Implementing Instant Messaging - Annotated Bibliography

Running head:IMPLEMENTING INSTANT MESSAGING – ANNOTATED BIBLIOGRAPHY
IMPLEMENTING INSTANT MESSAGING – ANNOTATED BIBLIOGRAPHY
Name of the Student
Name of the University
Author Note

1IMPLEMENTING INSTANT MESSAGING – ANNOTATED BIBLIOGRAPHY
Sheer, V. C., & Rice, R. E. (2017). Mobile instant messaging use and social capital: Direct
and indirect associations with employee outcomes. Information &
Management, 54(1), 90-102. Available at DOI: 10.1016/j.im.2016.04.001
Sheer and Rice (2017) in the article entitled “Mobile instant messaging use and social
capital: Direct and indirect associations with employee outcomes” attempts a discussion on the
issues that are presented due to the influences of the usage of the instant messaging within the
organization on the positive results of the employee performance. The article discusses the
importance and the positive effects of the use of instant messaging in order to communicate
within the organization. The article is helpful for the study on organizational communication
since it helps in understanding the ways in which the introduction of instant messaging
influences the performance of the employees of the organization. The article states that the
implementation of instant messaging within the organization also helps in boosting the job
satisfaction of the employees who have been serving the institution. The article majorly discusses
the finding that was obtained from the responses of 245 real-estate agents who have been using
instant messaging in order to deal with the increase in the social capital of the organization.
Oseni, K., Dingley, K., & Hart, P. (2018). Instant messaging and social networks: the
advantages in online research methodology. International Journal of Information
and Education Technology, 8(1), 56-62. Available at DOI:
10.18178/ijiet.2018.8.1.1012
Oseni, Dingley and Hart (2018) in the article entitled “Instant messaging and social
networks: the advantages in online research methodology"sheds light on the several advantages
of the use of advantages of instant messaging and the social networking within the multitude of
the business organization that has been operating within the given international markets. The

2IMPLEMENTING INSTANT MESSAGING – ANNOTATED BIBLIOGRAPHY
article is taken from a scholarly source and thus can be termed to be an authentic source for the
derivation of the information for the future researches. The article argues that the use of instant
messaging helps in the development of the cognitive skills of the employee as well as helps in
the improvement of the learning processes of the employees. The implementation of the instant
messaging within a business organization tends to help in the development as well as the
maintenance of the interpersonal relationships that are to be maintained among the employees of
the organization so as to improve the overall performance of the given company thereby help in
improving the competitive advantage in the international and local markets.
Hossain, I. T., Mughal, U., Atalla, B., Franka, M., Siddiqui, S., & Muntasir, M. (2015).
Instant messaging–one solution to the doctor–student communication?. Medical
education online, 20. Available at DOI: 10.3402/meo.v20.30593
Hossain et al. (2015) in the article entitled“Instant messaging–one solution to the doctor–
student communication?" discusses the advantages of the use of the instant messaging in the
chatrooms or the interpersonal communication that takes place among the organizational
employees. The article in discussion assists the future researchers through the development of the
researches on the advantages of implementing the instant messaging techniques within the
workplace and suggests the usefulness of implementing the techniques in the improvement of the
organizational performance. The article has been included as a part of the medical journal that
has been published by the governmental bodies and thus can be considered to be an authentic
source of information. The article majorly highlights the fact that instant messaging techniques
have proved to be extremely helpful in the sharing and exchange of the information in times of
the critical medical operations. The instant messaging had helped the medical institutions to
reduce the cost of the infrastructure required for the communication within the hospitals.