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Revolutionizing Fashion Trends with Sustainability: A Marketing Strategy for H&M

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Added on  2020/01/07

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A marketing plan for H&M's sustainability project aims to make it a top-selling brand in 2017, continuing its vision of sustainability and revolutionizing the fashion trend. The proposed plan is based on thorough market analysis, which suggests numerous opportunities to reach customers more efficiently. The leadership approach and culture at H&M will accelerate the implementation of the marketing plan, while overcoming budget barriers through investor intervention.

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Running head: INDIVIDUAL MANAGEMENT PORTFOLIO
INDIVIDUAL MANAGEMENT PORTFOLIO
STUDENT NAME:
STUDENT ID:
PROFESSOR NAME:

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Table of Contents
Introduction......................................................................................................................................3
Definition of the new project of H & M..........................................................................................3
Designing the project of H & M......................................................................................................4
Performing the project of H & M....................................................................................................6
Developing the new project of H & M..........................................................................................8
Conclusion.......................................................................................................................................9
Reference list.................................................................................................................................10
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Introduction
The creative marketing plan for specific products launched by an organization aims to create a
strong awareness of the brand that sustains for a long time. Hiring a public relation agency is not
enough to grab the attention of the potential customers in the current competitive scenario. The
new landscape of media requires a creative approach from the company's part so that the product
gets the maximum exposure at the time of launch. The company has a shared vision that
approaches for optimum sustainability in economic, social and environmental grounds. Being the
leading fashion brand in Europe, H & M sets out to make fashion sustainable on the long run. As
the brand new eco line clothing of H & M is ready to be launched in the market, it also aims to
keep the sustainability quotient intact considering the seven commitments, H & M owes to the
customers. My aim in this project is to generate a creative marketing plan for the launch and
success of the eco line range without compromising on the sustainability module of H & M.
Definition of the new project of H & M
The fashion industry has gained huge importance in the present years, and the industries are
trying are their best to launch new and innovative products so that they can maintain a rising
profit trend (Anderson & He, 2015). H & M is launching a new product named new eco line of
clothing in the fashion market, which contains fashionable and trendy clothes that are eco-
friendly. It is a common notion among people that eco-friendly clothes are not affordable for
low-class of people. H & M thus has thought of launching the eco-friendly clothes so that every
section of people can afford those dresses. I think it is a very innovative process of entering into
the fashion market with a bang of environment-friendly products. People will like to wear such
products because these are the new set of clothes and is also less costly. I feel it is a great step of
H & M towards saving the environment and I hope people will like the products after its
launching in early spring.
Eco line of clothing will contain dresses for women, men as well as kids because all the people
of the society love to accept the new set of stylish clothes. People, in the present days, have
become very style conscious and they love to adopt various sort of fashion in their life so that
they may look very appealing to others (Choi, Yang & Yoon, 2014). That is why; H & M have
taken such a big step towards launching eco-friendly clothes for every common people. I think
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the clothes of H & M are accepted by the large section of people in the society and people
demands new types of clothes from H & M. This is the main reason behind launching the
products and I feel people would love to wear those clothes. H & M have the vision of
sustainable fashion, and eco-friendly clothes are the answer to such vision of H & M. I saw that
the fabrics used in the new product of H & M are organic cotton, soy fabrics, hemp, linen, and
polyester. The usage of organic cotton in the fashion industry is a major step towards making the
environment greener (Hm.com, 2017).
H & M is trying to contribute towards making environment green, and thus H & M has increased
the use of organic cotton in the other products of H & M too. The new products contain soy
fabric, which is soy oil by-product and is used for preparing soft and silky products of H & M.
Hemp, linen and polyester are prepared by less harnessing the energy. As a result, the purchasing
of these products will be a step of the common people towards saving the environment.
Moreover, the purchasing techniques of people have changed nowadays, and people are trying to
buy such clothes that will cause no harm to their skin (Griffioen, de Haan & Willenborg, 2014). I
feel keeping this point in mind; H & M have started this project so that the company can gain
more popularity in the global market. Eco-friendly products are more lasting than the normal
clothes, and I think people will like to buy such products more. By launching the new project, H
& M will be able to keep their aim of providing sustainable products to the people constant. The
CEO of H & M has set a target of making their fashion ultimate and sustainable and with this
new project; the company will be able to meet their targets. As a result, the brand image of the
company will be maintained in the global market, and thus, the company will have a high rise in
the profit margin. I consider that launching of this new project should be done as soon as
possible so that people come across the new clothes in the early of the New Year. I think the
company will increase its business development towards sustainability and H & M will have a
great business share in the fashion industry by the end of the month of April.
Designing the project of H & M
To design the project for the new eco line range of H & M, I will start by finding out the
relevance of the project and design a perceptual map. The perception map helps in analyzing the
perception of an organization regarding the equilibrium regarding their quality and pricing

