Incident Response Plan for the Coca-Cola Company Research Paper 2022

Running Head: INCIDENT RESPONSE PLAN (IRP) FOR THE COCA-COLA COMPANY 1
Incident Response Plan (IRP) for the Coca-Cola Company
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INCIDENT RESPONSE PLAN (IRP) FOR THE COCA-COLA COMPANY 2
Introduction
Coca-Cola Company commonly referred to as Coke Corporation, is one of the American
multinational organizations. It deals with manufacturing, distribution, retailing, together with
marketing of non-alcoholic beverage concentrates alongside syrup. The company has an incident
response plan (IRP) that helps it in remaining competitive in the global market that deals with
soft drinks (Foster, 2014). The program of incident response within the Coke Company can
comprise of a set of written instructions that are vital in responding, detecting, as well as limiting
the influences of the data security event. The company can have an incident response plan that is
documented, a typed plan that includes different instinct phases that assist IT professionals and
workers in recognizing and dealing with cyber security such as the breaching of data or cyber-
attack on operations of the organization (DeVoe & Rahman, 2013). The company can develop an
appropriate incident response plan through regular training and updates on what workers and
management need to do to achieve the set mission along with the objectives of Coke Company.
Therefore, the primary aim of this research paper is to develop the incident response plan for the
Coke Company by limiting the program to different incidents that can critically affect its
operations.
Development of Incident response plan for Coke Company
The creation of an effective incident response plan of Coke Company has to be the
company’s first line of defense against any form of threats and attacks in its operations. The
company can ensure that they have effective IRP by creating different manuals that tend to give
appropriate descriptions of how the company’s management can detect as well as limit the
impact of security incidents during the process of manufacturing, distribution, and marketing
coke products (Mazitelli, 2014). The company can ensure the formation of ideal IRP by listing

INCIDENT RESPONSE PLAN (IRP) FOR THE COCA-COLA COMPANY 3
down different actors within its operations. Such listings can aid the management and workers of
Coke’s company to have particular responsibilities and offer series of directives that are vital in
determination of the scope of the response options, dangers, and protocols of communication
(Ryan, 2015). Furthermore, effective IRP can be used by Coke Company to reduce the
probability of the common security incident happening in its future operations.
Incidents that could critically impact the organization during development of IRP
Some of the essential incidents that must be taken into consideration by the management
and workers of Coke Company are diverse. Critical incidents that could critically impact
development of IRP remain to be any situation in which the organization experiences the danger
to their physical safety, their wellbeing, or injury as the result of traumatic event like crime or
accidents. These incidents include ineffectiveness in preparation of crisis management, lack of
proper identification of dangers in global market, lack of containment among managers,
eradication of prices of beverages, lack of recovery from revenue losses, along with different
inappropriate follow up on lesson learned in operations (Mokhov & Ryabukhin, 2018). For
instance, development is a critical phase in developing IRP for the company as it entails the idea
of preparing management, workers, and staff dealing with IT to handle prospect occurrences that
might happen during operation of the organization. However, incident of ineffectiveness in
preparation of crisis management can lead to cases of unauthorized access to the company’s
website by their competitors such as Pepsi Company making it tough to create IRP. The other
incident that critically affects organization is lack of proper identification of dangers in global
market. Hence, management dealing with developing IRP for Coke Company has to focus on
improved identification that helps determine whether the operations or the event is indeed the
security incident (Crowhurst & Patrick, 2018). The incident of lack of containment among