Importance of Communication in Personal and Professional Life
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This essay highlights the importance of Communication in personal and professional life. It covers various forms of communication, theories, non-verbal communication, business writing, academic writing, literature review, public speaking, organizational communication, interpersonal communication, and intercultural communication.
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Running head: COMMUNICATION Communication Name of the Student Name of the University Author Note
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1COMMUNICATION This essay highlights the importance of Communication. Communication refers to any kind of behaviour that is non-verbal, verbal or graphic that is perceived by another person. During the first week of my study, we were taught the importance of communication and the various forms of communication. TherearevarioustypeofcommunicationthatincludeProfessionalcommunication,Ethical communication, Business communication among others. The purpose of communication is to achieve identity goals, social goals and instrumental goals. The principles of communication include the fact that communicationisintentional,irreversible,unrepeatableandcontextual.Therearefourtypesof communication theories, which include philosophical assumptions, concepts, principles and expectations. Communication is extremely important to me because I want to be a good director one day and I should be able to communicate clearly with others in my team for me to translate my vision onscreen. During my first week of study, we were taught the importance of Communication and Professional Communication and Ethics. We were also taught the Purpose of Communication and also the TheoriesofCommunicationthatincludePhilosophicalAssumptions,Concepts,Explanationand Principles. We were also taught the difference between Intrapersonal and Interpersonal Communication. The former refers to one’s thoughts, feelings and emotions while the latter refers to a communication betweentwopeople.Interpersonalcommunicationisalsoknownasdyadiccommunication. Communication is extremely important not only in our personal lives but also in our professional lives. During my second week of study, we were taught the importance of Non-verbal communication, which is communication through signs and gestures. Non-verbal communication implies the sharing of meaning between two people without taking recourse to words. We were also taught about the relationship between verbal and non-verbal communication, Proxemics, Expectancy Violation Theory, Kinesics, Paralanguage, Purpose of Non violence communication, Listening, Active listening behaviours and Communication competence.
2COMMUNICATION Therelationshipbetweenverbalandnon-verbalcommunicationincludeRepeating, Complementing, Substituting and Regulating. Proxemics are shaped by gender, culture, personality, relationships and acquaintanceship. Kinesis, which is another form of communication, is done using movement and includes body orientation, posture, facial expressions, behaviour of the eyes, gestures and touch. Paralanguage is a way of communicating through the use of voice without the use of any words. Communication by this process depends on frequency, intensity, vocal quality, intonation, prosody, timing, sighs and gasps. Nonverbal immediacy entails the use of eye contact, smiling and physical contact while communicating. Non immediate- behaviours include monotone delivery, stiff body posture among other things. We were also taught the concept of listening. Listening can be defined as the voluntary act involving our intelligence to make meaning from sounds and involves interpreting and comprehending the sensory experience. The process of listening include receiving, attending, interpreting, evaluating, responding and remembering. We listen for information, listen to evaluate, listen to help and listen to entertain. The various barriers to listening include preoccupation, overload and egocentrism among other factors. During the third week of our study we were taught about Business writing. Business writing is extremely essential to provide information to help smooth the process ofmaking decision making. Emails, memos, manuals, reports, manuals and newsletter all come under business communication The ten significant concepts include Communication, Nonverbal communication and Listening, Business communication,AcademicWriting,LiteratureReviewandSelf-reflectiveessay,PublicSpeaking, Organizationalcommunication,Communicativeinteraction,Interpersonalcommunicationand Intercultural communication. During our fourth week of study we were taught Academic Writing. Academic writing is extremely essential as it helps a student to understand what he or she has learnt. The Specific Purpose of
3COMMUNICATION Academic writing include is to recognize, acknowledge, appreciate and evaluate the accumulated knowledge of a specific topic. The general purpose of Academic Writing is to demonstrate the mastery of a student’s knowledge on a given topic. The basic principles of academic writing were also taught to us such as active voice and passive voice, the importance of an introductory paragraph, body paragraphs and concluding paragraphs, the importance of Referencing and In-Text citations and the procedure for doing the same. During our fifth week of study we were taught the how to write a Literature Review and a Self- reflective essay. Literature review solves the purpose of demonstrating one’s knowledge of what is known already about a specific field of knowledge. Literature review establishes the importance and the background context of a pertinent issue. A literature review should analyze, identify and interpret existing information. We were also taught the structure of a literature review. We were also taught about reflective writing and the structure of reflective writing. Reflective writing involves an essay structure comprising of an Introduction, Body and Conclusion. Reflective writing is descriptive in nature. It also involves analysis and critical evaluation. During our sixth week of study, we were taught the various approaches to public speaking. We were also enlightened about the various types of speaking which include impromptu, extemporaneous, verbatim from a manuscript, verbatim from memory. We were taught the concept of communication apprehensionandhowtoovercomecommunicationanxiety.Weweretaughtthestructureofa presentation. All presentations have an introduction, body and conclusion. There are various types of presentations. They are briefings, trainings, reports, proposals and sales presentation, explanations, welcoming remarks, introducing another speaker, honouring a person or an institution and presenting and accepting an award. We were also taught on how to write a proposal, sales presentation and a training presentation.
