Impact of Hard and Soft Skills on Career and Job Role Change during Pandemic in Security Industry

Impact of hard skills and soft
skills on career and job role
change during pandemic on
security industry

TABLE OF CONTENTS
TOPIC: “Impact of Hard skills and Soft skills on career and job role change during pandemic in
the security industry.”......................................................................................................................3
CHAPTER 1: INTRODUCTION....................................................................................................3
Background..................................................................................................................................3
Aim..............................................................................................................................................4
Objective......................................................................................................................................4
Rationale......................................................................................................................................4
CHAPTER 2: LITERATURE REVIEW.........................................................................................4
REASERCH METHADOLOGY....................................................................................................8
REFERENCES..............................................................................................................................11
Books and Journals....................................................................................................................11

TOPIC: “Impact of Hard skills and Soft skills on career and job role change
during pandemic in the security industry.”
CHAPTER 1: INTRODUCTION
By definition, soft skills are the ability of a individual which are not unique to any
particular job. These skills are required for what so ever the job profile be. Soft skills relate to
how an employee works. These include interpersonal skills, communication, listening skills and
time management and so on which showcase the personal attributes which are required for
success on the job (Hendarman, and Cantner, 2018). Managers are always looking for a
candidate with soft skills as they can contribute into making workplace more successful. Hard
skills on the other hand are acquired with the help of formal education, seminar and some other
development programs such as training an individual. It is very job specific. These include the
expertise essential for a person in order to be successful at what they are doing. These skills are
posted prior in the job description by the company. Both hard and soft skills are required in an
individual to be better than others and more suited for the job.
Background
In the job description it if often mentioned that the company is looking for an individual
having the combination of hard and soft skills. Hard skills are more technical and related to some
specific knowledge and training whereas, soft skills are more into and about personality traits for
example leadership, communication and many such. Both the skill set are required in an
employee to perform efficiently, be successful and a level up in most of the jobs. Pandemic has
disrupted career of many young people (Putra, and et.al., 2020). Living and working through this
pandemic period of time has made everyone learn one thing or two. Many people started gaining
their knowledge through online means. The way of working is changed a far bit more forcing
employees to follow different work routines and finding new ways to connect with colleagues by
fetching soft skills and advancing in the hard skills. Mitie total security management is from
Mitie group working for public in facility management and security industry. This organisation is
headquartered in London, United Kingdom and is an outsourcing and energy serving company.
The impact of both hard and soft skills on an individual’s career and the changes in the functions

of a job is shown below. Pandemic has resulted in many changes in the working sector and has
lead to obligate in demanding some specific set of skills when hiring an employee.
Aim
“To analyse the influence of hard skills and soft skills in the changing roles of a job
profile in the security industry during the time of pandemic.”
Objective
 To understand the meaning and types of hard skills and soft skills.
 To find out the impact of hard skills and soft skills on an individual’s career.
 To recommend ways in which hard and soft skills can be improved.
Rationale
Many candidates make mistakes in showcasing their hard and soft skills in their resumes.
Some people do not put spotlight on their soft skills and fill their resumes with all their technical
knowledge. These small mistakes can result in rejection of a candidate but putting them well can
lead in highlighting their candidacy (Hadiyanto, and et.al., 2017). Having both hard and soft
skills can help in portraying a unique picture of oneself into the eyes of company’s manager.
These skills give an individual a competitive advantage and make them easy to scan and digest.
Having these skills can make an employee retain by the company and also develop their power to
flexible according to the changes in the market.
CHAPTER 2: LITERATURE REVIEW
Theme 1: To understand the meaning and types of hard skills and soft skills.
According to Florea, and Stray, 2019, Hard skills are abilities which are specific to the
job. These are attained by education, gaining knowledge and having a hands o experience in that
specific field. These include some technical skills which help in performing the job and even
some general set of skills expertise in for example as project management. These skills are
mentioned in the ‘required’ section of a job description. Book keeping, data analysis, hands on
computer, familiarity with employment laws are some of the basic types of hard skills that each
company is looking for. In today’s job market is more competitive and tech driven than it was