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technique (Halvorsen et al. 2013). The development of the perceptual map will further help me
to identify the drawbacks; the company is yet to fulfill for the sake of improving their
sustainability. Moreover, I will design the perceptual map to change the customer opinion about
the brand on the long run.
I will carry out a thorough market research to find out the relevance and acceptability of the new
eco line product among the consumers. The primary market research will enable me to gather
information related to customer preference through online market surveys and interviews with
the icons of the fashion industry. On the other hand, during the secondary market research, I will
go through the annual sustainability report produced by H & M to estimate the probable costs
and budgets related to the marketing plan for the new product line. Followed by the initial
estimation of the project, I will shift my focus on assessing the external and internal factors that
may have a direct impact on the execution of the project.
Both the competitors and consumers are considered as the most pivotal external factors for any
organization on which it has to take control for sustaining the success (Huang & Sarigöllü,
2014). The direct competition of H & M regarding sustainability factor is with Zara, Primark,
Forever 21 and Pull & Bear. I will try to emphasize on including the key point in my project
documentation with transparent evidence that will highlight that H & M will put more effort
towards sustainability by upgrading the quality of the eco line product fabric, use organic cotton
for their products and give warranty on the life cycle of the eco line garments. Along with this,
the project will also focus on creating an environmental friendly zone for the offline shoppers so
that the message of sustainability through the eco line products appear more prominently to the
potential customers.
Assessing the strength, weakness, threats and opportunities of H & M will certainly be a part of
my project design. Based on the strengths and opportunities of the company, I will further
determine the unique selling point of the eco line product of H & M. As the company has already
made a strong position in terms of sustainability, I will focus on communicating the USP of the
eco line to the customers by implementing an effective communication strategy. To formulate a
strong communication strategy, it is highly essential to carry out an investigation regarding the
brand, the target group and the current scenario of cultural trends minutely (Kim, Lee & Lee,
2016). As H & M has always kept their concentration on targeting the young lot, following the
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trend, the target market of the eco line products will be the women of 20 to 30 years old. This
age group will surely put their interest in preferring a brand like H & M that is promoting
sustainable fashion trend.
Over the years, it became quite evident for H & M that while every other leading fashion brands
are approaching for expressing and communicating their sustainability efforts, H & M was not
quite vocal about their position as a part of sustainability effort. I will surely concentrate on this
part and utilize both online and offline channels to ensure the future of the sustainability of the
eco line project. To make an effort more prominent, I will carry out a teaser campaign to make
the message more clear and lasting on the mind of the consumers. Other than this, I will
communicate the message of H & M by engaging the customers to take part in a fashion
challenge to make a sustainable fashion statement with the clothing line that is more eco-friendly
than that of the eco line products of H & M.
Performing the project of H & M
It is essential for H & M to make the performance of its project successful, the company has to
take various actions to make its project and profitable. On behalf of the company, I have
undertaken many steps to make the performance of the project good in the society; I have
implicated few important strategies in the project to make it successful such as I have started
online promotion activities for endorsing the launch of the new product in the society. Online
marketing strategy, mix marketing strategy, use of social and electronic media, advertisement
through newspaper and television, putting hoardings on the street and distributing the pamphlets
among the customers will help the promotion of the new product in the society (Lea-Greenwood,
2013). I have taken special care that marketing process of the new product has done properly
and any negligence of the work by the management and employees were strictly prohibited.
Marketing of the new product will automatically enhance the project value and will successfully
manage to create awareness and curiosity among its customers (Lee et al. 2014). I have noticed
that it is essential to get good investors for the new project without the good investors the
performance of the project will collapse drastically. The financial department maintains the
budget of the project. Unfortunately, I was informed by the financial department in the mid of
the project progressing that the new project has already crossed its budget. This was the crucial
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moment for me and my main aim at that time was to find an investor or again apply for the bank
loan.
Finally, in the end, I was able to get the good investor for the project and succeeded in saving the
project growth and performance in the society. The use of the external and internal resource for
improving the performance of the project are essential, experts were hired to analysis the latest
marketing trends in the society and what are the criteria should be followed by the management
team to make the performance of the project more healthier. The experts also analyze the
strategies and function of their competitors when they launch new goods in the market. This
helps them in improving the performance of the new project in the society flawless and not
repeating the mistake of their competitors (Nam, Son & Lee, 2015). Even I have the keen interest
in the quality of product used by the production department for manufacturing the products of
the new project. It is important the production department uses the good material for
manufacturing the new product; the quality of the product plays the vital role in the efficient
function and performance of the project.
It is also important to avoid all kinds of negative publicity about the new project launch; the
negative publicity will create the bad impression on consumers mind and adversely affect the
sale rate of the new product. I have also given strict instruction to the employees not to share or
discuss any details related to the project to the strangers and in social media without the
permission. Any leakage of information by the employee has been proved that employee will be
terminated and subject to the penalties. The cost factor is an important aspect and varies the
performance of the project will be successful or not. Hence the cost of the new product must be
highlighted well to its consumers properly.
I have also recommended few important changes to improve the performance of the project such
as communication power of the employees must be flawless whether it is verbally or written.
They should communicate with customers in a polite manner and explain the qualities and
advantage of the project efficiently. They have to impress the customers in such a manner that
the customer will be unable to say no to the seller. Hence, especial training is provided to the
employees to increase the sale and performance of the new project. Therefore, these are the
important steps that I will take to enhance the growth and performance of the new project
successfully.

