Implementing Chat Bot in Emirates Airline Company PDF

IMPLEMENTING CHAT BOT
IN EMIRATES AIRLINE
COMPANY
Name of the Author-
University Name-

INTRODUCTION
 This presentation focuses on the
Implementing Chat Bot in Emirates Airline
Company.
 It is done to strengthen the communication
among the staff members and clients.
 It is supported by the software solution app
powered by disruptive enterprises software
mechanism.
 It brings innovation to the enterprises.

MANAGING DIGITAL
TRANSFORMATION PROJECTS
Chat Bot is proposed for strengthen the support chat
with clients in Emirates.
It is a type of conversation agent (computer
program) designed to simulate an intelligent
conversation with one or more clients and
employees.
It is virtual assistant programmed to automatically
answers the requests.
It is done with the installation and implementation of
cognitive technologies in process.

PROJECT MANAGEMENT METHODS FOR
DIGITAL TRANSFORMATION PROJECTS
 Identifies the steps which drives the changes.
 Evaluate existing customer support service
program..
 Proposed new Chat bot with its strength and
weakness (Bradshaw & Howard, 2018).
 Adaption with the newly cognitive
technologies to implement the digital
transformation in Chat bot adoption process.