Assessing Organizational Capability of Balfour Beatty Plc

Organizational capability

Contents
Assess own organization’s ability to efficiently and effectively delegate responsibilities for the
achievement of targets and objectives.............................................................................................7
Assess the efficiency and effectiveness of control methods used to monitor the achievement of
targets and objectives in own area of responsibility........................................................................9
Implement improvement to organisational efficiency and effectiveness in own area of
responsibility..................................................................................................................................11
Evaluate your ability to manage....................................................................................................14
Implement changes in management style to be more efficient and effective................................16
References......................................................................................................................................17

Assess own organization’s ability to translate vision mission and strategic goals into
operational objectives with realistic and measurable targets
The organization chosen for the assignment is Balfour Beatty Plc. The organization is a
multinational company engaged in infrastructural activities. The three main sources of revenue
or verticals of the company are Construction activities, support services and investment
infrastructure. The three verticals are not separate entities but interrelated to each other as shown
below.
Figure 1 The three verticals of Balfour Beatty (Balfour Beatty. 2019a)
The mission statement is the overall plan of the organization. It is the reason for which the
organization exists. Mission statement is merely ideas until they are translated into long term
strategic goals. The strategic goals which define the organization’s long term goals over the next
15-20 years are then translated into operational goals over a much shorter time period. The

operational objectives or goals are mapped to long term strategic goals and are the yardsticks
against which the performance of the company is reviewed (Hong and Cho, 2011).
The mission of Balfour Beatty Plc. is ‘Build to last’ which symbolizes their desire to construct
infrastructure that last for over a lifetime. The mission is further translated into four strategic
goals that can be measured. The four strategic goals are lean, expert, trusted and safe as
illustrated below.
Figure 2 Strategic goals of Balfour Beatty (Balfour Beatty. 2019b)
The strategic goals of the company are closely related to the mission of Balfour Beatty Plc. The
linkage between the mission and strategic goals is illustrated below.
If the company wants to build infrastructure that survives the test of time, they have to bring in
efficiency in the process, embrace innovations and operate safely. To improve efficiency,
Balfour Beatty Plc has to embrace smart working and eliminate waste in the supply chain or
achieve lean in other words. This improvement in efficiency and elimination of waste can only
be brought about if the company has expert manpower. If Balfour Beatty Plc with its excellent
man power and lean process, can deliver quality, it would lead to enhancement of customer
satisfaction and make them more trusted as a brand (Balfour Beatty, 2019b). Additionally,
Balfour Beatty Plc does not want to compromise on safety in all of they do or try to achieve.