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Developing the new project of H & M
When I was examining the new project of H & M, I found that the step of H & M was not at all
easy as it sounded. The development of the project had to undergo numerous obstructions
because of the organizational culture, leadership style and values of the company. There are the
different organizational culture that is followed in the organizations like normative culture and
pragmatic culture (Nobbs et al. 2014). H & M follows the normative culture that means H & m
employees strictly follow the rules and regulations of the organization, and they do not want to
listen to any other suggestions for their betterment. I found that while developing the plan for the
new project the employees provided their suggestions but they did not agree to listen to the
suggestions of experts. Though these organizational cultures had brought some problems in the
way of the execution of the plan, yet the employees worked hard day and night collectively for
the completion of the project properly.
I think that H & M could have adopted the pragmatic organizational culture that means the
employees could have listened to the experts' suggestions. This would have helped H & M to
start their work much earlier and the employees' would not have to undergo a huge pressure. In
H & M, the leadership style that prevails is democratic style, and the employees were very happy
to work under their leader. The leaders of the organization do not give pressure to the employees,
but they discussed each step before incorporating those in the new project. I suggest H & M
continue this leadership style for their betterment in the business. The employees of H & M are
very cooperative and friendly, and that is why; developing of the new project did not bring
disaster to the company.
Teamwork, honesty, loyalty, service to the customers, providing excellent service and
commitment towards the organizational goal are the organizational values that have to be
maintained within the organization (Parmenter, 2015). I researched that H & M employees are
very loyal towards their work, but every employee wants to maintain their position within the
organization and do not want to leave a single space for any of their colleagues. As a result,
when the project was executed, the top management has to undergo some chaos in the
workplace, and they faced huge difficulty in resolving the conflicts among the employees. I think
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the top management can announce some rewards for the employees so that they do not create any
such problem and work excellently within the organization.
H & M has gained immense popularity among people by their other products, and people have
the expectation of fine quality and stylish products from H & M. In order to maintain that brand
image, H & M have already taken such a big step but if there arises some problem due to this
chaos then the company had to undergo a huge loss. I suggest H & M top management supervise
their employees because the project is very costly and a great step towards a new clothing style.
Before launching any new products in the market, the business organization needs to try those
products upon themselves (Reeder et al. 2016). I think time has come when H & M have to try
their new products on themselves and when they find no problem, and then H & M can deliver
the products in the market. It is essential for H & M to gain from the new project and become a
