Impact of Work and Family Stress on Employee Performance

Running head: DISSERTATION
Impact of Work and Family Stress on Employee Performance: A Case Study of Pyramid
Industry LLC
Name of the Student:
Name of the University:
Author’s Note:

1DISSERTATION
Acknowledgment
Thank you to all of those who have helped listened and encouraged me throughout this study. I
am indebted to my supervisor ......................... whose guidance, advice and patience have
been immeasurable. My sincere thanks to all members of the............... [Mention your
university/college name], both staff and students, whose continuous support have made this
thesis possible.
I would like to thank all of the participants in the study: students, teachers and Local Education
Authorities, for the time and help given throughout. Without their participation, this research
would not have been possible. In this context, I am also thankful to them, whose research work
helped me to execute this paper well.
Finally, I thank my family, without whom this thesis would not have been started or completed!
Your encouragement and support have never faltered; thank you.

2DISSERTATION
Abstract
The aim of the research is to analyze the impact of work and family stress on the performance of
the employees in Pyramid Industry LLC. Stress is a common and universal challenge for the
business organizations and employee productivity but it is a bitter reality in the modern day
workplace. As the employees are the key pillars of the business organizations, inadequate
employee performance results in poor organizational performance, increased rate of error, poor
quality of work leading to high employee turnover rate. Apart from work related stress, family
related stress also hampers the performance of the employees. Family related stress is due to
issues in managing personal and professional life appropriately.
It is supposed that stress results in poor performance of the employees, as they show minimized
engagement towards their job roles and responsibilities and unable to fulfill both individual and
organizational goals and objectives. The research is significant, as this will help in understanding
the concept of stress and employee performance that affects the performance of the employees
negatively. The research will also help in examining the perception of the employees in terms of
the effect stress has on their performance followed by determining whether a certain
demographic group has significant impact on stress on them compared to other demographic
group.
Positivism philosophy, deductive approach, descriptive design and survey research strategy has
been selected. 40 employees have been selected as the sample size by using probability-sampling
technique. Primary data collection process and quantitative data analysis process has been
selected. Co-relation and regression technique with the help of SPSS software has been used for
analyzing the impact work and family stress on employee performance is analyzed.

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From the data analysis, it could be inferred that null hypothesis has been rejected as the p-value
is less than 0.05 thereby, indicating the both work and family stress affects the performance of
the employees in Pyramid Industry LLC. Positive co-relation is found between impact of stress
on performance and impact of stress on behavioral changes of the employees as the co-relation
value obtained from the analysis is 0.615. Therefore, it can be inferred that stress affects the
performance of the employees. As a result, Pyramid Industry LLC needs to develop suitable
recommendations for eradicating stress and improving employee performance.

4DISSERTATION
Table of Contents
Chapter 1: Introduction....................................................................................................................9
1.0 Overview...........................................................................................................................9
1.1 Problem statement...............................................................................................................10
1.2 Research aim........................................................................................................................10
1.3 Research objectives.............................................................................................................10
1.4 Research questions...............................................................................................................11
1.5 Research hypothesis.............................................................................................................11
1.6 Research rationale................................................................................................................12
1.7 Structure of the dissertation.................................................................................................12
1.8 Summary..............................................................................................................................13
Chapter 2: Literature review..........................................................................................................15
2.0 Overview..............................................................................................................................15
2.1 Conceptual framework.........................................................................................................15
2.2 Concept of stress..................................................................................................................16
2.3 Factors affecting stress........................................................................................................16
2.3.1 Financial issues.............................................................................................................16
2.3.2 Work issues...................................................................................................................17
2.3.3 Family issues................................................................................................................17

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2.3.4 Issues with co-workers.................................................................................................18
2.3.5 Health related issues.....................................................................................................18
2.3.6 Issues with supervisors.................................................................................................19
2.4 Social effect of stress on individuals...................................................................................19
2.5 Technique of coping with stress..........................................................................................20
2.6 Impact of stress on the human body....................................................................................21
2.6.1 Physiological.................................................................................................................21
2.6.2 Behavioral.....................................................................................................................21
2.6.3 Psychological................................................................................................................21
2.7 Concept of employee performance......................................................................................22
2.8 Factors affecting employee performance.............................................................................22
2.8.1 Morale and company culture........................................................................................23
2.8.2 Job security...................................................................................................................23
2.8.3 Stress.............................................................................................................................24
2.8.4 Working environment and relationship........................................................................24
2.9 Impact of stress on employee performance.........................................................................25
2.10 Summary............................................................................................................................25
Chapter 3: Research methodology.................................................................................................27
3.0 Overview..............................................................................................................................27
3.1 Research outline...................................................................................................................27

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3.2 Research philosophy............................................................................................................27
3.2.1 Explaining the selection of positivism philosophy.......................................................28
3.3 Research approach...............................................................................................................28
3.3.1 Explaining the selection of deductive approach...........................................................28
3.4 Research design...................................................................................................................28
3.4.1 Explaining the selection of descriptive design.............................................................29
3.5 Research strategy.................................................................................................................29
3.5.1 Explaining the selection of survey research strategy....................................................29
3.6 Sampling technique and sampling size................................................................................29
3.6.1 Explaining the selection of probability sampling technique.........................................29
3.7 Data collection process........................................................................................................30
3.7.1 Explaining the selection of primary data collection process........................................30
3.8 Data analysis technique.......................................................................................................30
3.8.1 Explaining the selection of quantitative data analysis technique.................................30
3.9 Ethical considerations..........................................................................................................31
3.10 Accessibility issues............................................................................................................31
3.11 Summary............................................................................................................................32
Chapter 4: Data analysis................................................................................................................33
4.0 Overview..............................................................................................................................33
4.1 Descriptive analysis.............................................................................................................34

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4.2 Inferential analysis...............................................................................................................38
4.2.1 Co-relation analysis......................................................................................................38
4.2.2 Regression analysis.......................................................................................................40
4.3 Summary..............................................................................................................................42
Chapter 5: Interpretation and discussion.......................................................................................43
5.0 Overview..............................................................................................................................43
5.1 Discussion............................................................................................................................43
5.2 Summary..............................................................................................................................46
Chapter 6: Conclusion and recommendations...............................................................................47
6.0 Conclusion...........................................................................................................................47
6.1 Linking with objectives.......................................................................................................47
6.2 Recommendations................................................................................................................49
6.3 Future scope of the study.....................................................................................................50
Reflective statement.......................................................................................................................51
References......................................................................................................................................54
Appendix 1.....................................................................................................................................62
Survey questionnaire.................................................................................................................62