Assignment on Information System and Functions

Running head: INFORMATION SYSTEM
INFORMATION SYSTEM
Name of the Student
Name of the University
Author Note:

INFORMATION SYSTEM1
Introduction:
The primary aim of this paper is to discuss about the issues present in information system
functions. In order to support the discussion it will analyze the business scenario of “Colin &
John” with the purpose to analyze the ethical issues, global as well as social responsibilities. As
the nominated business has faced several ups and downs in recent years. Along with this it will
also discuss about the ethical considerations while operation information system into the
organization’s infrastructure.
Discussion:
After a thorough investigation of thee nominated case scenario it is noticed that Colin &
John is an Australian small business that has primarily focused on the supplies house hold
essentials which includes the toilet accessories, clearing, baby products as well as handy
furniture. Due to effective services offered by Colin & John, the company has gained a huge
profit for many years. However, due to poor technical infrastructure of the organization they
have faced huge problem performing organizational activities like communication with
customers and suppliers, operations related to pricing as well as detailed information of about
their offered services (Benitez et al., 2018).
Followed by knowing the detailed information about the nominated company being an e-
business consultant I have taken an initiative towards the development of e-commerce website in
order to provide an edge to “Colin & John” services over the over competitors.
Benefits of e-business-
Now, focusing on the benefits of incorporating e-commerce facility into their business
infrastructure it is noticed that incorporating e-commerce features into the organizational
infrastructure of “Colin & John” will help to improve the customer satisfaction as after the

INFORMATION SYSTEM2
implementation a customer will be able to see their products online which will them to check
their product effectively and order their preferred product from anywhere any time. Along with
the above mentioned benefits it will help the organization to expand their business to a wide
range of customers (Abdullah et al., 2018). Along with this it will also help to advertise the
products in a very cheap cost. Apart from the above mentioned features offered by e-commerce
business it is noticed that adoption of e-business strategy will help to enhance the communication
process of the organization as well, and this will also improve the decision making capabilities of
business by analyzing the customer data present in the organization’s website (Chatzoglou and
Chatzoudes 2016).
Social issues of e-business-
Now focusing on the business strategy of “Colin & John” it is noticed that adopting
technology like e-commerce will definitely help to enhance the business operations of the
organization however, the adoption of e-commerce may significantly impact social aspects.
While analyzing this concern it is noticed that global e-commerce business has been a bonus for
the customer as well as for small businesses however, according to the studies e-commerce
business in a huge threat towards the local culture as this approach has a major significance
towards harming the employment culture of global business (Cherian and Kumaran 2016). Along
with the social issues e-commerce business has also impacted the economic issues as due to the
adoption of e-commerce the company will be able to transact internationally which will majorly
impact market conditions of other countries as well.