measure its effectiveness within this research. Data collection:It is the procedure of gathering information and collecting data related to chosen topic. Data collection collect details from relevant topic to find out the best outcomes to research issues, it also helps to evaluate results and test hypothesis. It can be divided into two categories such as primary technique of data collection and secondary method of information gather. In other words it considers as one of the most essential part of research process that contribute to measure and gather data on targeted variables in the established program, which the able one to answer relevant query and measure results. Secondary data is kind of data that is already been published in newspaper, books, online website, magazines etc. on the other hand primary data is one of the best data collection method that helps to collect information about chosen topic deeply. For present research, researcher has been used primary data collection technique, that is divided into two types qualitative and quantitative. Quantitative is based in mathematical calculation in different formats and qualitative do not include mathematical or 3
numbers calculation. It closely based on words, feeling, emotions, sounds, colours and another factors that are non quantifiable. Research types:Qualitative and quantitative are the two types of research that has been very helpful in process of research. Quantitative research include four types of designs such as descriptive,quasiexperimental,correlationalandexperimental.Inthisresearchproject researcher chosen quantitative research that help in exploring data in detailed or effective manner. Quantitative method express objectives measurements and mathematical, statistical and numerical analysis of information collected through questionnaires, polls, manipulating pre existing statistical information and surveys using computational process. It can be applied with shorter duration of time compared to qualitative methods as it is cheaper to apply. Sampling:Followed by selection of appropriate research philosophy and data assessment approach, this must be said that decent planning of information evaluation will include sampling procedure. The appropriate data sampling measures has been carried out by researcher to measure extent of research procedure that is been determined by researcher. The effective data sampling is needed to be select which helps in setting up of proper framework and allocation of assets that is taken in consideration by quester. Sampling method will help in examining data in effective manner and most suitable way. About 30 workers of McDonald's are chosen as respondent to participial in research procedure as whole. Ethical consideration:Ethical consideration is considered as one of the most important part of this research project. It can be specified as the essential section of research, include researchparticipantsmustnotbesubjectedtoharminanytermwhatsoever.Ethical consideration in investigation is critical, ethics is the standards or norms for conduct that distinguish between wrong and write. It helps to evaluate difference between unacceptable and acceptable behaviours. For present report researcher should consider all the ethical norms and follow it as entire process of this research. They cannot share any information related to topic and make privacy. They should not harm anyone during collecting data relevant to chosen topic, researcher need to follow or adopt all the ethical principles which is essential for project accomplishment. Investigator should respect for confidentiality and anonymity and also respect for fidelity and dignity. 4
P4 Data analysis Data analysis is one of the most essential procedure in research which contribute in cleaning, transforming and modelling information so that data and useful details for gathered data can be extracted and discovered. For this research thematic investigation will be done and used in order to get all the quantitative information of McDonald's. For analysis 30 Respondents asked to fill the questionnaire, it is based on questionnaire analysis will be accomplish. All 30 respondents are worker/employes of McDonald's. Statistics Whydoyouthinkglobal izationhasincreasedrec ently AsperyourthoughtWh atistheadvantagesofgl obalisation Doyouthinkfollowing arethechallengesofglo balization Doyouagreethatglobal isationhasincreasedM cDonaldsprofitability businesswilldrivetowa rdssuccesswiththehelp ofglobalisation NValid3030303030 Missing00000 Mean1.80001.83331.80001.30001.4667 Median2.00002.00001.50001.00001.0000 Mode1.001.001.001.001.00 Std. Deviation.80516.79148.88668.46609.50742 Variance.648.626.786.217.257 Minimum1.001.001.001.001.00 Maximum3.003.003.002.002.00 Statistics globalisationofferopportu nitiestoMcDonald opportunitieshasbeenoffe redbyglobalisationtoMcD onald globalisationimpactonUK economygrowth globalisationisessentialfo rbusinessgrowthandsucce ss Doyouagreeconceptofglo balisationisdifficulttoman aged NValid3030303030 5
