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Business Process Modelling and Management Using Information Systems

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Added on  2020-07-22

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Information System Digital Portfolio Project TABLE OF CONTENTS INTRODUCTION 1 Understanding the importance of information system in solving business needs 1 Critically appraise any alternative IT/IS solutions against business needs 2 Critical evaluation of the effectiveness of various business requirements 3 Value of critical thinking in Information systems 5 Legal and ethical implications arising from the use of new technologies in the business 5 Practices of business process modelling and knowledge management in the context of current research and emerging trends.6 CONCLUSION 7 APPENDIX 10 INTRODUCTION Information

Business Process Modelling and Management Using Information Systems

   Added on 2020-07-22

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Information System DigitalPortfolio Project
Business Process Modelling and Management Using Information Systems_1
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1Understanding the importance of information system in solving business needs..................1Critically appraise alternative IT/IS solutions against business needs...................................2Critical evaluation of the effectiveness of various business requirements.............................3Value of critical thinking in Information systems..................................................................5Legal and ethical implications arising from the use of new technologies in the business.....5Practices of business process modelling and knowledge management in the context of currentresearch and emerging trends.................................................................................................6CONCLUSION................................................................................................................................7APPENDIX....................................................................................................................................10
Business Process Modelling and Management Using Information Systems_2
INTRODUCTIONInformation system is a set up that deals with the collection, communication, storage andorganisation of information. It is an organised system or say a study of complementary networksthat people and organisations use to collect process, filter and distribute data. This has becomeone of the most essential facilitator of the business activities. It provides various solutionsagainst the needs of business. Mainly the companies that are in the field of providing ITsolutions needs to have a proper infrastructure of information system. IT has extended its reachin every industry and helps in the operations of almost every units or departments. Frommanaging data to taking out information from them at the required time, supporting stakeholdersin their activities (Kwon, Lee and Shin, 2014). It helps in solving basic and complex businessneeds which is essential for the growth of any organisation and the users. This report highlightsthe featured ways in which the information system provides complex business needs. It alsoprovides solutions to the situations that arises in operating its functionalities. This report is a kindof digital portfolio that any organisations and customers’ needs to understand.Understanding the importance of information system in solving business needsInformation system can be beneficial for managing business. I have seen that in this firmthere are many operations that can be easily conducted with the use of technological means (AbuNaser and Al Shobaki, 2016). For example when I was travelling in the aircraft previously weneed to go to the air ports to buy our tickets which has become easier by the use of modernmediums such as mobile phones and as I am manager at the IT services department of theAirport I found that the work load on the staffs have also reduced as there is a software that hasbeen installed which helps in automatically booking of the flight tickets. Use of information andcommunication systems helps in managing the communication at various levels of the firm sothat company can work in a proper manner. There were manual methods of monitoring theplaces decades before but now use of cameras have made the processes easier as the issuesrelated to the monitoring can be handled by one person only. When I talk about security issues there are technological sensors that has been used atthese places so that people carrying a goods that is not legal can be detected easily. One of theother areas where this had resulted positive sense is the managing of information which was notan easy process previously. These computerised systems have made information available at any1
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part of the country to the authoritative bodies. There were internal monitoring that has been doneusing these technologies like the use of cameras as well as fire sensors that will immediatelyreport any kind of mishappenings. These systems are being installed in the ways so that privacyof the staff members are not being hampered and they can work easily. There are severaleffective measures that are taken so that restricted amount of monitoring can be done. Twopapers I have studied in this regard so as to understand the implications that technology useposes on the business operations. I have provided them in the appendix.These two links that has been provided so as to understand that in what ways these systems helpsto manage different operations within the firm.The first link contains the paper that explain the concept related to information systemlike what are the things that are present in the information system and how these concepts arebeing changed after the research process. Second link explains the use of information system inthe business operations. Like the process of business flow helps in understanding that what arethe needs of the business organisations and how the new trends and researches can be takenforward using this. In the second link it explains that knowledge management is one of the basicrequirements that has to be fulfilled by the companies so as to grow in the future in a sustainablemanner. On line chats and conversations through the use of information technology in thecompany can help in this regard. These conversations can be done using the webinars as well asthe Webster. Feedbacks from the experts in the regarding field can help in understanding thatwhat are faults that are associated with our information system arrangements. This can also beused to take feedbacks from the customers that uses this service. One of the major benefit of thisis that this is highly critical and is highly helpful in organising services at the firm.Critically appraise alternative IT/IS solutions against business needsThere are various business needs that arises in the firm irrespective of the industry itbelongs to. As per the view point of Laudon and Laudon, (2016) Information system andinformation technology is one of those systems that are very effective in providing thesesolutions. The problem areas such as managing large chunk of data and evaluating it to provideinformations as per the business needs. For example in marketing, information system helps incontacting with the clients and making relationship with them so as to advertise the new products2
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