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4COMMUNICATION During our seventh week of study we were taught about the importance of intercultural communication and the three levels of culture, i.e. visible, less visible and almost invisible. The various barriers to inter cultural communication include linguistic, perceptual, experiential cultural, emotional, humorous and non verbal. We were taught about intercultural competence and the ways to achieve intercultural communication competence by developing cultural awareness and sensitivity, by developing flexibility, understanding the different styles of communication, development of other-orientation and taking responsibility for communication. During our eighth week of study, we were taught about effective business communication, organizationalcommunication,internalandexternalcommunication,thenetworksofformal communication,networksofinformalcommunication,thestructureoforganizationthatincludes complexity, centralization, formalization, the functions of organizational communication that includes production function, maintainence function and innovation function. We were also taught the concept of Internal organizational Communication which can be defined as the conversation between managers, employees and leaders within the organization. The forms of internal organizational communication include meetings, face-to-face, email, telephone and written documents. During our ninth week of study, we were taught the difference between a group and a team and the difference between work groups and teams. A group can be defined as a collection of individuals who coordinate their actions in order to perform a specific task, while a team can be defined as a group of individuals who share a common purpose of the team and outcomes and goals. We were also taught about meetings and the general categories of meetings like information – sharing meetings, problem solving or decision making meetings and ritual activities. We were taught about Group decision emergence theory. There are four phases of decision emergence theory. They are orientation, conflict, reinforcement and emergence.
5COMMUNICATION During our tenth week of study, we were taught about Interpersonal Communication which can be defined as communicating with others. We were also taught to recognize the difference between intrapersonalandinterpersonalcommunication.Wewerealsotaughttheconceptofaggressive communication and were taught to identify the various types of verbally aggressive messages. Academic listening involves the listening and perceiving the spoken material with the purpose of education (Berger, 2014). Academic listening has numerous forms and includes academic lectures, debates and seminar conversations among others. There are two types of listening (McNair, 2017). They are Discriminative listening and Comprehensive listening. The three main types of listening that is most important in interpersonal communication include Informational Listening, ie. when a person listens to learn something, Critical Listening i.e. when a person listens in order to evaluate and analyze and Therapeutic or Empathetic Listening i.e. when a person listens in order to understand feelings and emotion (McNair, 2017). Since I would like to become a film director, the two concepts that would help me in my chosen field include Communication and Listening. Since I will be working in a team I need to be able to communicate with my cast and crew in order to make them understand my vision and be able to translate my vision on screen. I should also be able to listen to my team members and encourage positive feedback and constructive criticism from them. Thus communication is extremely important. It is an integral part of our lives and human beings need to communicate with one another as they cannot live in isolation. One should be able to communicate in a clear concise manner for others to understand what he or she is saying.
6COMMUNICATION REFERENCES Akavaram, V., Bradley, L. M., Lei, L. Y., & Louie, L. (2018).U.S. Patent Application No. 10/007,737. Berger, J. (2014). Word of mouth and interpersonal communication: A review and directions for future research.Journal of Consumer Psychology,24(4), 586-607. Burgoon, J. K., Guerrero, L. K., & Floyd, K. (2016).Nonverbal communication. Routledge. Gallois, C., & Giles, H. (2015). Communication accommodation theory.The international encyclopedia of language and social interaction, 1-18. Galvin, K. M., Braithwaite, D. O., & Bylund, C. L. (2015).Family communication: Cohesion and change. Routledge.
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7COMMUNICATION Lewis, S. (2015). Qualitative inquiry and research design: Choosing among five approaches. Health promotion practice,16(4), 473-475. Mayer, J., Borges, P. V., & Simske, S. J. (2018). Introduction. InFundamentals and Applications of Hardcopy Communication(pp. 1-5). Springer, Cham. McNair, B. (2017).An introduction to political communication. Routledge. Rosenberg, M., & Chopra, D. (2015).Nonviolent Communication: A Language of Life: Life- Changing Tools for Healthy Relationships. PuddleDancer Press. Wolf, M. C., Muijserlaar, M., & de Bree, E. H. (2018, June). The Relationship between Reading and Listening Comprehension: Overlap in Constructs and Foundational Skills. Inthe IMPRS Conference.