Inquiry Based Learning: Current Trends in the Retail Industry and Analysis of Sainsbury's

Inquiry Based Learning

Table of Contents
INTRODUCTION...............................................................................................................3
MAIN BODY.......................................................................................................................3
Current trends in the retail industry................................................................................3
Analysis of the Sainsbury’s............................................................................................5
Recommendations.........................................................................................................7
CONCLUSION...................................................................................................................9
REFERENCES................................................................................................................10

INTRODUCTION
Inquiry based learning is an approach of learning that place emphasis on role of
students in learning process. In this inquiry based project research will be carried out
about current trends in retail industry and on the basis of this Sainsbury’s will be
analysed and recommendations for Sainsbury’s will be given. Current trends are those
that are popular at given time in retail industry and are being emphasised by businesses
and liked by customers. Sainsbury’s is second largest chain of supermarket in UK and
has around 16.0% share of supermarket sector. Sainsbury’s was founded in 1869 by
John James Sainsbury and is headquartered at London, UK.
MAIN BODY
Current trends in the retail industry
AI increasingly customer-facing across the retail industry
This is one of the retail trend in which major retailers are using AI (Artificial
Intelligence) driven big data for analytics which enables decisions about what should be
stocked in stores and how they can drive efficiency in logistics. In addition to this
technology now is being used in front rather than driving from back and have become
customer facing. This means that virtual assistance and chatbots are becoming new
norm in retail industry (Granata, Moretta Tartaglione and Tsiakis, 2019). Robots are
also being used by organisations in retail industry and AI has become very important
technological element for growth of retail industry. Voice recognition technology
powered by AI has improved to the point where it can add value both in-store and also
on e-commerce app.
Autonomous deliveries and fulfilment
This means that because of changes in customer behaviour and also in change
of behaviour of retail industry autonomous deliveries will come at forefront. In this self-
driving delivery vehicles and drones will come to life. This is because contactless
deliveries have become very important and along with this, online ordering is also
3