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Missing00000 Mean1.40001.80001.46671.43331.4333 Median1.00002.00001.00001.00001.0000 Mode1.001.001.001.001.00 Std. Deviation.49827.76112.50742.50401.50401 Variance.248.579.257.254.254 Minimum1.001.001.001.001.00 Maximum2.003.002.002.002.00 Theme 1: Globalization increase recently Why do you think globalization has increased recently Freq uenc y Perce nt Valid Percent Cumulative Percent Vali d Developments in ICT1343.343.343.3 Rise of new electronic1033.333.376.7 Development of complex financial products 723.323.3100.0 Total30100.0100 Interpretation:Firms access to large markets and they may experience higher need for its products as well as profit from economies of scale which leads to reduce in average production prices. Because of price duction and maximize revenue globalisation can increase profitability for shareholders. 13 workers think that globalisation is has been increased recently duetodevelopmentinICTwhichisquitebeneficialforbusinessgrowthandsuccess. Information and communications technologies is the reason behind increasing globalisation according to 13 respondents. On the other hand 10 employees think that globalisation get increased recently due to rise of new electronic which is quite beneficial for business as increase 6
profitability as well as market share. Moreover, 7 workers feet that development of complex financial products and services is considered as one of the reason that maximize globalisation process currently. Theme 2:Advantages of globalization As per your thought What is the advantages of globalisation Freque ncy Perc ent Valid Percent Cumulative Percent Vali d Comparative advantage1240.040.040.0 Cost competitive1136.736.776.7 Benefits of open trade723.323.3100.0 7
Total30100. 0100.0 Interpretation:Globalisation is very beneficial for business as it helps to expand businesses in some another nation. In developing and emerging countries, there are many factors which influence financial globalisation on UK economy growth and volatility. According to the above table 12 respondents thought that globalisation give McDonald's comparative advantage in which organization will be able to bring positive outcomes and make specific products more than others. It give firm ability to sell its services and goods at lower cost than its business competitors and realize their stronger sales margins. 11 workers feel that with the help of globalisation company garb cost competitive advantages, on the other hand 7 employees think globalisation process provide benefits to McDonald's as open trade that helps to increase its profitability more than before. 8
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Theme 3:Challenges of globalisation Do you think following are the challenges of globalization Frequenc y Percen t Valid Percent Cumulative Percent Vali d Barriers to entry1550.050.050.0 Increase power of multinationals 620.020.070.0 Structural unemployment930.030.0100.0 Total30100.0100.0 Interpretation:Globalisationposesmanychallengesthatwillhaveimpacton McDonald's business the most. 15 respondent feel that globalisation process makes barriers to entry as they bring many challenges that is related to trade procedure. Businesses with globalisation face difficulties to enter into new marketplace. 6 workers feel that globalisation increase power of multinationals which directly affects on company financial budgets and market shares. On the another hand 9 respondents think that globalisation will change the whole structure and culture of business which bring difficulties for workers to set themselves within it, that is one of the biggest reason behind high employee turnover. Many people left job and try to find out the place which is quite comfortable for them. 9
Theme 4:Globalisation increase McDonald's profitability Do you agree that globalisation has increased McDonalds profitability Frequenc y Percen t Valid PercentCumulative Percent ValidAgre e2170.070.070.0 disag ree930.030.0100.0 Total30100.0100.0 Interpretation:21 respondents get agreed that globalisation will increase profitability of McDonald's. With the help to globalisation company can expand its business and sell their products and services in new market, through that they increase profit more than before. On the 10
other hand 9 workers feel that globalisation cannot increase much profit because it is a longer process which bring many difficulties that also influence on their market share and profit margin as whole. Theme 5:Globalisation drive business towards success Business will drive toward success with the help of globalisation Freque ncy Perce nt Valid Percent Cumulative Percent ValidAgre e1653.353.353.3 disag ree1446.746.7100.0 Total30100. 0100.0 11
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Interpretation:16 respondent think that globalisation is one of the best term or method that helps businesses to grow more towards success. 14 people feel that globalisation is bring difficulties more than opportunities. Theme 6: Globalisation offer advantages to McDonald's Globalisation offer opportunities to McDonald Freque ncy Perce nt Valid Percent Cumulative Percent Validyes1860.060.060.0 no1240.040.0100.0 Total30100. 0100.0 12
Interpretation:18Respondentsfeelthatglobalisationisofferingasthebest opportunities to organization and on the another hand 12 workers think that it is not as much as appropriate for company as opportunity. Theme 7:Opportunities offer by Globalisation to Organization Opportunities has been offered by globalisation to McDonald Freque ncy Perc ent Valid Percent Cumulative Percent Vali dIncrease profit1240.040.040.0 Large markets1240.040.080.0 13
Build strong trade relation620.020.0100.0 Total30100. 0100.0 Interpretation:12 respondent feelsthatglobalisation offer many opportunitiesto McDonald's which help in making its reputation in market higher than another fast food companies. On the other hand 6 workers think that globalisation build strong trade relationship of company with another nations which is quite beneficial for them. 12 respondents think that globalisation give organization to large markets and serve its best services or products. Theme 8:Globalisation impact on economy growth in UK Globalisation impact on UK economy growth 14
