Overcoming Communication Barriers in Business

This assignment discusses the significance of effective communication in a business setting, highlighting the need to facilitate inter-departmental cooperation and overcome communication barriers. It emphasizes the importance of providing relevant information to all group members, making better strategy to achieve predefined objectives, and concludes that communication is essential for achieving success in business.

Individual report

Table of Contents
INTRODUCTION...........................................................................................................................1
Literature review .........................................................................................................................1
Analysis and discussion of questions .........................................................................................3
CONCLUSION: ..............................................................................................................................4
REFERENCES ...............................................................................................................................5

INTRODUCTION
As business communication is a process of sharing the information among the members
within an organisation so that relevant information can be communicated to each and every
person who work in enterprise. To achieve the goals of firm it is required for the management to
make effective communication with all group members so that each and every perform can know
its role in order to accomplish the objectives. To better understand this concept Hilton
Cambridge City Centre has been chosen that is a famous hotel which belongs to UK. There are
various topics has been covered in this report such as: to facilitate inter-departmental
cooperation and different types of barriers in communication.
Literature review
To facilitate inter departmental corporation it is required to have better communication
within the organisation so that adequate information can be deliver to all group members and
which is helpful to achieve the organisational goal. According to the case scenario, marketing
director of Hilton Cambridge City Centre who owns a hotels and resorts and announces that
company is opening a brand new beach resort in Sri Lanka. In this regard it is important for
subordinates and colleagues to take effective measures for the purpose of inter-department
cooperation so that goals of firm can be accomplish as per the requirement (Yacchirema and
Palau, 2016).
In context to inter-departmental cooperation:
According to Uzma Hanif Gondal, 2012 it is important for the organisation to maintain
effective inter departmental cooperation as because now a days corporation fail is due to lack of
internal coherence & proper communication system with the different departments. As there are
various departments in a firm such as: marketing, operation, research and development, finance
etc. As due to inefficient inter departmental cooperation, efficiency of a company can get
affected as because employees does not perform their role as per the requirement and workers
feel demotivated as because of their poor performance. In this regard it is important for
subordinates and colleagues to take effective measures to bring cooperation within the
department. In this regard it is recommended to the colleagues and subordinates to get relevant
information which help them to perform roles and responsibilities in effective manner as a result
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company can accomplish its objectives which is to open a new beach resort in Sri Lanka (Zuha
and Ghani, 2016).
To facilitate inter departmental cooperation it is important for colleagues and
subordinates to take better decisions by emphasis towards the requirement of all divisions within
the Hilton Cambridge City Centre hotel. In this regard it is important to analyse the problem
which is facing by colleagues and subordinate so that appropriate measures can be taken to
resolve the issue. To facilitate inter departmental cooperation it is important to bring harmony
within all departments and for that purpose it is important for colleagues and subordinates to
support each and every of group so that all members perform in order to achieve the objectives
of company (Ukaj, 2016).
Barriers in communication:
Due to the absence of improper information communication can not be effective and it
create barrier in the communication. Due to the barrier authentic information can not be
communicate within the organisation and objectives of company can not accomplish within
stipulated time period. As per the case scenario Hilton Cambridge City Centre wants to open a
brand new resort in Sri Lank but they get to know on Easter Sunday, the island was attacked by
terrorist and they targeted luxury hotels in the capital of Colombo. But Sri Lanka is a favoured
destination for the tourists and the situation will be normal within three to six months. So it is
important for the Director to anticipate whether they should open the new resort within that
period of time and what steps should be taken for the security purpose. So in this regard it is
important for the management to get all information about the conditions of Sri Lanka and it is
possible when communication barrier does not take place (Parizotto and Porto, 2015).
According to George Bernard Shaw, 2015 there are various kinds of barriers can be
identified in the communication which are linguistic, psychological, emotional, physical and
cultural etc. The intended communique can often be disturbed & distorted leading to a condition
of misunderstanding and failure of communication. As the cultural barrier can be seen because
Hilton Cambridge City Centre is located in UK and it want to open a resort in Sri Lanka and both
countries have different cultures where as United Kingdom is a developed nation and other
