This document provides an analysis of the macro environmental factors affecting the travel and leisure industry in the UK, as well as possible adaptations for hotels in the industry. It discusses political, economic, and socio-demographic factors, and includes a SWOT analysis of UK hotels.
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Running Head: INDUSTRY ANALYSIS AND POSSIBLE ADAPTATIONS INDUSTRY ANALYSIS AND POSSIBLE ADAPTATIONS Student’s Name University Name Author’s Note
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2 INDUSTRY ANALYSIS AND POSSIBLE ADAPTATIONS Table of Contents 1.Analysis of the Macro environmental factors affecting the travel and leisure industry of UK. 3 1.1Political environmental factors.........................................................................................3 1.2Economic environment.....................................................................................................5 1.3Socio-demographic developments....................................................................................6 2.Micro analysis of the hotels sub-sector of the travel and leisure sector of UK........................6 2.1SWOT analysis model of UK hotels.................................................................................6 3.Challenges faced in execution of tasks 1 and 2........................................................................9 4.Reference List.........................................................................................................................10
3 INDUSTRY ANALYSIS AND POSSIBLE ADAPTATIONS 1.AnalysisoftheMacroenvironmentalfactorsaffectingthetravelandleisure industry of UK. So far as most of the business organisations of this industry in UK are concerned, we had to face tough times because of the recent Global recession. However, one significant factor of this Industries that in spite of cut down of consumer expenses over travel and leisure services, it is evident that new hospitality destinations has opened up by about 67% every year in UK and the in surge of the foreign tourists have enhanced by 30 to 32% person in the year 2019 compared to what happened in the year 2010 (Al-Najjar 2017). So far as enhancement of prospect is Industries considered, out of the new hospitality facilities emerging in the country, at least 40% have been boutique hotels along with establishment of new branches of global hospitality brands in the country. They have been ample customers for budget friendly hotels boutique hotels as well as star rated hotels with the latest amenities. The financial uncertainty had prompted the customers to avail budget Airlines and stay in boutique hotels compared to luxurious outlets. This has changed the consumer experience and the perception that the boutique hotels can also provide classic holiday experience has started to emerge (Duncan and Cohen 2016). In the following parts of the section the various micro environmental factors affecting the industrial will be reflected. 1.1Political environmental factors The government have tendency of introducing legislation as well as regulations that can have a significant impact on the organisations interested in this industry. However, most researchers like Ramiah, Pham and Moosa (2017), prefer to call UK a free market from the perspective of this industry, the government is closed watch on the advancement in this industry which is primary
4 INDUSTRY ANALYSIS AND POSSIBLE ADAPTATIONS dominated by private sector in order to ensure that the businesses in this industry are functioning properly and in best alignments to the national interests. One of the major political factors that have impacted this travel and leisure industry of the country is the Digital economy act of 2010. This was a parliamentary act which was made in order to diminish the sharing of files illegally in order to prevent copyright infringement and this has to be enacted in the most digital environment of the society. Naturally, all the recently setup hotels, the airports, major transport like Metro Railways, intercity express and so on as well as the biggest shopping destinations like shopping malls and supermarkets came under obligation of this regulation (Glaesser et al. 2017). This is because; these are the areas which provide free WI- FI connection to the customers. In case if any of the customers of these foundations broke the law of digital economy act, the service provider in this case would come under conviction. Again, it is not working that is for these facilities at the hotels could charge convenience fees from their customers. Nevertheless, major Hotel groups which are preferred by international Travellers for laser as well as business purpose is expected to have Wi-Fi connectivity. On the contrary note, International Travellers will refer not to stay in search hotels if they are coming for business conferences or business trips (Davies and Weston 2015). Another factor impacting the industry is the new immigration policy. This policy introduced by the coalition government has Costa be concerned in the travel and leisure industry. Caps on immigration in areas outside European economic area could ignore the issues like skill shortages in the hospitality sector and mainly in the recruitment as well as employment configuration. The researchers like Urry (2016), is of the opinion that except from the operational rules like Chefs, bar staff as well as few other positions, shortage of employee management skills helping evident all over the hospitality and travel segment. After the imposition of caps on immigration in the
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5 INDUSTRY ANALYSIS AND POSSIBLE ADAPTATIONS sector, it has been observed that only 10% of the domestic Hotel managers and 6% of the hospitality managers in restaurants are capable of being qualified at the managerial level. 1.2Economic environment The first issue that comes in this context is the crowded market of UK. So far as business setups in which sector is concerned, the recent growth of budget hotels, New shopping complexes, fashion destinations as well as theme based restaurants attracted tourist locations. This has converted to K into a travel hub and an important location for flight travel also. This is why the influx of air travel passengers has also increase at high rate (Holden 2016). In this condition, the business value of the branded establishments is supposed to fall as there will be many new entrants occupying the industry offering the same services at a much more comprehensive and reasonable rate. However, statisticians have observed that spending over tourism has increased among the intrinsic and extrinsic customers of UK. It has been observed that number of visitors coming to UK has increased. The fall in the value of sterling against Euro as well as dollar has prevented the people of Britain to make overseas travel. Nevertheless, this is a good impact for the travel and leisure industry of this country. The VAT increase will also be a crucial factor for this industry. The increase in value added taxes has done up from 17.5% to 20% and it is evident that this will put more strain on the disposable income of the customers and reduce consumer spending (Metz 2017). However, researchers like Bowie et al. (2016), identify that this increase will be beneficial to some extent as the market diversity will increase. Consumers who used to travel by star rated airline Agencies will now choose the budget Airlines for travel. The consumers will prefer shopping in the city
