Management and Operations INTRODUCTION 3 TASK 13 P1 Define and compare the different roles and characteristics of a leader and a manager 3 TASK 26 P2 Role of a leader and the function of a manager apply in different situational contexts6 P3 Different theories and models of approach, including scenarioal leadership, systems leadership and contingency 7 M2 Assess the strengths and weaknesses of differentapproachesto situations within the work environment 7 D1 Critically analyse and evaluate the different theories and approaches to