country is a developing nation. Information barriers is also be seen because management does
not have proper information about the attack which is done by terrorists. As per the author
barrier in communication can affect the performance and productivity of an organisation and it
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hinder the growth which is not beneficial for the corporation. For the success it is important to
make appropriate strategy in context to overcome from the communication barrier. In this regard
it is important to for the Marketing Director to make market research and analyse all the
situations which are related to Sri Lanka. Along with this it is important to get all information
about the past, present and future of the country and terrorist activities and crime rate is also be
consider before opening a new resort in the nation. For the purpose relevant information is to be
communicate with in the organisation and its all department so that different types of barriers can
be resolve and company can achieve its predefined objectives which is to open a brand new
beach resort in Sri Lanka. It is beneficial to get success and growth & also for the sustainability
of business. To resolve the communication barriers it is important for the organisation to
establish a proper chain of command and roles & responsibilities are predefined that how
individuals will communicate the information in order to perform the task and achieve the
objectives of company. It is helpful to resolve the communication barriers (Ding and Zhang,
2014).
Analysis and discussion of questions
As it has been analysed that it is important to facilitate inter-departmental cooperation so
that goals of company can be accomplish as per the requirement. For that purpose it is important
for colleagues and subordinates to share each and every information related to the business of
corporation. In this regard it is important for colleagues and subordinates to support each other in
the problem and provide relevant to each other so that better decisions can be taken for the
growth of corporation. As there are different types of communication barriers can be seen in the
company which can hamper the overall growth of firm. To facilitate inter departmental
cooperation it is require to establish proper chain of command which describe the flow of
information which take place among the departments of Hilton Cambridge City Centre. It is
beneficial for the growth and success of business. As there are communication barriers can be
seen in the case scenario as because company wants to start a new resort in Sri Lanka and there
is a cultural difference can be seen in both countries which are UK and Sri Lanka. Along with
this Marketing Director does not have proper information about the terrorist attack and the
current situation of the nation. So it is important for the management to get all information about
the country and along with this it is important to make market research so that relevant
information can be determine. For the growth of a company it is required to known all
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information before the starting of a new business and for that purpose it is require to take better
decisions which support the growth of corporation. This strategy will help the management to
overcome form the issue that is barrier in communication and due to Hilton Cambridge City
Centre can open a brand new beach resort in Sri Lanka. As the success of a business depends
upon that how effectively management communicate the information to all members who work
in the company (Bernardini and Vicentini, 2012).
CONCLUSION:
As from the above report, it has been concluded that it is important to make better
communication is essential in order to achieve the predefined objectives. To facilitate inter
departmental cooperation it is important for subordinate to provide relevant information to all
group members so that they can perform as per the requirement. There are various types of
barriers which can arises in communication which can hamper the productivity of business and
in this regard it is important to make better strategy in order to overcome from the
communication barriers and it is beneficial for the growth of corporation.
Parizotto, R., Mesquita, A. and Porto, R. W., 2015
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REFERENCES
Books and Journals
Bernardini, C., Tarsitani, C. and Vicentini, M. eds., 2012. Thinking Physics for Teaching.
Springer Science & Business Media.
Ding, R., Wang, D. and Zhang, F., 2014. Demonstration of bit rate variable subband switching
functionality on optical Nyquist superchannel. In 19th Optoelectronics and
Communications Conference (OECC) and the 39th Australian Conference on Optical
Fibre Technology (ACOFT) (p. 352). Engineers Australia.
Parizotto, R., Mesquita, A. and Porto, R. W., 2015, September. Design and calibration of an
atmospheric electric field sensor with wireless comunication. In 2015 International
Symposium on Lightning Protection (XIII SIPDA) (pp. 69-74). IEEE.
Ukaj, F., 2016. Direct Marketing: An Imperative In Building Effective Comunication In
Hospitality Enterprises. European Scientific Journal, ESJ.12(10). p.240.
Yacchirema, D. C., Esteve, M. and Palau, C. E., 2016, October. Design and implementation of a
Gateway for Pervasive Smart Environments. In 2016 IEEE International Conference on
Systems, Man, and Cybernetics (SMC) (pp. 004454-004459). IEEE.
Zuha, R. M. and Ghani, A. A. A., 2016. Morphology of the Terminal Segments of Megaselia
scalaris (Loew)(Diptera: Phoridae) using Scanning Electron Microscopy.Jurnal Sains
Kesihatan Malaysia (Malaysian Journal of Health Sciences).14(2).
Online
Uzma Hanif Gondal. 2012. [Online]. Available Through:
<https://pdfs.semanticscholar.org/297c/9104bce13a449667dd7233d6dcfa5e3adf5c.pdf>
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