6 INDUSTRY ANALYSIS AND POSSIBLE ADAPTATIONS based shopping complexes rather than the lifestyle outlets of various individual brands and lastly they will also prefer to stay in the boutique and home stay hotels referred to the major branded hotels. 1.3Socio-demographic developments Since the London Olympics of 2012, the influx of Asian gas in the UK sector has started to increase. Now consumers from this part of the world comprise about 25% of the international tourists visiting UK for purposes ranging from business, travel, and leisure to education (Winfield et al. 2018). The strategic location of UK also makes it favourable among the international customers of the travel and leisure industry. The hotels are located close to the fashion, travel as well as the important business facilities also. People travelling to UK on any purpose find it easy to stay, enjoy or operate the purpose for which they having travelling. In this context, this is a business objective that has been realised by most newly setup hotels in UK. Because of their strategic locations, old hospitality setups have been losing customers. 2.Micro analysis of the hotels sub-sector of the travel and leisure sector of UK One of the major issues chosen from the above macro-analysis is the high influx of customers. Another essential macro environmental factor that will be taken up for discussion in the next section is the development of brand image of various new and emerging establishments in this sector Impact of severe in surge of customers at an additional rate will impact this subsector in various strategic ways. 2.1SWOT analysis model of UK hotels
7 INDUSTRY ANALYSIS AND POSSIBLE ADAPTATIONS Strengths One of the major strengths of the hotels of UK is profitability. The Occupancy rate of the hotels of UK has increased by 80% after the two major International events of the global financial crisis as well as the London Olympics of 2012. This is why there has been a profit marginalization where the profit valuation has risen 7.4% in the year 2017 up to 468 million Pounds for the small, emerging and the boutique hotels and the revenue generation of the major, big and established Hotel brands Has Fallen about 2.3% (Al-Najjar 2017). In this context has been some capital investments observed in the real estate properties, home decor, refurbishments and the restaurant industry also. Strong presence of tourists, in UK particularly, compared to other most favourite tourist locations of Europe is another major factor of strength for the hotels of the country. Hotels increasing the number of rooms and equally increasing the convenience that they are offering to the customers since 2015.this is the reason why most of the metals which day recognised as flagship and emerging brands in the 2010-2011, have gained a reputation of becoming one of the leading Hotel brands in the industry of hospitality in UK. It is expected that by the end of the year 2020, 85% of the Occupancy rate of the hospitality sector will be consumed by boutique hotels only. Analysing this factors it cannot be deflected that the big brands are losing our business it is the new and emerging hospitality brands which have grown in business without hampering the steady growth of other established facilities of the hotel sector of UK (Ramiah, Pham and Moosa 2017). In spite of the complications regarding government regulations, most of the new hotels have been able to extract licence for setting up Wi-Fi facilities in their hotel rooms. Other than that, specific factors like friendliness towards babies, pets as well as vehicle parking facilities are something that is available with the boutique hotels also.
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9 INDUSTRY ANALYSIS AND POSSIBLE ADAPTATIONS Threats Competition is one of the major threats to the hotels of UK with more than 3000 new hotel brands emerging with major recognition in the last three financial years. Competition with bill also come from the major Hotel groups like the Marriott group of UK will also be upgrading their facilities in order to attract customers in more numbers (Urry 2016). Since there is pressure for Rapid expansionon the hotelgroups, theymighttry to avoidcompliancewith the governmentregulationswhichwillbringlegalthreatstothem.Thelegalauthorityfor surveillance of the hotel groups before giving them licence for setting of new facilities is very active because of which Unites trade union always remains cautious regarding the health as well as safety requirements of customers in the hotels of UK. 3.Challenges faced in execution of tasks 1 and 2 The greatest challenge was to decide the most appropriate theoretical models for analysis of the macro and micro factors. There have beenseveral factors that could have been considered for analysis in the micro analysis section. In this context, the selection of the two most important factors for analysis had been a difficult task. However, the researcher chose those issues that will have a future sustainable impact of the hotel sub sector. The data collection for such a wide sector like travel and leisure was also difficult. However, in this case, the researcher analysed academic journals for analysing the major business issues in this sector in the last decade. Based on that, various aspects for discussion in the macro environmental analysis have been selected by the researcher.
10 INDUSTRY ANALYSIS AND POSSIBLE ADAPTATIONS 4.Reference List Al-Najjar, B., 2017. Corporate governance and CEO pay: Evidence from UK Travel and Leisure listed firms. Tourism Management, 60, pp.9-14. Bowie, D., Buttle, F., Brookes, M. and Mariussen, A., 2016. Hospitality marketing. Routledge. Davies, N.J. and Weston, R., 2015. Reducing car-use for leisure: Can organised walking groups switch from car travel to bus and train walks?. Journal of transport geography, 48, pp.23-29. Duncan, T. and Cohen, S.A. eds., 2016. Lifestyle mobilities: intersections of travel, leisure and migration. Routledge. Glaesser, D., Kester, J., Paulose, H., Alizadeh, A. and Valentin, B., 2017. Global travel patterns: an overview. Journal of travel medicine, 24(4). Holden, E., 2016. Achieving sustainable mobility: everyday and leisure-time travel in the EU. Routledge. Metz, D., 2017. Valuing transport investments based on travel time saving: Inconsistency with United Kingdom policy objectives. Case Studies on Transport Policy, 5(4), pp.716-721. Ramiah, V., Pham, H.N. and Moosa, I., 2017. The sectoral effects of Brexit on the British economy: early evidence from the reaction of the stock market. Applied Economics, 49(26), pp.2508-2514. Urry, J., 2016. Mobilities: new perspectives on transport and society. Routledge. Winfield, I., 2018. An Exploratory Study of Work-Life Balance, Conflict and Enrichment Experiences of Frontline Hospitality Employees in a UK Context. Journal of Undergraduate Research at NTU, 1(1), pp.121-145.
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