Introduction to ITSM/ITIL: Benefits, Structure, and Future
VerifiedAdded on 2022/12/19
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AI Summary
This presentation provides an introduction to ITSM/ITIL, including its structure, methodology, and benefits. It also discusses the changing role of ITSM in Wipro and the future of ITSM in the industry. The presentation highlights the importance of ITSM in improving business efficiency and addressing management challenges.
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