This report discusses the tools and techniques that can help improve organisational performance and the role of employee well-being in motivation and performance. It includes a case study of BUNI Travel Agent, a local travel agent in Bolton, and its PESTLE analysis. The report covers topics such as performance appraisal, 360-degree feedback, personal development plans, reward and recognition, embracing flexibility, finding technology solutions, training and development, providing mental support, building effective teams, improving business reputation, employee engagement, creating balance for work life, assessing workplace environment, and focusing on feedbacks. The report also highlights the impact of political, economic, social, technological, legal, and environmental factors on the travel industry.
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