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Freque ncy Perce nt Valid Percent Cumulative Percent Validyes1653.353.353.3 no1446.746.7100.0 Total30100. 0100.0 Interpretation:16 workers think that globalisation affect economy growth within UK, businesswillincreaseprofitduetoglobalisationwhichhelpstoincreaseemployment opportunities for people who need jobs as for career growth. 14 people feel that globalisation cannot affect positively on economy growth for longer because globalisation bring challenges for company in which some times they are not been able to work according to it that influence to economy growth the most as lack of employment. 15
Theme 9:Globalisation is important for growth of business Globalisation is essential for business growth and success Freque ncy Perce nt Valid Percent Cumulative Percent Validyes1756.756.756.7 no1343.343.3100.0 Total30100. 0100.0 Interpretation:17 respondents think that globalisation is very essential for business success and growth in marketplace. It contributes to enlarge businesses functions and activities into new place where company will be able to grow more and more. But on the other side 13 workers feel that globalisation does not help in business success as much. 16
Theme 10:Globalisation is difficult to managed Do you agree concept of globalisation is difficult to managed Freque ncy Perce nt Valid Percent Cumulative Percent ValidAgre e1756.756.756.7 disag ree1343.343.3100.0 Total30100. 0100.0 Interpretation:17 workers is agreed that globalisation process is very difficult to managed or organized. In globalisation McDonald's need to make effective plans and strategies that is longer term process and need more time. On the other hand it effect employee working 17
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structure as whole and they feel unconformable within new environment. 13 respondents think that globalisation is not as much as difficult to managed if management make good planning and take appropriate decision based on capitalist expansion from one nation to another country. P5 ppt P6 Reflection on the effectiveness of the research methods applied As a researcher, I conducted various research on the globalization through various research methods. Through this research, I get to know more about the globalization and its impact. By adopting globalization strategy, McDonald's has become successful. As Company did expand its business globally, its revenue also increased with the expansion which make the company successful in the world by revenue. Globalisation has really made a positive as well as negative impact on the globalisation. 18
By using research, I got to know about the various positive impact of the globalisation on the McDonald's. These impact are as follows - By conducting research, I got to know that McDonald's is the most successful business in restaurant industry. Reasons behind this success, their knowledge about cultural awareness which is different in countries. I also find out through research that McDonald's makes local adaptations in their menus which attract the customers most. I got to know that with the expansion of its business, McDonald's revenue has increased and financial position become strong. Today McDonald's is the 6thposition in the worldwide by revenue. It helps McDonald's to realize economies of scale that reduce the costs of production and increase the demand of products. I observed during research that Globalisation has helped McDonald's to create the tough competition for another companies such as KFC, Dominos etc. As McDonald's successfully adopts the local and cultural tastes in their menus which attract the customers. Today in restaurant industry, McDonald's has high market share due to its successful globalisation strategy. I also observed that Globalisation also has technical impact on the McDonald's. When company expand its business in various countries, where revenue generation are huge for the company. Through this revenue, McDonald's innovate the new technologies which produce high quality goods at lower price. During research, by using various kind of research methods, I also get to know about the negative impact of globalisation on McDonald's which are as follows - McDonald's are facing so many legal and political issues due to rapidly changes in political and legal structure of the countries which is not clearly understand by McDonald's. This lead company to face a lot of controversies and legal issues and fines which lead the negative impact on company's brand image. McDonald's also has to face fluctuations in tax rate and exchange rate which impact the profitability of the company. This also impact the imports and exports of the raw materials of the company which cause to fluctuations in the price of food products which impact the customers base of the company. Thus, these research methods which is being used by me for the research are effectively as it helps me to gain knowledge on the impact of globalisation on McDonald's and the impact of 19
