Information System Management docx

Information system management
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Question one
Lessons learned from the project management process helps project stakeholders to
determine what has been done right and what might not have been done inappropriately. The
major concern is to emphasis on what has been learnt to improve future project delivery and
quality. It has five main steps; planning, sending ahead, getting required feedback, conducting
lessons learnt, and doing follow-ups. With these steps, project managers and stakeholders can
improve on project delivery and performance next phase or in other future IT projects (Havila,
Medlin, & Salmi, 013). Project closeout is aimed to assess project delivery, ensure smooth
completion and come up with lessons learnt as well as come up with best practices to be applied
in future projects. It is at the closeout stage the last stage where confirmation should be done to
make sure all stakeholder requirements are adequately met. In IT project management, both
lessons learnt and developing project closeout (PCR) involves evaluating overall stakeholder
performance during project delivery. Important to note is that information collected at project
closeout helps project managers and team members understand what should be done in the
preceding phase or future projects to enhance project efficiency and quality.
Question Two
Procurement involves different processes that IT organizations should follow to make
sure IT infrastructure adhere to required international standards. The main processes that IT
firms follow when outsourcing is; competitive bidding involves issuing of public bids to provide
an opportunity to companies to put forward the best proposal to compete for the project.
Competitive bidding is used by IT managers to promote openness and transparency in
procurement processes. The next processes are competitive proposals which are usually sent by
service providers willing to take up the project. Service providers and sellers outline their ability