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Information Technology System - Assignment

   

Added on  2021-02-20

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Value of EffectiveIT System
Information Technology System - Assignment_1

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3Use of IT system within different functions of organization......................................................3The ways of how IT system contribute to the achievement of objectives in a specificorganizational context.................................................................................................................5TASK 2............................................................................................................................................6Different ways IT system store and process data for knowledge management, datamanagement, customer relationship and communication management......................................6TASK 3............................................................................................................................................8How IT system can be used to support value added changes for improving businessoperations, sustainability and performance.................................................................................8TASK 4............................................................................................................................................9Recommendations of practical IT solutions for organizational scenario to cover a range ofcommon business problem in the workplace..............................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................12
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INTRODUCTIONAn effective IT system refers a set of elements and tools that help an organization to alignits all strategy and objectives with daily actions. It refers all computer systems, networks,hardware and internet websites that make all functions of the company accurate and easy(Laudon and Laudon, 2016). Some examples of IT includes communicative networking,Website, mobile networking etc. This present study is based on British Home Plc that hassubsidiaries in retail, consultancy, property and travel industry. This company was founded byColonel Williams in the year of 1950. IT served only a group of customers and did not target alltype of customers. Due to lack of innovation it became failed and sell the business to anAmerican company. This present study is going to show the importance and increasing use of IT systemwithin all functional departments of British home company. By providing different tools, ITdepartment makes able to all functional department in accomplishing its goals. It will also showdifferent ways in which IT system store and process data for knowledge management customerrelationship and communication management. For improving business operations and makingthe business sustainable, IT supports value added changes.TASK 1Use of IT system within different functions of organizationBritish Home Plc is a successful company that has subsidiaries like supermarket, legaland accounting in some industries such as property, consultancy, travel and retail. There areseveral functions of this company which play a vital role in accomplishing its per-determinedgoals and objectives. Some objectives are: to identify the role of different IT system fororganization objectives, to analyse reliable IT systems that can respond to organizationalrequirements and to evaluate IT system that support value added change. It is stated that thiscompany did not grow as like its competitors because it was having a high profit margins andfocused on only exclusive group of customers. There was a lack of innovation in its ITdepartment and all functions. Uses of IT system in different functions are described as follows:Communication
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Communication in 1 of the main important It role and function of British Home Plc. Ithas several subsidiaries in different industries as well as have separated IT department in eachsubsidiaries which create several barriers (Argyris, 2017). IT system can solve thiscommunication problem as it allows to the company to achieve high speed informations viadifferent channels that includes:Video conferencing:Video conferencing is in the trend as several companies are making an effective use ofthis tool of communicating. British Home Plc has different subsidiaries, so it is important for it tocommunicate with each subsidiary. It is the way by which employees can communicate withfaraway employees and a team and to see them at the same time.E-mail:E-mail is the best way of sending and receiving official messages to clients andemployees. It makes communication easy and save time.Data managementData management or storing official data is also an important IT department function.This company see traffic in different kinds of data such as video data, text data, audio data etc. Itis important for this company to make all these data safe and keep it secure. IT department andsystem allow data base such as:Store data: Database allows the company to store data in a small space by putting allinformations in a storable format.Manage data: All data which is achieved are in the form of raw and unformed. It is importantfor the company to keep and change it in a meaningful form. IT system provide an effective toolby which British Home Plc can manage its data.Access data: In the context of data security, All type of data needed to be control, so that onlythe right people can have access to it. IT department provides a security measure by which thiscompany can secure its data.MarketingWith the rise of competition, computer and uses of internet, marketing campaigns andfunction is becoming more important as well as digital. It system can help the company inmaking this function easy and attractive in such ways:
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