Importance of Operations Management in Business

MANAGEMENT AND
OPERATIONS

TABLE OF CONTENTS
• Introduction
• Key approaches to operations management
• Role of manager in operations
• Role of leaders in operations
• Importance of managing operations
• Improvement in efficiencies by leaders
• Improvement in efficiencies by manager
• Application of operations management
• Factors affecting the business
• Conclusion
• References

INTRODUCTION
• Aldi is a group of supermarket chains
having 10,000 stores across 18
countries.
• The main objective of the company is
to provide high quality products to the
customers.
• Approaches to operational
management will be presented.
• Factors affect the business environment
and operations management.

KEY APPROACHES TO OPERATIONS
MANAGEMENT
There are certain approaches to manage
the operations of the company which are
as follows:
• Total quality time
• Lean production
• Six Sigma

ROLE OF MANAGER IN OPERATIONS
• Manage the available resources of the
company.
• Efficiently and effectively use the available
resources.
• They make sure that no issues are created in
the departments of the company.
• Make the workplace positive and ensure
smooth functioning of the business.
• Set vision for the operations to be carried out.
• Manage financial resources.

ROLE OF LEADER IN
OPERATIONS
• Set standards of performance
• Ensure that the employees work within the
set standards to make operations more
effective.
• Review the employees’ performance and
take measure to enhance it.
• Directs and leads the team for managing the
operations and functions of the business.
• Align the operational goals with that of the
organisational goals.

IMPORTANCE OF MANAGING
OPERATIONS
• Leads to the attainment of the set goals and objectives.
• Managing the operations enables the company to
sustain in the business environment.
• All the activities are organised in an appropriate
manner.
• Enables the company to gain success and develop
market share.
• High quality products are made available to the
customers at low prices.
• Fully utilise the available resources.
• Wastage is reduced and activities are made more
productive.

IMPROVEMENT IN EFFICIENCIES OF
MANAGING OPERATIONS BY
LEADERS
• The leaders make use of the different
leadership style to tackle with the changing
and challenging situations in the business.
• Develop a positive environment and
motivate the employees to enhance their
performance.
• Giving some authority to the employees for
carrying out the functions enables the
employees to work accordingly and achieve
the organisational objectives.

IMPROVEMENT IN EFFICIENCIES OF
MANAGING OPERATIONS BY MANAGERS
• Implement effective techniques.
• Motivate the employees with
rewards and other methods.
• Review the performance of the
business and take actions
accordingly.

APPLICATION OF
OPERATIONS MANAGEMENT
• Operations management enables the
business to achieve the goals and
objectives of the business.
• Various techniques helps in managing and
handling the operations and lead the
business towards success.
• Various factors affect the management of
the operations as well as the decision
making of the leaders and the manager.

FACTORS INFLUENCING
THE BUSINESS
There are various factors which affects
and influences the management process
of the company’s operations and also the
decision making of the leaders and
manager.
• Shareholders
• Technology
• Level of satisfaction of employees

CONCLUSION
• Manager and leaders are important for
handling and managing the operations of
the business and leading the business
towards the success.
• Employees are required to be kept
satisfied for ensuring smooth running of the
business.
• Leaders and manager, both are
responsible for improving the efficiencies of
the operations management.

REFERENCES
• Battistoni, E. & Bonacelli, A., 2013. An Analysis of
the Effect of Operations Management Practices on
Performance. International Journal of Engineering
Business Management. Vol. 5, No. 44, pp. 1-11.
• Farnen, K., 2017. The Role of an Operations
Manager. [Online] Chron. Available at:
http://smallbusiness.chron.com/role-operations-
manager-14234.html [Accessed: 21 Jan 2018].
• Foropon, C. & McLachlin, R., 2012. Metaphors in
operations management theory building.
International Journal of Operations & Production
Management, Vol. 33.