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Impact of Working Environment on Employee Performance

   

Added on  2021-05-31

60 Pages13138 Words55 Views
Running head: DISSERTATIONAnalyze the impact of the working environment on employee performance: A Case Study ofTescoName of the Student:Name of the University:Author’s Note:

1DISSERTATIONAcknowledgementThank you to all of those who have helped listened and encouraged me throughout this study. Iam indebted to my supervisor ......................... whose guidance, advice and patience havebeen immeasurable. My sincere thanks to all members of the............... [Mention youruniversity/college name], both staff and students, whose continuous support have made thisthesis possible.I would like to thank all of the participants in the study: students, teachers and Local EducationAuthorities, for the time and help given throughout. Without their participation, this researchwould not have been possible. In this context, I am also thankful to them, whose research workhelped me to execute this paper well.Finally, I thank my family, without whom this thesis would not have been started or completed!Your encouragement and support have never faltered; thank you.

2DISSERTATIONAbstractThe employees form the backbone of the business organizations that determine the overallsuccess. It is the hard work, effort, commitment and dedication of the employees that ensureorganizational success. Issues in terms of the working environment of Tesco have been identifiedthat is affecting the performance of the employees. As a result, the overall performance of theorganization has hampered. The aim of the research is to analyze the impact of the workingenvironment on employee performance. It is important to analyze the impact of workingenvironment on the performance of the employees, as the employees are the main resources ofthe business organizations. The research is significant, as this will provide an opportunity for theresearchers to analyze the potential reasons of lack of positive environment for the employees ofTesco. The researcher has chosen positivism philosophy, deductive approach and descriptiveresearch design. In addition to, the researcher uses random probability sampling technique forselecting 100 employees of Tesco that took part in the survey in order to determine the impact ofworking environment on their performance. It can be concluded that positive workingenvironment has an impact on the performance of the employees. It can be seen that Tesco hasbeen unable to provide positive working environment to the employees that is hampering theirperformance. The employees at Tesco have not been receiving job aids, cooperation, support,mutual trust, respect, management and leadership and adequate performance feedback in termsof appraisal and acknowledgement. As a result, the performance of the employees in Tesco isdeteriorating thereby, affecting the overall business and customer base. The employeesregardless of their age, gender and duration of being employed with Tesco have agreed that thecompany has been unsuccessful in providing suitable working environment due to which theirperformance is hampered.

3DISSERTATIONTable of ContentsChapter 1: Introduction....................................................................................................................81.0Overview...........................................................................................................................81.1 Problem statement.................................................................................................................91.2 Research aim........................................................................................................................101.3 Research objectives.............................................................................................................101.4 Research questions...............................................................................................................101.5 Research hypothesis.............................................................................................................111.6 Research rationale................................................................................................................111.7 Structure of the dissertation.................................................................................................111.8 Summary..............................................................................................................................12Chapter 2: Literature review..........................................................................................................142.0 Overview..............................................................................................................................142.1 Conceptual framework.........................................................................................................152.2 Concept of working environment........................................................................................152.3 Factors affecting working environment...............................................................................162.3.1 Job aids.........................................................................................................................162.3.2 Cooperation and support...............................................................................................172.3.3 Physical work environment..........................................................................................17

4DISSERTATION2.3.4 Mutual respect and trust................................................................................................182.3.5 Performance feedback..................................................................................................182.3.6 Management and leadership style.................................................................................192.4 Theory..................................................................................................................................192.4.1 Maslow’s hierarchy of needs........................................................................................192.4.2 Hertzberg’s two factor theory.......................................................................................212.5 Concept of employee performance......................................................................................222.6 Factors affecting employee performance.............................................................................222.6.1 Goal clarity...................................................................................................................222.6.2 Motivation.....................................................................................................................232.6.3 Working environment...................................................................................................232.6.4 Organizational culture and commitment......................................................................242.7 Impact of working environment on employee performance................................................242.8 Challenges of establishing positive working environment affecting employee performance...................................................................................................................................................252.9 Summary..............................................................................................................................25Chapter 3: Research methodology.................................................................................................263.0 Overview..............................................................................................................................263.1 Research outline...................................................................................................................263.2 Research philosophy............................................................................................................26

5DISSERTATION3.2.1 Giving reason for choosing positivism philosophy......................................................273.3 Research approach...............................................................................................................273.3.1 Giving reason for choosing deductive approach..........................................................283.4 Research design...................................................................................................................283.4.1 Giving reason for choosing descriptive design.............................................................283.5 Research strategy.................................................................................................................293.5.1 Giving reason for choosing survey strategy.................................................................293.6 Sampling technique and sampling size................................................................................303.6.1 Giving reason for choosing random probability sampling technique...........................303.7 Data collection technique....................................................................................................303.7.1 Giving reason for choosing primary data collection technique....................................313.8 Data analysis technique.......................................................................................................313.8.1 Giving reason for choosing quantitative data analysis technique.................................313.9 Ethical considerations..........................................................................................................323.10 Accessibility issues............................................................................................................323.11 Summary............................................................................................................................33Chapter 4: Data Analysis...............................................................................................................34Chapter 5: Conclusion and recommendation.................................................................................465.0 Conclusion...........................................................................................................................465.1 Linking with objectives.......................................................................................................47

6DISSERTATION5.2 Recommendations................................................................................................................485.3 Future scope of the study.....................................................................................................49References......................................................................................................................................50Appendix 1.....................................................................................................................................56Survey questionnaire.................................................................................................................56

7DISSERTATIONList of FiguresFigure 1: Conceptual framework...................................................................................................15Figure 2: Maslow’s hierarchy of needs.........................................................................................20Figure 3: Hertzberg’s two factor....................................................................................................22

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