This report discusses the implications of location on the success of a visitor attraction, identifies four operational problems faced by the location, and examines how these problems impact stakeholders. The chosen location for assessment is the Eden Project, a popular tourist attraction in Cornwall, UK. The report highlights the importance of innovative operations management in attracting and retaining customers, and discusses factors such as customer convenience, accessibility, labor cost and skills, and community factors that influence the success of the location. It also identifies operational problems related to service quality, capacity and crowd management, entertainment, and employee productivity, and examines their impact on stakeholders. Overall, the report emphasizes the need for effective operations management in the tourism industry to ensure the success of visitor attractions.