Inn Restaurant Hospitality Case Study: Leadership and Change Management

Leadership and Change
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Evaluating and recommending model of change that can be utilized in order to develop an
environment which would allow the organization to be competitive.........................................3
Analysing major resistance form employees on the recommendations made above through
appropriate change models and interventions.............................................................................8
CONCLUSION..............................................................................................................................11
RECOMMENDATION.................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Change management is defined as a systematic approach that is used by an organisation
to bring change and to deal with the transition of company’s process, technologies and goals as
well. The main motive of change management is to execute strategies for controlling change and
assisting people of employees to adapt to change. It is important for an organisation to bring
some changes with the transitions in technologies as well as processes. There are different
models of change that is adopted by company with the objective to execute and control changes
properly. The report is based on the case study of Inn’s restaurant that located small seaside town
in London. The report will cover various models of change that allow organisation to deal with
the changes and allow to remain competitive. In addition to this, major resistance from staff
members on change and how an organisation mitigate it is elaborated in the report.
MAIN BODY
Evaluating and recommending model of change that can be utilized in order to develop an
environment which would allow the organization to be competitive.
It is crucial of an organization to implement appropriate changes in the business if they
want to achieve enhance growth and development. The changes made in an organization need to
be effective and efficient in order to reduce the overall cost and decline the resistance from
employee (Aula and Mantere ., 2020). These changes can enable a business to expand its
business and increase its overall customer base due to an improved changed structure of the
business. In context to Inn’s Restaurant the changes are necessary in order to grow in the market
and generate high profits. As the report stated the Inn’s Restaurant operates in an areas where it
is familiarised by the local community as well as loyal summer travels. The change in the
organization will promote new opportunities for the business and provide assistance in effective
growth and development. There are various models of change that the management can uses and
are mentioned below:
 Prosci Adkar
 John Kotter
 Kurt Lewins
 Kubler Ross