Implementation Pertaining to Middle East Region

ERP implementation pertaining to Middle East region
Name of the student

Abstract— ERP systems are considered to provide the best form
of business support in various aspects. They form a great impact
over the overall success factor affecting the business and helps in
proper management of the enterprise. However, there are also
major challenges towards the implementation of ERP systems in
some countries. This paper helps in analysing the critical success
factors that are available to mitigate the challenges being faced
by the industries within the Middle East countries. Further, the
paper also helps in understanding the core benefits that could be
incurred with the rapid use of ERP and implement them
efficiently.
Keywords— ERP, Critical Success factors, Omantel
I. INTRODUCTION
The rapid development of IT (Information Technology) in
every field have raised great expectations for various
industries from all across the world. Large number of
organizations, ministries, enterprises and various other sectors
have an urgent need for the incorporation of Enterprise
Resource Planning (ERP) systems based on their essential
core for the purpose of enhancing the efficiency, productivity,
saving of costs, efforts and time for the purpose of
management of daily operations (Almahamid and Awsi 2015).
Hence, the purpose of ERP have been based on facilitating the
information flow between all kind of business functions while
also managing the connections that would be made with
external stakeholders. This discussion would be focused on
the major impact of ERP made to the Middle East countries.
Oil and Construction are the primary focus areas of business
within the Middle East countries and hence the
implementation of a successful ERP would prove to be
beneficial for the countries to evolve.
In the following parts of the discussion, the primary focus
would be based on the implementation of ERP systems in the
Middle East regions. The implementation of the technological
systems would play a major form of constructive role while
also enabling the businesses in those countries for
streamlining their processes (Egdair, Rajemi and Nadarajan
2015). The major developments that have been made in the
field of ERP have been discussed while also discussing on the
challenges faced by them and further discussion on the future
work that needs to be accomplished.
II. BACKGROUND
Prior to the implementation of ERP in the Middle East
countries, the regional oil companies had faced tremendous
problems. These include the loss of business documents and a
considerable time to develop and implement the ERP systems
in the industries. However, the development of ERP had led to
great form of business development in several aspects.
However, companies implementing the ERP systems were
facing tremendous challenges during the use of the system.
These challenges includes the huge cost of implementation,
interruption with the core operations performed by the
businesses and fear over the failure of a failed
implementation.
In these aspects, it can also be considered that an absence
of a strategic management planning would result in a failed
implementation of the entire project. In such cases, the
organizations would incur a huge loss as the entire business
operations might be halted for a certain amount of time.
Further, users within the industries might also resist the
implementation and further use of the ERP systems (Jafari and
Nair 2018). The further discussion within this report would
primarily focus on the use and impact of ERP systems in the
industries operating in the Middle East countries while also
discussing the ways in which the challenges could be
mitigated. Further, the discussion would also be put on the
critical success factors for an ERP system.
III. LITERATURE REVIEW
1. Organization Performance
With the implementation of ERP within the industrial
systems, there would be an overall increase in business
performance in terms of both non-financial and financial
aspects as well. It thus brings an overall increase within the
performance factors of the business. The present research thus
aims to take beneficiary advantages towards the adoption and
current implementation of ERP systems within an
organization (Parto, Sofian and Saat 2016). The prime idea
behind the implementation of ERP systems within the
organization is based on automation of all integrated processes
within the business under a single database. This would
further be enabled for increasing the level of communication
across all departments within any concerned organization.
Further, it also helps in supporting towards the decision-
making processes while also helping the organization for
predicting the future perspectives of the business.
The ERP systems have become one of the main
prerequisites for different countries, which enables them to
compete in the global space and a price for gaining a position
for entry within the global economy. Many business and
industries have selected ERP systems as a backbone for their
business processes. On the other hand, there are still some
businesses, which are reluctant towards taking steps for the
implementation of ERP system (Dezdar 2017). The reluctance
of the companies to implement ERP systems within their core
business processes further pushes them back in the global
economy and lowers their chances of competition with their
competitors who have implemented the ERP systems within
their processes.
With the growth of changing face of ERP systems and the
implementation of such systems within the industries in the
Middle East countries, it can be discussed that there a certain
number of advantages that could be incurred by these
industries in the future. The systems would help in supporting
an organization in their vision of systems integration, which
would further mean that these organizations would not have to
handle each of their departments in an independent manner. In
such promising situations backed up by ERP processes, the
organization is tremendously helped with optimizing their