its globalisation strategy. There are a lot of negative impact of globalisation strategy on McDonald's but still today's McDonald's is considered to be most successful company in the world and its globalisation strategy is considered to be successful strategy. P7 Alternative In this report researcher used primary data collection methods, while they can use secondary data collection methods which is quite beneficial to get the best outcomes. Secondary information gathering is refers to someone who is another person that user can connect for the purpose of collecting information based on chosen topic. CONCLUSION The current research project disuses about the concept of Globalisation as it helps to drive business towards success in marketplace or whole world. Globalisation is one of the best ways whichhasbeenconsideredinentirereport,itcontributestoincreaseprofitabilityand productivityofbusinessmoreandmoreratherthanbefore.Ithasbeenconcludedthat globalization concept define as the procedure of integration between states or nations which is created through interchange of international view, products, ideas or another components present in culture. Progress and growth of local market is very essential so that globalisation is one of the main reason behind it which helps a lot as well as support in forming interaction and relationship between many countries via globe spanning network of communication as well as trade. In this research it has been concluded that globalisation play effective role in making businesses more successful rather than before. It brings up downside and upside both factors in front of company which has to be faced by them. But with positive factors organization will grow and success in process of market enlargement, global stability and marketing equalization. Globalisation offers many opportunities to business which has been discussed in this research report. It provides ventures the best advantage for maximizing their consumer base by operations expanding at several geographical field that support in gaining high profit margin and brand recognition. It includes that globalisation contribute to develop and improve working culture of various nations it is quite beneficial. With the help of globalisation process organization build strong relationship with other country and also helps in economy growth and development within UK. Furthermore, it discussed that globalisation is support McDonald's in different ways or terms in driving business towards growth and success which is quite beneficial for them and contribute to beat its competitors in marketplace. It helps company to build strong brand presence and provide an 20
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opportunity to introduce their products and services in new market which help to grab the attention of new customers. It has been discussed that globalisation and McDonald's relationship is based on success and profit increase, as it support to achieve organization desired objectives and business goals. RECOMMENDATION Globalization process is the best way to build business more powerful and successful in market world as globalisation it provides many opportunities to McDonald's for consistent capitalist expansion. Thus, globalization affect organization business negative in way which directly impact on its profit margin and financial budgets the most. To overcome with these negative influence on business, McDonald's must make effective and appropriate plan or strategies of globalisation which helps to decrease negativity and increase profitability within company. High employee turnover is can be considered as negative affect due to globalization on organization. Thus, to improve the situation and decrease employee turnover, firm must provide training to its workers that helps to build capability among them to gain advantages of globalisation. As it changes the whole environment of company which is quite difficult to managed for staff, thus to make workers comfortable in new environment around workplace managementoforganization shouldtry to communicatewiththemand understand their situations. It is one of the best way to minimize the employee turnover and retain talented workers with them for longer term period. Competitive environment in market place is higher and higher rather than before to beat competitors and garb the attention of consumers. To gain the advantages of business growth, McDonald's must take actions and efforts to make their globalisationprocessmoreeffectivewhichhelpstoraisetheirpositioninmarketplace. Organization with globalisation should create their image higher than the another in UK and achieve their desired goals as capital expansion. To remove the barrier in process of globalisation, company should build effective team who helps to face business difficulties as well as contribute to gain competitive advantages the most. With the help to following all the accurate procedure of globalisation and talented workforce organization should increase profitability and run its business effectively in entire world. 21
Questionnaire 1.Why do you think globalization has increased recently? â—¦Developments in ICT â—¦Rise of new electronic â—¦Development of complex financial products 2. As per your thought What is the advantages of globalisation? â—¦Comparative advantage â—¦Cost competitive â—¦Benefits of open trade 3. Do you think following are the challenges of globalization? â—¦Barriers to entry â—¦Increase power of multinationals â—¦Structural unemployment 4. Do you agree that globalisation has increased McDonald's profitability? â—¦Agree â—¦Disagree 5. Do you think that business will drive towards success with the help of globalisation â—¦Agree â—¦Disagree 6. Do you think that globalisation offer opportunities to McDonald's â—¦Yes â—¦No 7. As per your opinion what opportunities has been offered by globalisation to McDonald's? â—¦Increase profit â—¦Large markets â—¦Build strong trade relation 8. Do you think that globalisation impact on UK economy growth â—¦Yes â—¦No 9. Do you think globalisation is essential for business growth and success? â—¦Yes 22
â—¦No 10. Do you agree concept of globalisation is difficult to managed? â—¦Agree â—¦Disagree 23