top selling brand in the year 2017. This will help H & M to continue to live their vision of
sustainability, and I think the project will become a big revolution in the fashion trend of H & M.
Conclusion
It can be summarized that the suggested marketing plan will surely bring out positive results for
the sustainability project of H & M. I have carried out a thorough market analysis that has
helped in estimating the requirements. As the market analysis suggests that there are plenty of
opportunities that can be utilized to reach out to the customer base more efficiently, the
marketing plan will lead the way to success. The leadership approach and culture of H & M are
the catalysts of the company that will accelerate the implementation of the marketing plan. The
barrier related to budget is systematically overcome through the intervention of the investors.
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Reference list
Anderson, P. M., & He, X. (2015). Consumer behavior in East/West cultures: Implications for
marketing a consumer durable. In Proceedings of the 1996 Multicultural Marketing
Conference 5(3), 3-8
Choi, Y., Yang, S., & Yoon, S. (2014). The Effect on Korean Consumers' Brand Preference,
Trust and Purchase Intention for Donation Amount Information of Luxury Fashion
Brands. Fashion business, 18(6), 19-37.
Griffioen, R., de Haan, J., & Willenborg, L. (2014). Collecting clothing data from the Internet.
In Proceedings of Meeting of the Group of Experts on Consumer Price Indexes, May,
9(2), 26-28.
Halvorsen, K., Hoffmann, J., Coste-Manière, I., & Stankeviciute, R. (2013). Can fashion blogs
function as a marketing tool to influence consumer behavior? Evidence from
Norway. Journal of Global Fashion Marketing, 4(3), 211-224.
Hm.com. (2017). H&M offers fashion and quality at the best price. Available
at: http://www.hm.com/in [Accessed on 14 Jan. 2017].
Huang, R., & Sarigöllü, E. (2014). How brand awareness relates to market outcome, brand
equity, and the marketing mix. In Fashion Branding and Consumer Behaviors 45(20),
113-132.
Kim, S. J., Lee, J. Y., & Lee, K. H. (2016). Global Pricing Strategy of the SPA Brand:
Comparison with GDP and Big Mac Index. Fashion & Textile Research Journal, 18(3),
301-316.
Lea-Greenwood, G. (2013). Fashion marketing communications. New York: John Wiley &
Sons.
Lee, C. H., Ko, E., Tikkanen, H., Phan, M. C. T., Aiello, G., Donvito, R., & Raithel, S. (2014).
Marketing mix and customer equity of SPA brands: Cross-cultural perspectives. Journal
of Business Research, 67(10), 2155-2163.

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Nam, H., Son, H., & Lee, Y. (2015). Effect of SPA Brand Consumers' Emotional Consumption
Value Orientation and Assessment of Marketing Mix Attributes on brand loyalty. Journal
of the Korean Society of Costume, 65(4), 45-60.
Nobbs, K., Montecchi, M., Kontu, H., & Duffy, K. (2014). An exploratory investigation of the
strategic use of visual social media platforms by uk fashion brands for marketing
communication. In 2014 Global Marketing Conference at Singapore 5(2), 1472-1481.
Parmenter, D. (2015). Key performance indicators: developing, implementing, and using
winning KPIs. New York City: John Wiley & Sons.
Reeder, A. I., Gray, A. R., Liley, J. B., Scragg, R. K., McKenzie, R. L., & Stewart, A. W. (2016).
Factors associated with photoprotection by body clothing coverage, particularly in non-
summer months, among a New Zealand community sample. Photochemical &
Photobiological Sciences, 15(3), 389-397.
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